Business Solutions
SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / NATHAN A KLEIN
NK

NATHAN A KLEIN

Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(416 reviews)
92

Reviews of NATHAN A KLEIN

LM
gravatar
Lyndal M.
Ferndale, WA
2015 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always quick and through. They have never disipointed me.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/28/2018 01:27 PM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Verified Customer
Blaine, WA
2018 Hyundai Kona
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Scheduled Maintenance
They were quick and friendly..
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/30/2018 10:19 AM

“I have been trying to contact you regarding your last visit.  Please call me at your earliest convenience.”
Kevin Heerspink, Service Advisor
360-734-8810
dblake@rairdon.com

Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
KV
gravatar
Kristine V.
Bellingham, WA
2009 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kevin put me at ease.
Kevin, the fellow I dealt with, made me feel at ease and was helpful in explaining about what needed doing and how to save money. Plan to call back though, regarding the interior ceiling light not working unless I press a button on the driver side door frame, which is a problem for me in the dark.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/28/2018 10:55 AM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
BH
gravatar
Beatriz H.
Mount Vernon, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and find right
Everything went great during servicing and it’s done fast and right. The employees were very helping during the process
Not Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/27/2018 08:39 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
JB
gravatar
Jessica B.
Bellingham, WA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
They went above and beyond the minimum! Friendly and great service.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/27/2018 08:38 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
RM
gravatar
Rhonda M.
Bellingham, WA
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customerservice
I love checking in and the shuttle service. Most excellent.. Jr. at car detail did an amazing job. I had left money in my Tucson and he safe guarded it until my return. Wow..
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/27/2018 08:38 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
NP
gravatar
Noel P.
Bellingham, WA
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous service.
Most significant, I was notified of a turn signal bulb ,inoperative, likely burned out. Your service person told me of it, allowing me the option of replacing it myself! Great!! I am old and it was not a simple process but I was an electronics tech in the Navy and as a civilian.
The owners manual had a very good illustration and I was able to do the job without any difficulty!
I suppose other outfits might have replaced and then charged me. Even an experienced tech could have taken up to 20 minutes.
F. Noel Pfundt
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/21/2018 12:13 PM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
MM
gravatar
Mike M.
Ferndale, WA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They communicate
Excellent
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/13/2018 08:05 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
JB
gravatar
John B.
Lynden, WA
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was great but the waiting area should be better!
The review of issues with my car was very helpful and I really appreciate that. However, the customer lounge could be better since I couldn't find any coffee or other refreshments that you would expect to be available while waiting.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/02/2018 07:17 AM

 “Your kind words are much appreciated. Please allow us to buy you a cup of coffee next time you are in. We will make sure its hot and available!”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
NJ
gravatar
Nick J.
Blaine, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Service
I was very happy with the service. Kevin was excellent to work with.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/29/2018 06:54 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
KN
gravatar
Kate N.
Sedro Woolley, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always good service
First of all, Kevin is a pleasure to deal with. Everyone is always friendly there. They take good care of my car.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/26/2018 11:01 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
BM
gravatar
Bernard M.
Blaine, WA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service manager; very helpful, friendly, responsive, and informed.
Other than not getting a print out of what all was done {computer problems??} [would have been good to see each item checked off and/or rated], the service seemed flawless.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/23/2018 12:38 PM

“Thank you so much for the great review”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
FC
gravatar
Fred C.
Bellingham, WA
2016 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2018
verified customerVerified Customer
Category: Service
Hometown service
Attentive and efficient service center and information access. Kevin and the team take things seriously and explain the problems well. Serviced usually in a few hours.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
FC
gravatar
Fred C.
Bellingham, WA
2016 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2018
verified customerVerified Customer
Category: Service
Hometown service
Attentive and efficient service center and information access. Kevin and the team take things seriously and explain the problems well. Serviced usually in a few hours.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/12/2018
Service Type: Maintenance
Category: Service
Defective parts Mystery
There are defective parts on the Hyundai Elantra that the dealership does not cover. KNOW WHAT THEY ARE!!! Glad I found out before we bought a third car.
Not Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/12/2018 11:02 AM

"Glad we could talk and get things clarified, thank you sir. We look forward to our continued relationship!"

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Verified Customer
Everson, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great staff
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/11/2018 08:39 AM

“We are so glad your experience here was a positive one”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
JD
gravatar
Judy D.
Deming, WA
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and employees
I have always had the best service here.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/11/2018 08:39 AM

“Thank you so much for the great review”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
CB
gravatar
Carol B.
Bellingham, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and thorough
I’m very impressed both with my car and the service I get through Rairdon’s Hyundai of Bellingham. I have no complaints whatsoever.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/06/2018 08:38 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
JB
gravatar
James B.
Bellingham, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Ecellent
Need a JOB: QUINN!!!! LOL!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/02/2018 02:11 PM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
Verified Customer
Bellingham, WA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service rep was awesome
The service department has been pleasant to deal with. It's how much I have needed to see them is my issue.
Not Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/02/2018 01:47 PM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
LG
gravatar
Lance G.
Oak Harbor, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Service Staff
Great first experience with Service
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 10/02/2018 07:44 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.