JS

JUSTIN SPURLOCK

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 reviews)
86

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Melissa was very professional and extremely helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/29/2019 06:19 AM


 We appreciate you taking the time to share your service experience with us and 5 star rating. Melissa is a wonderful addition to our service team. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RV
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Roland V.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast
Do a good job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/29/2019 06:17 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SB
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Steve B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everybody seemed to know their job and did it well
Very pleased definitely coming back
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/26/2019 12:48 PM

We greatly appreciate you taking the time to share your kind words with us and 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GM
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Gerard M.
Daytona Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
The people !
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/24/2019 10:24 AM


 We greatly appreciate you taking the time to share your experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

VA
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Victoria A.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was prompt and friendly
Service was completed promptly and professioo
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2019 06:27 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality of vehicle and service
My Hyundai Azera is a very good automobile. Andrew and the other folks at Hyundsi are very special.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/19/2019 04:49 AM

Thank you for sharing your service experience with us.

We look forward to exceeding your expectations on your 
next visit.
Employees worked with

PS
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Patricia S.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
They have always given good service
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/17/2019 04:55 AM

Thank you for sharing your service experience with us 
and for the 5 star rating.
Employees worked with

RD
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Richard D.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Experience
Excellent customer service. Always on time, in and out quickly.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/16/2019 05:20 AM

Thank you for sharing your service expereince with us 
and for the 56 star rating.

We look forward to seeing you in the future.
Employees worked with

Verified Customer
St. Augustine, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
verified customerVerified Customer
Category: Service
car alarm purchase and programming
Some one (Justin) cared about my review enough to contact me. Wonderful feeling for me.
Recommended
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/11/2019 10:14 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
verified customerVerified Customer
Category: Service
car alarm purchase and programming
Some one (Justin) cared about my review enough to contact me. Wonderful feeling for me.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/10/2019
Service Type: Maintenance
Category: Service
Alarm remote replacement
Great.. Nice people
Not so great... Too slow
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/10/2019 12:23 PM


  Thank you for taking the time to share your service experience with us. Our sincere apologies for the amount of time needed to complete your service. Justin, your service consultant will be following up with you shortly. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/12/2019 05:31 AM


 We appreciate you speaking with Justin and taking the time to bring this to our attention.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JE
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Jennifer E.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service is excellent
Justin was fantastic, he gave me great service and was very honest with me about my tires and alignment. He even had my car washed for me and believe me it needed it! Roger is amazing too, he's always very helpful and never rushes me when I ask a million questions.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/09/2019 08:44 AM


 Thank you for taking the time to share your kind words with us about your service experiences with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Appointment was for routine periodic service (Sonata has over 53,000 miles). Technician identified unnoticed problem with trump latch. Hyundai of St. Augustine replaced the part as warranty item - no charge! GREAT SERVICE AND INTEGRITY!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2019 01:29 PM


 We thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Eagerness to please
Eagerness to please
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2019 11:36 AM


 Thank you for sharing your service experience with us. Please let us know how we can earn a 5 star rating on your next visit. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JG
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Joseph G.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and reliable service!
Service was reliable and wait was reasonable. Staff is friendly and personable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2019 11:46 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RC
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Robert C.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly knowledgeable courteous
Friendly knorledgable courteous
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/01/2019 05:40 AM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service as always.
Always happy to go to Hyundai of St. Augustine for service. They are honest, helpful and upfront. Good atmosphere and great staff.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/24/2019 05:46 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Green Cove Springs, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GOOD SERVICE
friendly professional service with nice extras like coffee and fresh baked cookies in the waiting area!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/18/2019 12:18 PM


 Thank you for taking the time to share your service experience with us and our apologies for the extra time needed to complete your services. We have increased our service team to assist in accomodating our guests. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MB
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Michael B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Service is very quick and thorough.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 06/12/2019 07:32 AM

Thank you for sharing your service experience with us 
and for the 5 star rating. 
We look forward to your next visit 
Employees worked with

BB
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Bill B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very fast service!
They took care of me promptly, on a very busy Saturday
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 06/12/2019 08:27 AM

Good Morning

Thank you for sharing your service experience with us
and for the 5 star rating 
Employees worked with
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