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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

CH
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Carolyn H.
Little Elm, TX
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism
Booked a service appointment & was on time, service representative listened to concerns, let me know on status. Three staff members were professional & courteous. Exceptional service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/08/2018 10:09 AM

Thank you for the 5-star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
RO
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Rigoberto O.
Frisco, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service As Always
Excellent Service As Always
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/08/2018 10:08 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
SP
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Stephen P.
Corinth, TX
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kind, professional, knowledgeable and quick
Nice place for service
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/04/2018 01:27 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
LC
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Lucia C.
Argyle, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always the people are great ?
Excelente
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/31/2018 07:36 PM

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
GC
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Ginny C.
Denton, TX
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great treatment
I have always received wonderful service and treatment from Eckert Hyundai.
I will contour to use them and buy my third Hyundai from them when the price and time is right. Wish they had a convertible but since they don’t I’ll get a big sun roof on my next one.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/27/2018 12:20 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
PB
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Paul B.
TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Number 1 service
I wouldn’t think about going any where else. Fast courteous service. I didn’t buy my Hyundai from here but will for any future Hyundai’s I may purchase. Will alway have service done here regardless. Keep up the excellent work.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/27/2018 06:35 AM

thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
MT
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Milynda T.
Aubrey, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Service is always fast.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/27/2018 06:36 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Krum, TX
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great services as always. But if we could please make sure they don't leave greasy handprints on the inside of my car
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/18/2018 07:15 AM

Thank you,

  Ms. Johnson,

  You come by here anytime and i will make sure we clean that up, I apologize ma'am.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
KT
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Karen T.
Argyle, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
It’s so nice to schedule on- line, roll into the service bay and the guys and girls are ready for you. And a bonus car wash!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2018 11:23 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RS
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Richard S.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good dealership.
I can always count on Eckert Hyundai to solve my issues with my three Sonatas. Keep up the good work.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2018 05:40 AM

Mr. Sims,

It is always a pleasure to assist you sir.
Thank you very much for the kind words.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Lewisville, TX
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No Review
I choose not to write a review.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2018 05:36 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MM
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Marti M.
TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fair Service
I believe I get reliable service for my Hyundai at a fair price. Scheduling service is easy and I appreciate the reminders.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/07/2018 04:00 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
TM
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Timothy M.
Coppell, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
As always, the service is fast and excellent!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/07/2018 07:25 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MW
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Maria W.
Lewisville, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Oil change
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2018 09:10 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
ES
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Elvis S.
Denton, TX
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I went in for oil change, etc. Service was done promptly and correctly. The driver's seat was even in the proper configuration.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2018 05:08 AM

Thank you for the 5 star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
NL
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Neldena L.
Denton, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department Review
Very Good
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/30/2018 03:58 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
LS
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Leah S.
Denton, TX
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
You staff is amazing and I love Stan
Your staff was just the best they helped make sure we were safe and then made sure my car is as good as new. I have bought 5 cars from Stan and I will be back to get my next one
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/27/2018 10:07 AM

Thank you so much

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Sanger, TX
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Eckert Hyundai has always given me efficient service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/20/2018 10:44 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RN
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Richard N.
Denton, TX
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Got it!
Great service right on schedule.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/11/2018 04:31 PM

Thank you Mr. Nicholas, for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
KO
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Ken O.
Denton, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
They took care of me as they always do, clean up the car, even went extra miles to fix some little issues. If you are the kind of person that likes a good service and a friendly environment, you have to take your car to this dealership.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/11/2018 04:30 PM

Ken you are the best thank you so much

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
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