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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / JUSTIN SPURLOCK
JS

JUSTIN SPURLOCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 reviews)
86

Reviews of JUSTIN SPURLOCK

RQ
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Ray Q.
Saint Augustine, FL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Employees
Professional service you can trust.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2020 02:42 PM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding service
I was in and out quickly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2020 07:24 AM

 We sincerely appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Interlachen, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
convenient
warranty work fast also great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/24/2020 12:02 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
Verified Customer
St. Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
They take good care of customers needs
They listen to their customers
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/24/2020 05:45 AM

 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JW
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Joseph W.
St. Augustine, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Service secretary inside had treats for my dog......class act
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/19/2020 05:55 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are glad your dog enjoyed the treats and hope you got to try out some of the fresh baked cookies. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
DW
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Dale W.
Williamsburg, VA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Terrific
The tire repair was quick and complete
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/18/2020 05:54 AM

 Thank you for sharing your service experience with us and we are happy we could get you back on the road. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
PW
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Phyllis W.
St. Augustine, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Great service and hospitality!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/11/2020 12:19 PM

 We greatly appreciate you taking the time to share your service experiences and kind words with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
GA
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George A.
St. Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
I’ve been coming to Hyundai of St. Augustine for 9 years now. I’ve experience excellent service every time I get my vehicles service. The service advisors are very good in explaining what your vehicle needs with no pressure to sell you. I really like that. This Hyundai dealership really cares about the customer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2020 10:20 AM

 We greatly appreciate you taking the time to share service experiences and your kind words with us. It is always such a pleasure to see you on your visits. Congratulations on your new Santa Fe it is such a beautiful color. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
broken driver's seat frame
Wife had been driving with broken seat frame that kept sliding off. We drove in without an appointment. A part was available and repair was done in short order.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2020 12:08 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
FM
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Francisco M.
Lutz, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service as always!!
N/A
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/28/2020 05:54 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
BF
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Betsy F.
Saint Augustine, FL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and transportation provided.
It was easy to make an appointment Staff members were cheerful and strived to do everything in a timely manner. I appreciated the shuttle service! It was also nice not to have service providers bugging me to give them a good survey. I plan to purchase my next car there.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/27/2020 10:22 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
SL
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Stephen L.
Jacksonville, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Greatest dealer in North Florida
Knowledgeable. Friendly. Courteous. Value.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/24/2020 12:56 PM

 We greatly appreciate you taking the time to share your service experiences with us and your kind words. Our service team enjoys reading how we are doing and is the best form of flattery. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
BA
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Barbara A.
Palm Coast, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
great customer service
Sales personnel
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/21/2020 12:49 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
RJ
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Robert J.
Saint Augustine, FL
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Friendly and convenient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/21/2020 05:48 AM

We thank you for sharing your service experience with us. Please let us know how we may improve to earn a 5 star rating on your next visit. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Experience
They did what I asked. Didn’t try to sell me anything else. I had an appointment and went in about 30 minutes early and got out early. Just what I was hoping.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 01/17/2020 06:06 AM

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectation.

 

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
CB
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Carlos B.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
verified customerVerified Customer
Category: Service
Customer service
Customer service very friendly and helpful .
Recommended
Employees worked with
JS
JUSTIN SPURLOCK
CB
gravatar
Carlos B.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
verified customerVerified Customer
Category: Service
Customer service
Customer service very friendly and helpful .
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/15/2020
Service Type: Maintenance
Category: Service
Oil change
Service and good!! Didn’t like that they charged me for something they damaged !!
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 01/16/2020 05:23 AM

Sorry for the inconvenience. Justin advised me that he has already talked to you about the issue.
We will be following up with another email.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
CHERYL B. from Hyundai of St. Augustine responded on 01/17/2020 06:16 AM

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectation.

 

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
JS
JUSTIN SPURLOCK
LC
gravatar
Lisa C.
St. Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast, honest service
Recommendations without pressure. Shuttle service. Coupons on the website.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/10/2020 06:28 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Green Cove Springs, FL
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT SERVICE
Fast , courteous efficient service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/09/2020 02:23 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.
 
 Happy New year from all of us at Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JR
gravatar
James R.
Saint Augustine, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Service provided was professional & timely!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/08/2020 10:09 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating.

 Happy New year from Hyundai of St Augustine



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
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