NK

NATHAN A KLEIN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(416 reviews)
92

DW
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Danielle W.
Bothell, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Thank you so much for your professionalism!
Recommended
Employees worked with

DB
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Dean B.
Maple Falls, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Would come back again
Service manager was very friendly. He told me what they did, and it was time to rotate tires.
Recommended
Employees worked with

WM
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William M.
Bellingham, WA
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2017
verified customerVerified Customer
Category: Service
Front wheel noise
I took the car in for service because of a noise that I thought might be a front wheel bearing. They checked it out and found the wheel alignment was off. I drove the car again and the noise was still there. The service manager suggested that the cause might be because the tires were rotated a couple weeks prior to the alignment and the uneven tire wear was generating the noise. They took the car in and rotated the tires back to the original position and the noise has gone away. They were very persistent in getting this right. Thankyou.
Recommended
Employees worked with

WM
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William M.
Bellingham, WA
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2017
verified customerVerified Customer
Category: Service
Front wheel noise
I took the car in for service because of a noise that I thought might be a front wheel bearing. They checked it out and found the wheel alignment was off. I drove the car again and the noise was still there. The service manager suggested that the cause might be because the tires were rotated a couple weeks prior to the alignment and the uneven tire wear was generating the noise. They took the car in and rotated the tires back to the original position and the noise has gone away. They were very persistent in getting this right. Thankyou.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/14/2017
Service Type: Repair
Category: Service
Front wheel noise
A wheel alignment was done to correct the noise. Because the alignment supposedly caused uneven tire wear I'll still have the noise unless I want to replace tires that have life left on the trend. I my mind the problem isn't resolved. Other than the noise and vibration still being there the car still runs. Only time will tell if it's a bearing or a tire problem.
Not Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 11/16/2017 07:18 AM

   Thank you for taking the time to talk to me on the phone yesterday. If there were any other concerns you had that we didn't address let me know. As I said on the phone I don't like leaving my customers issues unresolved. If you have further questions don't hesitate to stop by or contact me. 

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000
Employees worked with

Verified Customer
Ferndale, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Need to speak to someone
Will try to contact.
Recommended
Employees worked with

TC
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Thomas C.
Everson, WA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Great
Recommended
Employees worked with

RA
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Rosita A.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and courteous
Keep up the great service!
Recommended
Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
sonata care
New Service man Named Kevin was great!
Recommended
Employees worked with

MH
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Mc H.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Found poor service done by previous dealer...!
I went in for a simple oil change. They had a qualified person on the vehicle that found significant problems. Real damage may have occurred due to poor service at Skagit hyundai...
Recommended
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quick and easy
I have always had great experiences at Rairdon's and with Hyundai cars.
Recommended
Employees worked with

SS
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Steven S.
Ferndale, WA
2017 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service and nothing more
It would be nice if this dealership would value their customer enough to go the extra mile. Vacuuming a car when serviced would go a long way.
Recommended
Employees worked with

KV
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Kristine V.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The folks who waited on me were courteous and personable. The waiting room was tidy. The work was completed well and in a timely manner. Kristin V
Recommended
Employees worked with

BS
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Brian S.
La Conner, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
My service always has been done in a timely manner
Recommended
Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great Service!!!
Recommended
Employees worked with

JB
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Julie B.
Blaine, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rairdon’s service department
My repair needs were quickly and professionally assessed. As soon as the needed parts arrived, my repair was scheduled and quickly taken care of. I am very happy with this service department.
Recommended
Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Great Service
They never let me down when it comes to service and work. I will be back for sure.
Recommended
Employees worked with

ER
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Everett R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient, professional
My fourth Hyundai, Rairdon's in Bellingham has provided very good service and assistance.
Recommended
Employees worked with

DE
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable and Friendly
I've always received helpful, friendly and efficient service at Rairdon Hyundai. They've been a good experience in buying and maintaining my vehicle.
Recommended
Employees worked with

AB
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Allison B.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely and friendly
I've never had a bad experience getting my vehicle serviced here. The staff is exceptionally kind and courteous.
Recommended
Employees worked with

SE
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Susan E.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone from the girl on the phone to Kevin the service man were great.
I always take my car there for its service
Recommended
Employees worked with
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