MB

MARK BOSWELL

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

MT
gravatar
MICHAEL T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
They are knowledgeable, and very friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/12/2017 06:49 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of your wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

MD
gravatar
Michael D.
West Grove, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People matter
Love the fact you are treated as a person not as a number.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/09/2017 06:00 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. Please let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

PS
gravatar
Peter S.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient and trustworthy
Ditto
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/09/2017 05:56 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

TO
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Atmosphere, people and services.
Great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/05/2017 11:50 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th Straight Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

CS
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Everone is so helpful
I love my car so I tell friends to go there
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/03/2017 07:23 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th Straight Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
They only do what is needed and don't try to talk me into having unnessary things done.
Always pleasant and fast.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/02/2017 05:46 AM

 We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for making us the #1 Hyundai Customer Service Satisfaction Dealership for the 4th Straight Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

VS
gravatar
Victoria S.
Saint Augustine, FL
2016 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you
Appreciate your service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/01/2017 02:05 PM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Please let us know on your next visit how we can earn that 5th star.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

RP
gravatar
Rose P.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
prompt
great service and courtious
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/26/2017 01:38 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.
 
 Thank you to all of our wonderful guests for making us the #1 Customer Satisfaction Service Department for the 4th straight quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people!
Excellent service from check-in to check out. Thanks.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/26/2017 06:38 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine. 

Thank you to all of our wonderful guests for making us #1 in Customer Satisfaction for the 4th straight quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DP
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
very good service
yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/24/2017 12:07 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. 

Thank you to all of our wonderful guests for making us #1 in customer satisfaction for the 4th straight quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

CP
gravatar
Constance P.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Polite
See earlier comments
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/24/2017 05:41 AM

Thank you for taking the timet o sare your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 Thank you to all of our wonderful guests for making us #1 in customer satisfaction for the 4th straight quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Great team
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/24/2017 05:39 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.
 Thank you to all of our wonderful guests for making us #1 in customer satisfaction for the 4th straight quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

PM
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service
the service department did a great job and as always were friendly and nice.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/21/2017 05:46 AM

Thank you and all of our wonderful guests for making our Service Department  # 1 in customer satisfaction again for the 4th straight quarter with Hyundai.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JK
gravatar
James K.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service
Friendly and timely service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/19/2017 08:33 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

SK
gravatar
Susan K.
Port Jefferson Station, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the best dealer for service
we live in new york and st augustine and have our vehicles serviced in both places. hyundai of st augustine provides the best service by far. the service was done quickly for a good price. it was washed and the front was vacuumed. other dealers could learn a lot from these people. thanks to you all for another great experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/17/2017 06:23 AM

 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

gravatar
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professionalism
Total professional teamwork from start to finish.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/17/2017 06:22 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Orange Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St. Augustine
Excellent service, as always!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/11/2017 12:35 PM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

RF
gravatar
ROBERT F.
2016 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
2016 genesis coupe first service
It was great. Staff friendly and attentive to all my needs. Gave me prompt service and a free car wash.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/10/2017 07:00 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MM
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Going the extra mile to ensure things are done right
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/04/2017 02:24 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The friendly service and always been greeted by my name from all of the people at the dealership.
Excellent!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/29/2017 10:04 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
# 1 Hyundai Customer Satisfaction in 2016
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.