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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / MARK BOSWELL
MB

MARK BOSWELL

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

Reviews of MARK BOSWELL

KS
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Karen S.
Fernandina Beach, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding dealer ship with personable, professional folks who follow through.
I highly recommend St. Augustine Hyundai - above and beyond dealerships in the Jacksonville area (personal experience). There is no comparison.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/22/2016 12:08 PM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
GM
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Glen M.
St. Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Staff
Cathy was all over my problem. She came to me as soon as she knew what was happening
Jimmy your the best, Thanks for everything.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/22/2016 07:37 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
DR
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Donald R.
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good stuff!
You do what you say you're going to do, and then some.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/22/2016 07:34 AM

Thank you for sharing your kind words describing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
BB
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BRIAN B.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
First impression is always great
The employees
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/21/2016 02:05 PM

We appreciate you taking the time share your service experience with us and your continued loyalty to Hyundai of St Augustine. We agree, Cheryl is a pleasure and tremendous asset to our service team.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It seems to be normal for auto service
No complaints
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/21/2016 02:01 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
AR
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Avelino R.
Palm Coast, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2012 Santa Fe 90K Maintenance
I had a very pleasant experience with my recent maintenance appt.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/19/2016 06:20 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
JM
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Jeanne M.
Saint Augustine, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and sales
Further, Cheryl and the service manager (the fellow with the dark, great-looking beard) in service are very professional and welcoming. George in sales is the wonderful fellow who got the whole scenario started 3 years ago! Thanks for the opportunity to express my opinion and gratitude knowing my vehicle is safe and in excellent condition.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/16/2016 02:17 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
MB
MARK BOSWELL
JF
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Jack F.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The extra mile!
Came for an oil change and the Service Tech found a nail in one of the front tires and save us from a flat tire calamity! Thanks
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/16/2016 05:45 AM

We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
GW
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George W.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Experienced staff
Service techs are very competent and greet you with a smile.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2016 02:15 PM

Thank you for sharing your kind words about your service experience and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
MB
MARK BOSWELL
DC
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Donald C.
Flagler Beach, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
always great service
I would recommend to anyone .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2016 06:22 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
PZ
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Peter Z.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People caring, excellent service,great dealership!!!
Overall the dealership is a pleasure to deal with. I have purchased 3 cars over 8 years and never has a bad experience.From purchase to service!!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2016 06:13 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
SC
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SEBASTIANO C.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car care
excelant
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/06/2016 05:16 AM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
GS
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Gabriel S.
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular Service was exceptional
quick and through
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/01/2016 05:53 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
MB
MARK BOSWELL
MZ
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Maureen Z.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
enviroment
pleasant employees, treat you like family. clean waiting area with enough room for everyone.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2016 08:55 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
CW
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Carol W.
Ponte Vedra Beach, FL
2010 Hyundai Elantra To
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good dealership
Friendly, knowledgable people.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2016 08:21 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
KK
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Kimberly K.
Jacksonville, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome Dealership
Giovanni is great to work with and they always keep my service appointments to under an hour.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2016 01:40 PM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.Sincerely,Service TeamHyundai of St Augustine

Employees worked with
MB
MARK BOSWELL
Verified Customer
Jacksonville, FL
2017 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Poor service dept
Service techs need to know what the specs of each car they are working on. No guessing
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/24/2016 08:13 AM

 Our apologies for the uncharacteristic level of service you recieved. Danny, your service consultant will be following up with you. We appreciate you bringing this to our attention as this will assist us in bettering our organization.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
MB
MARK BOSWELL
CS
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Cheryl S.
Saint Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service overall!
Both my saleman, Leon, and service, Dale, have always been so professional and accommodating.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 05:32 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. Dale enjoys hearing he is doing a great job.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
MB
MARK BOSWELL
Verified Customer
Lutz, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great Service , very Friendly, Made my Visit Worthwhile. Did not waist any of my time. Very Quick and efficient.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2016 02:39 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
TW
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TERRANCE W.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient and easy to schedule appointments.
Friendly, courteous service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/16/2016 07:23 PM

We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
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