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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

Verified Customer
Saint Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
great
great service this time- made good on promise of fast service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/14/2018 10:20 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RL
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Ronnie L.
Saint Augustine, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service team
We experience excellent service every time we go to Hyundai of St Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2018 08:52 AM


 Thank you for the high praise and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JB
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Janice B.
Saint Augustine, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Oil changes take a little longer than expected.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2018 08:50 AM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.
 Our apologies for the additional time needed to inspect and repair the additional items you requested on top of the oil change service.
 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CT
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Carl T.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My work is done well and quickly
I always have good experience at the service department
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/12/2018 10:31 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MC
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Mark C.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
always get treated like family, in a very respectful manner.
I'm a long time customer. This dealership puts you at ease, because they listen to your concerns, and address any issues professionally. Always treated with courtesy and professionalism. It's refreshing if you have a long history of dealing with other dealerships.
Hyundai of St. Augustine, is what buying and servicing a car should always be.
If you already have a car, you know what I'm saying to be correct. If you are just starting your relationship with them, you'll be very satisfied.
I can't think about going to another dealership and reliving the issues of the past.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/12/2018 10:29 AM


  We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. It always a pleasure seeing you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JP
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Jean P.
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Redeemed yourself
This visit made up for the precious two--in one of those I could not be located in the waiting room where I sat in the same seat for 1.5 hours (you have to wonder why--could it have been the language skills of the young woman who finally was able to reach me by calling my cell phone?). The next visit was the result of having to come back for a tire rotation that should have been done on the previous visit (when I could not be located in the waiting room). To make up for the second trip, the service rep texted me & said the tire rotation would be on Hyundai. At the end of that visit, I was presented with a bill (which course I paid) as there was nothing in my file to indicated the tire rotation would be complimentary. I was told I could always go find the service manager & take it up with him. Apparently no one else could be bothered. Impressively bad service. This time things went fine, though slowly, & I was quite relieved to get in & out without insult or incident.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2018 10:10 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Augustine, FL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Quick service plus cat wash. No charge as I had a free oil change. Love it!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/07/2018 05:45 AM


 Thank you for shaing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
EN
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Elizabeth N.
Saint Augustine, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you!
I love Hyundai!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/07/2018 05:43 AM


 Thank you for sharing your kind words and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Green Cove Springs, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficiency and knowledge of employees
It has to be good for me to drive 40 miles each way to have my car serviced there.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/06/2018 01:06 PM


 We greatly appreciate your kind words and continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DG
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Donald G.
Saint Augustine, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast excellent service.
Service personnel were courteous, friendly, and very helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/06/2018 07:17 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
ML
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Mary L.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Really courteous Very impressed
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/05/2018 05:43 AM


 Thank you for taking the time to share your service experience with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
its my hometown Hyundai dealership
wait time in low, was in and out within an hour. Best time to go is first thing in the morning. Also the coffee is great(starbucks brand) and the fresh cookies was awesome too. Very friendly service staff, all was willing to help in any way needed
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/05/2018 05:42 AM


 Thank you for taking the time to share your service experiences with us. We agree, freshly baked cookies are delicious.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MC
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Margaret C.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Nice people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2018 11:50 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellant Customer Service
What a pleasure it was to do business at this dealership. I will be back. Roger was the best!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2018 11:16 AM


 We greatly appreciate you taking the time to share your service experience with us and we agree, Roger is an invaluable asset to our service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2008 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
EVERYBODY IS SO FRIENDLY
THANK YOU
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2018 11:15 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DB
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David B.
Palm Coast, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Courteous and knowledge employees
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2018 04:13 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CS
gravatar
Carol S.
St. Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
The customer service team at Hyundai of St Augustine always makes it easy and convenient for me to drop off my vehicle for service. I recently had a minor recall service appointment and they performed a full check up for me in a very short timeframe.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2018 05:58 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
LL
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Linda L.
Saint Augustine, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change Service
Roger delivers incredibly thorough and friendly service time after time.

Linda Long
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2018 05:57 AM


 We appreciate your kind words and your continued loyalty to Hyundai of St Augustine. We agree, Roger is a wonderful asset to our service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Jacksonville, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Everyone is great. The emphasis is on doing quality work and are very serious about providing excellent customer service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2018 05:53 AM


 We greatly appreciate you taking the time to share your experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MC
gravatar
Migdalia C.
St. Augustine, FL
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service great
Great service
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 02/20/2018 05:51 AM

Thank you for the 4 star rating and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star rating on your next visit.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
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