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JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

NK
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Nicholas K.
Babylon, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recent service visit
The people. Everything was clearly explained to me and I received regular updates on when my car would be ready.
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/06/2017 08:51 AM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
JW
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John W.
Massapequa Park, NY
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very helpful and friendly staff
We brought our Elantra in for its scheduled oil change and tire rotation.
the staff were very helpful and friendly and the waiting area is clean and very comfortable with free coffees, teas and bagels.
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/03/2017 04:20 AM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
PT
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Paul T.
Levittown, NY
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Always receive great customer service! We recommend Atlantic Hyundai to our family and friends!
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/03/2017 04:22 AM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
PM
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Patricia M.
West Islip, NY
2011 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient
Yes
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/04/2017 05:05 AM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

JOHN J G. from Atlantic Hyundai responded on 03/04/2017 06:11 AM

MR MERGEL, THANK YOU FOR THE SURVEY. MEANS SO MUCH THESE DAYS. WE STRIVE FOR 5 STARS.

Employees worked with
JG
JOHN J GROSSO
GG
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Greta G.
Far Rockaway, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Greta Gardner
I like that there are a few different waiting areas to wait while being service. I found a cozy quiet corner to read in. Every one was pleasant.
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/02/2017 04:37 AM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
JK
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Janet K.
West Islip, NY
2012 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service at West Islip Hyundai dealership
I am happy with the overall service at this Hyundai Service Center. John Grasso was very helpful and courteous.
Not Recommended
JOHN J G. from Atlantic Hyundai responded on 03/01/2017 04:06 AM

JANET IM SORRY THE SERVICE TOOK LONG. WE STRIVE FOR 5 STARS HERE AT ATLANTIC HYUNDAI. PLEASE REVIEW SURVEY AS IT MEANS SO MUCH TO ME

Employees worked with
JG
JOHN J GROSSO
MD
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Mark D.
Babylon, NY
2013 Hyundai Genesis Co
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
My Genesis Coupe
Very helpful staff
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/01/2017 04:07 AM

THANK YOU FOR THE SURVEY

Employees worked with
JG
JOHN J GROSSO
AR
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Anthony R.
North Massapequa, NY
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great place
service is very good clean and comfortable waiting room been a customer since 2008 service advisor john grasso very nice to talk to and honest explained everything that my vehicle needed just a pleasure to deal with them.
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/27/2017 04:01 AM

ANTHONY, THANK YOU SO MUCH FOR THE REVIEW.. ITS REALLY MEANS ALOT

Employees worked with
JG
JOHN J GROSSO
QM
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Quran M.
Ronkonkoma, NY
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
I was in & out on a holiday! Great work!
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/27/2017 04:01 AM

MR MARSHALL, THANK YOU FOR THE PERFECT REVIEW. MEANS ALOT TO ME

Employees worked with
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JOHN J GROSSO
SC
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Susan C.
West Babylon, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very organized and well run. Staff is pleasant and accommodating.
Very organized and well run. The staff is pleasant and accommodating and the facility is spotless. Shuttle service is a plus .
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/24/2017 04:13 AM

THANK YOU SO MUCH FOR THE PERFECT REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
MW
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Michael W.
Bay Shore, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
See my review above
See my review above
Recommended
DOMINIC K. from Atlantic Hyundai responded on 02/22/2017 07:24 AM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Mastic Beach, NY
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Well done efficient
Easy quick
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/20/2017 04:13 AM

THANK YOU SO MUCH FOR THE PERFECT REVIEW. IT DOES MEAN ALOT..

Employees worked with
JG
JOHN J GROSSO
JL
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Janet L.
El Cajon, CA
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Too expensive and too long waiting.
Yes.
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/18/2017 05:57 AM

JANET, THANK YOU FOR THE SURVEY. MEANS SO MUCH TO ME. I KNOW THAT SERVICE WAS A LONG WAIT BUT WE INSURE EXCELLENT SERVICE.

Employees worked with
JG
JOHN J GROSSO
RA
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Ronald A.
West Islip, NY
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean and well run. No wait
Would by another car from Atlantic. Have already purchased 5
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/17/2017 04:12 AM

RON, THANK YOU SO MUCH FOR THE PERFECT REVIEW.. MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
RL
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Robert L.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quick service
john g got me in and out before I knew it!!! always pleasant to deal with!!!
Recommended
JOHN J G. from Atlantic Hyundai responded on 02/17/2017 04:12 AM

ROB, THANK YOU SO MUCH FOR THE SURVEY.. MEANS ALOT

Employees worked with
JG
JOHN J GROSSO
JM
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Jennifer M.
West Babylon, NY
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks
Great
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 02/02/2017 03:07 PM

Jennifer, thank you for taking the time to provide feedback on your last service visit. Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
ML
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Michael L.
North Merrick, NY
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
service was quick and on time as scheduled
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 02/02/2017 05:53 AM

Michael, thank you for taking the time to provide feedback on your last service visit. Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JC
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James C.
West Babylon, NY
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great car care
yes
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 02/02/2017 05:54 AM

James, please continue to work with John Grosso for all of your futures service needs. Atlantic Hyundai appreciates your business.

Employees worked with
JG
JOHN J GROSSO
AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wouldn't take car anywhere else.
John Grasso and Tim Turnbull are great and very helpful to my issues and needs, they take Super care of my car. Its the second Hyundai I've owned and because of their great service I will continue to purchase Hyundai's in the future.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 02/02/2017 05:55 AM

Alfred, thank you for taking the time to provide feedback on your last service visit with John Grosso. Atlantic Hyundai appreciates your business.

Employees worked with
JG
JOHN J GROSSO
JG
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Joseph G.
Islip Terrace, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The coffee LOL
Just good service
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/30/2017 04:13 AM

JOE, THANK YOU FOR THE PERFECT REVIEW. IT MEANS ALOT

Employees worked with
JG
JOHN J GROSSO
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