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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
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Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(841 reviews)
72

Reviews of Kevyn Erbe

CG
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CAROL G.
Rathdrum, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
verified customerVerified Customer
Category: Service
Oil change
Great service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
HS
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HECTOR S.
Spokane, WA
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2018
verified customerVerified Customer
Category: Service
you People
great service, more than friendly, they make you feel welcome.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
PK
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PAUL K.
Rathdrum, ID
Dodge Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2018
verified customerVerified Customer
Category: Service
service
It seems that our service department has turned its self around in the last few months. I was very pleased with the communication that I received from Kevyn. Thank you to everyone involved with the repair job on my truck, the brakes work great!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
NL
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NANCY L.
Coeur D'Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2018
verified customerVerified Customer
Category: Service
Prompt & Professionak
I was greeting & got my car checked in for service immediately and it was completed before estimated time to complete and staff friendly & accommodating
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JW
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JERILYN W.
Coeur D'Alene, ID
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2018
verified customerVerified Customer
Category: Service
Excellent!
The people and service!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LB
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LYNN-ANN B.
Hayden, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
verified customerVerified Customer
Category: Service
Excellent customer service!
Parker Ford has consistently provided excellent customer service, from the phone call to schedule an appointment to picking up my car and everything in between! Every person is more than willing to help, providing prompt, courteous, and knowledgeable service!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SR
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STEPHANIE R.
Coeur D'Alene, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
verified customerVerified Customer
Category: Service
Excellent customer service
Kevyn our service advisor always makes sure we are taken care of and has always provided us with outstanding service!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JR
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JUDITH R.
Coeur D Alene, ID
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
verified customerVerified Customer
Category: Service
Excellent service
We always get excellent service here. We have been coming here for about 30 years when it was Lake City Ford. So glad that Parker Ford has continued the excellent service. We have bought many cars here including my current car that we purchased two years ago from Parker Ford.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JM
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JAMES M.
Rathdrum, ID
Ford F-150
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/30/2018
verified customerVerified Customer
Category: Service
unable to identify correct customer
Have tried unsuccessfully to address concerns with anyone at dealership.
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RW
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ROBERT W.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
verified customerVerified Customer
Category: Service
Service
Outstanding...!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CZ
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CARL Z.
West Richland, WA
Ford Super Duty F-450 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Efficient and friendly
AS expected
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MK
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MIKE K.
Post Falls, ID
Ford Edge
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2018
verified customerVerified Customer
Category: Service
On time, willing to accommodate to my schedule
Good costumer service and had my car ready in a timely manner.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LT
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LISA T.
Coeur D'Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
verified customerVerified Customer
Category: Service
Service Dept
Took my car in to be serviced yesterday. Everyone was very friendly and had my car done in about an hour. I had a few questions, which they took the time to answer and didn't make me feel rushed. I will definitely take my car there for servicing from now on. Thanks!!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RM
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ROBERT M.
Hayden Lake, ID
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customerVerified Customer
Category: Service
Great service that went the extra mile
Pun intended.

I had my oil changed on my 2015 Ruby red Mustang GT. One of the service people noticed a small scratch on my otherwise flawless middle crisis on four wheels. He pointed it out to me and told me that he would have the shop's polish guy buff it out for me.

They did this free of charge without me asking or even knowing about the problem. I love these guys.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SF
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STEPHEN F.
Athol, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customerVerified Customer
Category: Service
Friendly and good service
Very friendly and good service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
KW
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KATHERINE W.
Coeur D Alene, ID
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2018
verified customerVerified Customer
Category: Service
Quick and courteous service
4 stars instead of 5 because, again, the records were not accurate, and I was almost charged for a covered service. This is no fault of the service department, however.

Second leased vehicle through this dealership and best service yet.
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
HV
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HENERY V.
Dalton Gardens, ID
Ford Five Hundred
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customerVerified Customer
Category: Service
great service, really nice waiting area, friendly employees
everything was great
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DS
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DAN S.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
verified customerVerified Customer
Category: Service
Service
The improvements being made under new ownership are most impressive !
All work is expedited with the highest degree of professionalism combined with accuracy .
Communication between all departments is demonstrated on a daily basis .
Congratulations as few dealerships ever Attain this working environment !
Dan Stafford
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
BW
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BURMA W.
Post Falls, ID
Lincoln MKS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
verified customerVerified Customer
Category: Service
Outstanding
Competent, friendly staff that deliver great service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AG
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ADAM G.
Spokane, WA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
verified customerVerified Customer
Category: Service
Very efficient
Very efficient and very quick. Walked me through everything. Very friendly staff and excellent waiting room.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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