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JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

Verified Customer
North Babylon, NY
2016 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
N
A
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/12/2018 04:42 AM

THANK YOU FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Brentwood, NY
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No complaints
I had a great experience. Nothing bad to say.
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/10/2018 04:19 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
AG
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Anne G.
Massapequa, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff.
The staff is top notch. Very friendly and very professional.
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/09/2018 04:06 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
RA
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Russell A.
West Islip, NY
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You should know about a job well done.
John Grosso ALAWAYS takes such care to make sure I feel welcome. I have been going to your service center for the past 5 Hyundai cars I have owned. He has been there as long as I can remember and look forward to seeing him each time I have a new service appointment. He is an asset to the entire service department and the face I think of at Atlantic Hyundai. I will purchase my next car at Atlantic Hyundai because of the entire service department. I think of your service department as the most important "Accessory" in my car. I don't always look forward to service appointments but when I do I look forward to seeing John and the excellent service he and the entire department provides. Please send them ALL my compliments on a job well done.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 02/08/2018 07:28 AM

Russell,

 Atlantic Hyundai Service Thanks you for the feedback! the director and I are extremely happy to know that John grosso always does a good job in providing you with great customer service. Please continue to work with John for your future service needs. 

Employees worked with
JG
JOHN J GROSSO
RM
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Rosaura M.
Central Islip, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The agents are very friendly, the waiting area is clean
I absolutely love to bring my car to you for service because of the great customer service I receive, the waiting time is not long is perfect. I always like to get my service done in a Saturday because is convenient, I’m very pleased.
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/07/2018 04:30 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
RC
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R C.
West Islip, NY
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great
John Grosso is always willing to help!
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/07/2018 04:29 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
PL
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Patricia L.
Bohemia, NY
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
John Grosso
Mr Grosso is always a pleasure to deal with very professional and curtious very pleased with his service he is an asset to the company
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/05/2018 11:33 AM

THANK YOU FOR THE REVIEW.. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
DS
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Denise S.
Commack, NY
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Providing Awesome service
Awesome service provided by Tim Turnbull
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/05/2018 04:05 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
CS
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Clayton S.
Brooklyn, NY
2006 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ok
good
Recommended
BRIANNA H. from Atlantic Hyundai responded on 02/06/2018 06:54 AM

Clayton,

Atlantic Hyundai Service appreciates your business! Please continue to work with John Grosso for all of your future service needs. 

Employees worked with
JG
JOHN J GROSSO
AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Attention and Caring
Needed an oil change and service. Also needed my front brakes check. The brakes were found to be low, so they resurfaced my rotors and put on new front brakes while I waited. Now I have worry free driving for a while now. Thank you John Grasso and Tim Turnbill for your dedicated care and service of my Santa Fe. Your true gentlemen and know how to treat customers.
Thank You Again
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 02/02/2018 11:31 AM

Alfred,

 Atlantic Hyundai service thanks you for your feddback! We appreciate your business and we are happy to know John Grosso and Tim provided you with great customer service. Please continue to work with John for your future service needs. 

Employees worked with
JG
JOHN J GROSSO
DS
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David S.
East Islip, NY
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Experience
My 2013 Elantra needed to go in for a recall. When I scheduled my service appointment, i found out that there were actually two recalls on the vehicle. I usually work an early morning shift, so I try to schedule an afternoon appointment whenever I need service. As usual, John Grosso was able to fit my vehicle into the afternoon appointment time that worked for me. I like to wait for my vehicle, but was worried that having to perform two recalls meant I would be spending several hours at the dealer. John told me how long the service would take, and my work was completed before he said it would be. John always goes the extra mile to do as much as possible to make my service experience as close to perfection as possible. I give 5 stars to John and the service team at Atlantic Hyundai!
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/31/2018 04:01 AM

Thank you so much for the review

Employees worked with
JG
JOHN J GROSSO
JD
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John D.
Levittown, NY
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Done right
After getting my car services at other places and still having problems, Atlantic Hyundai fixed the problem and corrected other things under recall that the other dealership should have done. Very satisfied, will re turn for any future service.
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/27/2018 10:24 AM

THANK YOU SO MUCH FOR THE REVIEW. MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
AF
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Ann F.
Central Islip, NY
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Had my car inspected. In and out quickly.
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/26/2018 04:08 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Brentwood, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Good customer service. Issues with the vehicles are explained and why they are needed.
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/26/2018 04:08 AM

THANK YOU SO MUCH FOR THE REVIEW.. ITS MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
ES
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Elena S.
Islip Terrace, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff- John Grasso specifically
Great experience, taken care of each time. Friendly and appreciate all the support with my vehicle.
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/23/2018 02:12 PM

Elena , thank you for the review.. It means so much!!

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Bay Shore, NY
2013 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
not happy
made an appointment for a service that was supposed to take an hour, the original services were never completed, but they did handle my recalls and keep my vehicle for days to do other work (unexpectedly). waited 5 hours before being told it needed to stay and they would give me a rental. picked up my vehicle and as noted before the original service appointment issues were not addressed or fixed.
Not Recommended
JOHN J G. from Atlantic Hyundai responded on 01/24/2018 03:54 AM

IM SORRY YOU HAD A BAD EXPERIENCE AT ATLANTIC HYUNDAI. IF THERES ANTTHING I CAN DO TO HELP YOU, PLEASE REACH OUT. WE STRIVE FOR 5 STARS HERE AT ATLANTIC HYUNDAI

Employees worked with
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JOHN J GROSSO
JB
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John B.
Babylon, NY
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
My service advisor was very helpful and patient and the repair was done faster than quoted. My loaner car was brand new and beautiful. There was not a single hitch or glitch.
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/23/2018 04:25 AM

JOHN THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
RK
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Rachel K.
Lindenhurst, NY
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A pleasure
We have always been treated very well
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/23/2018 04:26 AM

THANK YOU SO MUCH FOR THE REVIOEW.. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
MP
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Michael P.
Sayville, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Patient service
I dropped my car off for service. I overslept and missed the first two calls to authorize the planned service. They were still able to service my car timely.
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/19/2018 04:44 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
MP
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Michele P.
Glen Oaks, NY
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Servicd.
Great service TV snacks hot drinks. I would advise anyone to use this service.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 01/18/2018 12:20 PM

Good Afternoon, Michele

   Atlantic Hyundai Service thanks you for your feedback! we appreciate your business. Please continue to work with John Grosso for your future service needs. 

Employees worked with
JG
JOHN J GROSSO
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