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ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

XP
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Ximena P.
Pierson, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Everyone's great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/10/2017 07:04 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RF
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Robert F.
Saint Johns, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
2017 Santa Fe second service
Always considerate staff and service is done quickly and correctly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/10/2017 07:02 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RD
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Rob D.
Ponte Vedra Beach, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A deaalership in sync
Excellent and well organized. Personnel actually smile and the technician was very accommodating when talking to him
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/07/2017 02:03 PM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
VR
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Velva R.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Well organized
Friendly service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/07/2017 08:52 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
LO
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Laura O.
Ponte Vedra Beach, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent oil change
Excellent Oil change. They changed my wiper blades and checked my A/C for the season. They also cleaned my car - such a blessing.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/04/2017 02:23 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DC
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Dwayne C.
Jacksonville, FL
2012 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
verified customerVerified Customer
Category: Service
Quick resolution to a previous service issue.
I posted a response to a previuos service call regarding my Genesis. I reached out to the dealership to the service department & spoke with Roger. We discussed my issue & let me know I would hear back from him by the following Monday. Roger let me know that I had nothing to worry about as the dealership would correct the issue. I'm grateful it was resolved in a expeditious manner. Roger has always been spot on & as I explained to him this is the 1st issue I've experienced with prior successful service request. I wanted to give a follow-up review simply because they made it right quickly. Special thanks to Roger & the Management team of Hyundai.
Recommended
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
DC
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Dwayne C.
Jacksonville, FL
2012 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
verified customerVerified Customer
Category: Service
Quick resolution to a previous service issue.
I posted a response to a previuos service call regarding my Genesis. I reached out to the dealership to the service department & spoke with Roger. We discussed my issue & let me know I would hear back from him by the following Monday. Roger let me know that I had nothing to worry about as the dealership would correct the issue. I'm grateful it was resolved in a expeditious manner. Roger has always been spot on & as I explained to him this is the 1st issue I've experienced with prior successful service request. I wanted to give a follow-up review simply because they made it right quickly. Special thanks to Roger & the Management team of Hyundai.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/03/2017
Service Type: Repair
Category: Service
Service is normally good
My past visit resulted in damage to the left rear passager side of vehicle. I am still waiting on contact from dealer
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/04/2017 06:01 AM

 Thank you for taking the time to speak with Roger today and allowing us to resolve this. We appreciate your patience and understanding and our apologies for any inconvenience this has caused.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
DW
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Doris W.
Palm Coast, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The care which you are taken care of.
Overall quality of care given to you and your vehicle.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/03/2017 06:08 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CB
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Chantal B.
St. Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very convenient great service
I had an emergency one morning, hyundai fit me in no problem even with an obviously busy schedule (from the looks of the cars lined up) and I received a ride to work.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/03/2017 06:04 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The friendly service and always been greeted by my name from all of the people at the dealership.
Excellent!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/29/2017 10:04 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
# 1 Hyundai Customer Satisfaction in 2016
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
MN
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Martin N.
Miami, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Does the job right
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/29/2017 06:19 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
2016 #1 in District for Customer Satisfaction
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Fargo, ND
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Blank
Blank
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/27/2017 05:34 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
KK
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Kenneth K.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service
Service explanations are clear and open. Techs appear to listen to customer carefully. Waiting area is comfortable and refreshments there are apprciated.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/27/2017 05:33 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MD
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Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality, friendly, knowledgeable service & attendants
5 stars
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/23/2017 02:28 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. 

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
PW
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Priscilla W.
Jacksonville, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer experience
Shorter than most wait time, friendly customer service and the services rendered was over the top
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/23/2017 11:53 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JM
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John M.
Ponte Vedra, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Service
Pls read comments
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/23/2017 11:51 AM

 Thank you for taking the time to share your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
DT
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DEBORAH T.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality service
No BS. In and out quality service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/23/2017 11:50 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
Marion, OH
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great folks
Pleasant waiting area and nice folks.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/22/2017 06:17 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AH
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Anthony H.
Saint Augustine, FL
2007 HYUNDAI SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2017
verified customerVerified Customer
Category: Service
Product and Service
The Hyundai product brings you in and St. Augustine Hyundai Service team keeps you coming back!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/21/2017 08:42 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
GW
gravatar
George W.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff in any dept.
5 stars for me.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/20/2017 03:12 PM

 Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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