MB

MARK BOSWELL

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

JB
gravatar
Joseph B.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and people
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2017 06:44 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

We hope you kept safe from the hurricane.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DD
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Great dealership
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2017 06:43 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

We hope you kept safe from the hurricane.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Owner
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/05/2017 12:45 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MM
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The attitudes of all those who work there. Very customer oriented.
Why go anywhere else!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/05/2017 12:43 PM


We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Genesis of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

GS
gravatar
Gerald S.
Saint Augustine, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St. Augustine is the best dealership that I've ever experienced!
The necessary service was performed in a timely fashion and the staff at all levels were helpful, friendly, courteous, and concerned. This visit and all previous appointments.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/05/2017 06:07 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

VA
gravatar
Victoria A.
Palm Coast, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Greasy fingerprints inside my car
Until I see an improvement I would not recommend this place for service
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/05/2017 06:59 AM

Thank you for bringing this to our attention. Our sincere apologies for the inconvenience we caused you. We appreciate you speaking with Danny today so we may try and correct the inconvenience. We value you and all of our guests and again, sorry for the mishap.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DS
gravatar
David S.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good
Everything was five star
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/05/2017 06:03 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DH
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service was completed in a timely manner. Staff was friendly, and I appreciate that they didn't change any settings inside the vehicle (mirror, radio, etc.)
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/05/2017 06:03 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Genesis of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great services
Prompt service. Courteous staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/05/2017 06:01 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

WV
gravatar
William V.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
good quick service
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2017 01:38 PM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SP
gravatar
Sharon P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Timely and high quality service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/29/2017 12:07 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.


It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

HG
gravatar
Harry G.
Flagler Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent service
all my needs were met in a timely fashion. Service personnel were courteous and professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/28/2017 06:12 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!



Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PM
gravatar
Paula M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional service
Friendly, knowledgeable staff that don't just want your money
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/28/2017 06:13 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!



Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

WG
gravatar
Wayne G.
Saint Johns, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
the persons who coordinate the service, such as Roger
excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/28/2017 06:16 AM



We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!



Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DM
gravatar
David M.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
staff really do seem interested in their jobs & top service
great service overall!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/24/2017 02:55 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Ormond Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealer
You never walk away unhappy from this dealership service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/24/2017 02:53 PM

Thank you for taking the time to share your service experience with us and your continued loyalty Hyundai of St Augustine.

It's official!

We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MF
gravatar
Mary F.
Flagler Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is always so courteous and professional
They provided service in a timely manner. The technicians always explain what service needs to be done which is so helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/24/2017 06:52 AM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

Verified Customer
Ponte Vedra, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service
Great service, great service staff!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/24/2017 06:47 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!
We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MV
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Efficient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/23/2017 01:24 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!
 We are the #1 Hyundai Customer Satisfaction Service Center for now the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai oil change
Fast oil change, cleaned inside, washed outside.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/23/2017 07:42 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.