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MB

MARK BOSWELL

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

Reviews of MARK BOSWELL

LL
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Laurie L.
Saint Augustine, FL
2014 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Would buy another car need
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2017 05:55 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
JV
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Judy V.
Saint Augustine, FL
2014 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Scary
Went in for oil change changed 2 filters told them to check everything. They did. Iwas told would need 2 back ties eventually but they were ok for road trip. Driving down I 10 tire blows out. Thank God my husband was driving. I may go back to south Florida for future repairs where I leased the car
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2017 02:03 PM

Thank you for taking the time to share your service experience. I am sorry to hear about your tire blow out and happy to hear you were okay. The tires were inspected for you and found to be in the yellow (4-5/32") which by industry standards is still safe to drive on. Of course all of our guest's safety is our main concern. Unfortunately, tire blow outs can and do happen regardless of how much tire life is left and once again, we are happy nobody was injured. Please contact me personally if you would like to discuss this further.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!

Sincerely,
Joe King
Service and Parts Director
Joeking@hyundaiofstaugustine.org
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
LC
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LEWIS C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The Hyundai Service Experience
I've been with Hyundai for many years. Different dealers. I found Hyundai of St Augustine to be the best to deal with from purchase to service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/28/2017 06:01 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
WS
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William S.
Jacksonville Beach, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good customer relations
Friendly and punctual greeting. Good and timely service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/26/2017 07:16 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
RL
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Roger L.
Satsuma, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest, Quality work
Service representatives do a great job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/26/2017 07:15 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
ML
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Mary L.
Saint Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT PEOPLE GREAT SERVICE
The people here are always helpful and ready to answer my questions. They get me in and out in no time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/26/2017 07:11 AM



Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
MB
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Melany B.
Saint Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!!!
Hyundai has always been excellent whenever I take my car there. They are quick and they know what they are doing with my car. I would strongly recommend to people to purchase their windshield wipers for a Hyundai car from Hyundai do not buy any other brand they do not work as well as the Hyundai blades. I made that mistake and it was a learning experience. :)
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/26/2017 07:04 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
AK
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Antonia K.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
the service and the knowledge of the associates.
Excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/23/2017 02:49 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
FM
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FRANK M.
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
FEEL LIKE IM NOT A CUSTOMER MORE LIKE A FRIEND ,A CLOSE FRIEND
again part of a family
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/22/2017 12:04 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
RH
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Ray H.
Saint Johns, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2017
verified customerVerified Customer
Category: Service
Comitmit to customer service
After a fair service ,Hyundai communicated with us ,they want total customer satisfaction and rectified our issue, we will be back .
Recommended
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Jacksonville, FL
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Maintenance
The staff is very friendly and professional. They make sure my car is in good working condition.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2017 05:40 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
St. Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
Great Service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/19/2017 06:01 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Saint Johns, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Efficient
Very satisfied with the service performed. Every time we have service performed, it is fast, efficient, and reasonably priced. Staff is straight forward and very friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/19/2017 05:59 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy service
The service was great and the employees were very polite.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/16/2017 05:49 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Verified Customer
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good maintenance service
Good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/15/2017 02:29 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RH
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Ray H.
Saint Johns, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2017
verified customerVerified Customer
Category: Service
Comitmit to customer service
After a fair service ,Hyundai communicated with us ,they want total customer satisfaction and rectified our issue, we will be back .
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/15/2017
Service Type: Maintenance
Category: Service
Mistakes happen ,hopefully next service will be better.
Had a routine oil change service performed and asked for the complimentery wash and vacuum afterwards but did not get the wash and vacuum .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/16/2017 02:59 PM

Thank you for taking the time to share your service experience with us and your continued loyalty. Our deepest apologies for the complimentary wash not being completed. Cheryl will be reaching out to you to try and make this right.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2017 01:44 PM

Thank you again for letting us know about the service wash. Cheryl has been trying to contact you. We have made notes in your file for your next oil change to be on us. Thank you again for your continued loyalty.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
DC
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Dwayne C.
Jacksonville, FL
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
Great Service Team
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/15/2017 10:12 AM


Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
15000 Mile Service
Good service department and customer service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/13/2017 06:07 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. 

Our apologies for not washing your vehicle due to the rain and lightning storm. Please stop by at your convenience and it will be our pleasure to have it washed.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
LS
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Liane S.
St. Augustine, FL
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good People
The service people really do seem to care.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/08/2017 02:41 PM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
Verified Customer
Jacksonville, FL
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/06/2017 02:54 PM


Thank you for sharing your service experience with us and our continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
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