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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

Verified Customer
Vestavia Hills, AL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service After Car Broke Down/Stopped Running
It was the attention to detail and my satisfaction with the efforts made to get me back up and running, which they did in a timely fashion. Cheers for technicians, Matt and all involved.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/21/2016 12:07 PM

 I will be sure to let Matt know about your wonderful comments. We are blessed to have a great staff, who truly cares about there customers.

Sincerely

Joe Bajalia

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Mountain Brook, AL
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Expensive
I think the cost for a routine oil change and tire rotation cost too much.
Recommended
Employees worked with
MA
MATT AUSTIN
KH
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Kerry H.
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, willing to help and assist in best routine in maintaince of my vehicle
Good and helpful service....needs more monthly special
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/19/2016 05:59 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Experience
Great service technicians. Friendly, helpful office staff. Timely and efficient overall.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/16/2016 03:53 PM

WONDERFUL !

Employees worked with
MA
MATT AUSTIN
PJ
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Pat J.
Jacksons Gap, AL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Service Department
Always make me feel like a person not a number.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/16/2016 12:23 PM

Best compliment we could get. Thank you very much.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great service as usual
great just great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/15/2016 12:56 PM

Thank you .

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Irondale, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
This was a great first experience. My service manager explained everything to me and talked about my next service and what we will need to done. It seems the entire team there is very nice. Every employee that walked passed me smiled and spoke to me. That shows what kind of company this is. Great job and I hope it continues.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/15/2016 12:56 PM

Thank you very much for the kind words. We look forward to seeing you again in the near future.

Employees worked with
MA
MATT AUSTIN
CC
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CORVIN C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good people
From sales to service. Good job!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/13/2016 11:18 AM

Thank you for the 5 star survey.

Employees worked with
MA
MATT AUSTIN
JL
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Julie L.
Birmingham, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great & timely service.
I have consistently had the best service of any dealer or mechanic shop at Tameron.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/13/2016 11:17 AM

Thank you very much for the wonderful comments.

Employees worked with
MA
MATT AUSTIN
CF
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Cameron F.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No complaints
Good quality service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/13/2016 11:17 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
LW
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Larry W.
Pelham, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff!!
Friendly staff and quick,same day service - made it possible for me to visits my daughter out of state!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/13/2016 06:02 AM

Wonderful.

Employees worked with
MA
MATT AUSTIN
MW
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Miles W.
Birmingham, AL
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly Service Staff
Joe and Matt in the service part of Hyundai are great and I would definitely recommend going to see them for any problems you have with your Hyundai. I will definitely be coming back.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/09/2016 01:52 PM

Mr. Wooten

We are so grateful to have you as one of our customers. Thank you very much for the wonderful comments on the survey. Please don't hesitate to call us if you have any questions about your vehicle. We look forward to seeing you at your next visit.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
MA
MATT AUSTIN
TR
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Trisha R.
Pelham, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service and Friendly Staff !!
Dropped off the car and was able to pickup the next day with ease.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/07/2016 11:15 AM

Wonderful

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
routine maintenance
all good and quick
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/05/2016 03:26 PM

Thank you very much for the 5 star survey.

Employees worked with
MA
MATT AUSTIN
JC
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Josei C.
Alabaster, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good place to service your vehicle.
As always excellent service, quick turn around.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/30/2016 09:33 AM

Thank you for the wonderful comments on the survey.

Employees worked with
MA
MATT AUSTIN
DH
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Daisy H.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
I was able to get the service appointment without a long wait. Was in and out quickly, and got a great assessment of my car and what would need to be done on it. They were friendly, efficient and professional!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/23/2016 06:41 AM

Thank you very much for the kind words.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Five stars
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/22/2016 11:13 AM

Thank you very much for your business.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
A
A+
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/22/2016 07:36 AM

Thank you for the A+.

Employees worked with
MA
MATT AUSTIN
DC
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Dennis J C.
Hoover, AL
2012 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always efficient
This dealership has an excellent service department that frequently offers coupons to help you save money without sacrificing quality.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/19/2016 08:44 AM

Thank you for your business Mr. Cruz. Please dont hesitate to let us know if you have any questions about your vehicle. We are here for you.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Vestavia Hills, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dealership oil change
My 2011 Sonata was purchased in 2010, so it is getting a little age on it. The basic oil change a this dealership is in line with what many quick change shops charge. Even with the basic oil change they always look the car over and advise of any areas of concern. Some I get fixed immediately, others I let go for a while, but at least I know about them.
Recommended
Employees worked with
MA
MATT AUSTIN
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