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SureCritic / Hyundai Dealer / Hyundai of Bismarck / RANDY WAIT
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RANDY WAIT

Hyundai of Bismarck
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(28 reviews)
75

Reviews of RANDY WAIT

Verified Customer
Mandan, ND
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Staff was very polite, informed me there was a recall notice on the vehicle and it was taken care on the same visit.
Recommended
Tom W. from Hyundai of Bismarck responded on 08/19/2016 08:13 AM

Thank you so very much for the kind comments and also for taking the time to complete your Sure Critic review! We truly appreciate your business at Hyundai of Bismarck!

Employees worked with
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RANDY WAIT
SO
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Sharon O.
Mandan, ND
2003 Hyundai Xg350
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
verified customerVerified Customer
Category: Service
Great people.
The staff is always respectful and helpful. They take time to explain and never surprise me with charges. I don't worry about being ripped off just because I am a woman.
Recommended
Employees worked with
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RANDY WAIT
SO
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Sharon O.
Mandan, ND
2003 Hyundai Xg350
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
verified customerVerified Customer
Category: Service
Great people.
The staff is always respectful and helpful. They take time to explain and never surprise me with charges. I don't worry about being ripped off just because I am a woman.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2016
Service Type: Maintenance
Category: Service
Good people.
The staff always is respectful and helpful. They take time to explain. I don't have to worry about being ripped off because I am a woman.
Recommended
Tom W. from Hyundai of Bismarck responded on 08/18/2016 01:20 PM

Thank you for taking the time to visit with me today Sharon! We truly appreciate your comments and your taking the time to complete your survey! As we had discussed i will send the survey back to you. Thank you very much!

Employees worked with
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RANDY WAIT
Verified Customer
Bismarck, ND
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
?
The employees are very nice and polite. The work done was great.
Recommended
Tom W. from Hyundai of Bismarck responded on 08/12/2016 09:16 AM

Thank you very much  for the great 5-Star Review and nice comments! We truly appreciate your business!

Employees worked with
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RANDY WAIT
BK
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Bob K.
Bismarck, ND
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Where do I go for Hyundai service.
Service was great and the personnel professional. A little bit of signage would be good for directing customers to where they need to go for service and to make them feel a little less out of place. MAYBE, they should have stayed in the former location until the new Hyundai building was built (or at least started).
Recommended
Tom W. from Hyundai of Bismarck responded on 08/08/2016 07:29 AM

Thank you very much Bob for the great 5-Star Review! We truly appreciate your business!

Employees worked with
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RANDY WAIT
Verified Customer
Bismarck, ND
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kids room!
Great, friendly service!
Recommended
Tom W. from Hyundai of Bismarck responded on 08/08/2016 07:28 AM

Thank you very much for the great 5-Star Review! We truly appreciate your business!

Employees worked with
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RANDY WAIT
JS
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James S.
Mandan, ND
2011 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
verified customerVerified Customer
Category: Service
Perfect Reply Time amazing callback thankyou
Thankyou for your help and advice.
Recommended
Employees worked with
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RANDY WAIT
JS
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James S.
Mandan, ND
2011 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
verified customerVerified Customer
Category: Service
Perfect Reply Time amazing callback thankyou
Thankyou for your help and advice.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/05/2016
Service Type: Maintenance
Category: Service
Wheel wobble is worse than the day before. Customer service and Front desk employee's are the best around but the people working on my car i'm not sure about.
Not happy with the wobble this sucks. Its hard too hold the steering wheel. its pulls 2 or 3 times worse than the day before that shouldnt be that bad all things considering my inner tie rod and front bald tires. Customer service is perfect so are the service adviser's .Courtesy Drivers are also the best in town.
Not Recommended
Tom W. from Hyundai of Bismarck responded on 08/05/2016 01:30 PM

Thank you Leigh for taking the time to visit with me today. As we had discussed I will help you with the cost of mounting your 2 used tires, please feel free to contact me at any time. 

Tom W. from Hyundai of Bismarck responded on 08/05/2016 02:39 PM

Thank you Leigh for taking the time to re-score your Sure Critic survey! We truly value you as a customer!

Employees worked with
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RANDY WAIT
MF
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MELVIN F.
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine maintenance
Very satisfied & reasonably priced. Explained service in detail.
Recommended
Tom W. from Hyundai of Bismarck responded on 08/03/2016 02:46 PM

Thank you Mel for the great 5-Star Review and great comments! We truly appreciate your business!

Employees worked with
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RANDY WAIT
RM
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Richard M.
Bismarck, ND
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Very good customer service
Recommended
Tom W. from Hyundai of Bismarck responded on 08/01/2016 06:39 AM

Thank you Richard for the great 5-Star Review and nice comments! We appreciate your business!

Employees worked with
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RANDY WAIT
Displaying Review 21 - 30 of 30 in total
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