MB

MARK BOSWELL

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

PC
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Patricia C.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai service Dept
Thorough, efficient, and polite staff.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/31/2017 06:05 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Campaign 163
Customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2017 10:26 AM


Thank you for taking the time to share your experience with us and your continued loyalty to Hyundai of St. Augustine.


Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RF
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Richard F.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick , Easy and Friendly
First service on a lease.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2017 06:21 AM


We thank you for taking the time to share your first service experience with us and welcome to the Hyundai of St. Augustine Family.

Thank you to all of wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RR
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Richard R.
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Servicing a Lease Vehicle
My vehicle is a 2015 SUV and I do all of my servicing at the dealer. I want the dealer to have all of the service records. I may or may not decide to purchase the vehicle.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2017 05:36 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The way you are treated is great
Have and will recommend dealership
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/26/2017 05:35 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

AH
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and timely
All staff was exceptionally professional
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/25/2017 01:47 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
2016 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good mechanics of free car wash
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/24/2017 04:55 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JC
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Janet C.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
The appointment is always easy to schedule. They will drive you llcslly to home/work. Very convenient.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2017 03:30 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CB
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CHARLES B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and professional service!
Service reps are very friendly and accomodating to your needs.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2017 03:25 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MC
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Migdalia C.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Best service always
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2017 03:35 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

GM
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George M.
Ormond Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Good Service
Excellent Service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/19/2017 12:55 PM

We thank you to for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DN
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Donald N.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
a cut above in all respects lead by Andrew DiFeo
Would not hesitate to recommend to anyone
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/17/2017 10:04 AM

 
 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

KA
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Kenneth A.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People seem to care about the customer
Excellent job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/17/2017 07:05 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MG
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MICHELLE G.
2016 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional but a bit pricey.
My encounters with the employees at this facility have been good. I would say they are professional and courteous. Of course, dealerships are notorious for the high prices for oil changes and simple services, which is why I usually get my oil changes at a quick lube service facility. Otherwise, I would not hesitate to return with my vehicle in the future for service covered under the warranty or recall work.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/14/2017 12:20 PM


 Thank you for taking the time to share your service experience with us. We added your email to our marketing and you should be receiving our specials and coupons. You may also check our monthly specials on our website.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

PB
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Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Pleasant staff. Timely repair
I like the way you treat your customers. The only other car company that does a great job with customer relations is Infiniti as far as I am concerned. Keep up the good work.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/12/2017 12:25 PM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

KK
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KATHRYN K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Love doing business here
The people at Hyundai of St Augustine treat their clients they way they want to be treated. Excellent!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/10/2017 02:17 PM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JP
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James P.
Ormond Beach, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change 2
Helpful staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/10/2017 06:51 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

LA
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Louis A.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service in area
We have been coming to this dealership for 7 years and I wouldn't even consider letting anyone else work on our car. I have complete trust in this service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2017 11:55 AM

We thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
The people are so nice and the service is done quickly and efficiently.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2017 05:45 AM


We thank you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RV
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Roland V.
Saint Augustine, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and good work
Happy with the work..
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2017 05:44 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
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