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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / JUSTIN SPURLOCK
JS

JUSTIN SPURLOCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 reviews)
86

Reviews of JUSTIN SPURLOCK

Verified Customer
St. Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
5 star
Fantastic warranty, people, and service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/30/2019 12:55 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
SS
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Sandra S.
Elkton, FL
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
happy
As always service was great and cookies are still the best.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/28/2019 11:54 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
RM
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Richard M.
Palm Coast, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealer
Have been very happy with this dealer for the past 15years
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/27/2019 12:16 PM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
LO
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Lisa O.
Palm Coast, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My favorite car dealership
I just took my new Hyundai in for it's first oil change (also my 3rd vehicle purchase from the dealership) and everything was perfect as usual. I'm able to sit here comfortably and work on my laptop while I wait and sip on a complimentary beverage. Very relaxing atmosphere and great staff. I will not take my car anywhere else for service no matter how large or small!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2019 09:08 AM


 We greatly appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine. Congratulations on your new Elantra.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
BF
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Betsy F.
Saint Augustine, FL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to make an appointment. Staff courteous and professional.
Excellent service in a warm professional environment.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2019 06:18 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JW
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Jack W.
Saint Augustine, FL
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2019
verified customerVerified Customer
Category: Service
Oil change
I was concerned with the length of time for my oil change.
Recommended
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
JW
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Jack W.
Saint Augustine, FL
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2019
verified customerVerified Customer
Category: Service
Oil change
I was concerned with the length of time for my oil change.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/22/2019
Service Type: Maintenance
Category: Service
Too long
My time is important to me as your time is to you. If my car is not going in 40 minutes late why doesn’t my appointment start 40 minutes later? I would recommend this business or sales but service yes questionable
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2019 06:00 AM

Thank you for taking the time to share this with us. Our sincere apologies for the additional time to service your vehicle. We understand and value all of our guest's time and Justin will be following up with you soon. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
LC
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Lilli C.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
It's always easy to get an appointment for regular service on my car - usually in 1-2 days. The oil was changed and the car inspected in less than an hour. I received a detailed printout of the work that was performed and any issues that may need attention. The price is reasonable and they always clean my car for free!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2019 05:45 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
IK
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Ian K.
St. Augustine, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly
Excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2019 11:46 AM

 Thank you for taking the time to share your service experience with us and the 5  star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SL
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Sabrena L.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service dept
Joe,the service manager has always been wonderful to me and my parents as well as we all have been hyundia owners for years and Joe has always helped is and very accomdating. Very thankful for all good hard work and kindness through the years.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/19/2019 05:15 AM

Thank you for sharing your service experience with us and the 
5 star rating.
We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center
Employees worked with
JS
JUSTIN SPURLOCK
JW
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Joseph W.
St. Augustine, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good all around service.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/16/2019 12:52 PM

Thank you for shariong your service experience with us  and for 
the 5 star rating.
We are committed to exceeding you expectations.

Thank you to all of our wonderful guests for helping make us the
#1 Hyundai Customer Satisfaction Service Center.
Employees worked with
JS
JUSTIN SPURLOCK
RD
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Roberta D.
Jacksonville, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love the chocolate chip cookies!
In all seriousness, I really like Hyundai of St. Aug. The personnel is great and the service department quick to take care of you. And the chocolate cookies help!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/12/2019 05:35 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We agree, our fresh baked cookies are delicious. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
DZ
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Dennis Z.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Car repairs made easy
Quick, efficient, professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/12/2019 05:34 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
DB
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David B.
Palm Coast, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Fast and efficient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/08/2019 11:42 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
TG
gravatar
Tracy G.
Jacksonville, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
Service was Great. Every One was nice & very professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/06/2019 02:04 PM


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KD
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Kathy D.
Palm Coast, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly
Clean and helpful
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/05/2019 08:20 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JH
gravatar
James H.
Palm Coast, FL
2019 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
James Harter
All was fine. Cookies were good..
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/02/2019 08:11 AM


 We greatly appreciate you taking the time to share your service experience with us. Please let us know how we can improve to earn a 5 star rating on your next visit. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JR
gravatar
James R.
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
As always, the service was performed very professionally & timely!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/02/2019 05:42 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
CA
gravatar
Catherine A.
Saint Johns, FL
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
verified customerVerified Customer
Category: Service
St. Aug. Hyundai is the best!
I hope I never have to go anywhere else for service on a car! Thanks, Justin, Cheryl, and staff!!
Recommended
Employees worked with
JS
JUSTIN SPURLOCK
CA
gravatar
Catherine A.
Saint Johns, FL
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
verified customerVerified Customer
Category: Service
St. Aug. Hyundai is the best!
I hope I never have to go anywhere else for service on a car! Thanks, Justin, Cheryl, and staff!!
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/28/2019
Service Type: Maintenance
Category: Service
Trust is a must!
After six years, I can say that I have all positive experiences here. Friendly, helpful staff and a great car!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/29/2019 06:21 AM


 We greatly appreciate you taking the time to share your kind words with us and loyalty to Hyundai of St Augustine. Justin, your service consultant will be following up with you. We strive for 5 star ratings and appreciate your feedback on helping us achieve total customer satisfaction. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/30/2019 06:21 AM

We thank you for taking the time to speak with Justin and appreciate you letting us know it was meant to be a 5 star rating. We value and appreciate all of our wonderful guests and any feedback to help us continue to better our organization is always welcome. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
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