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RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

MD
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Mary D.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall problem
Very quickly done.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/12/2017 02:31 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
HM
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Heinz M.
Ponte Vedra, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
A very good value!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/11/2017 05:34 AM

 Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
TS
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Tony S.
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, professional and personable.
Friendly, professional and personable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/11/2017 05:34 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
SR
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Scarlett R.
Jacksonville, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintence
Hyundai of St. Augustine has done me right from day one! I recommend them to everyone i know now.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/09/2017 09:53 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
JM
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Judy M.
Palm Coast, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service is wonderful
Everyone from sales to service has always been professional and courteous. They are always friendly helpful and knowledgeable. The facility is clean and very pleasant.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/09/2017 09:50 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
DM
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DIANE M.
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
no complaints , excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/09/2017 09:34 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
JG
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Johnathon G.
Hastings, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
The service department did an excellent job. They completed my oil change in a timely manner. I used the online appointment maker, which made it easier and convenient to make an appointment. I will continue to use the St. Augustine location for other services that I need.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/06/2017 12:34 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
AS
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Allan S.
Jacksonville, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
well organized
Well organized service, and comprehensive (though perhaps batteries could be a bit cheaper).
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/05/2017 02:39 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
MW
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Michael W.
St. Augustine, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/05/2017 02:31 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
AL
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Amanda L.
Saint Augustine, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place.
Great service! Always very friendly and fast.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/05/2017 06:12 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed having such wonderful guests.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2006 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect service as usual.
Perfect service as usual. Customer for 10 years.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/04/2017 02:00 PM

 Thank you for sharing your kind words and your loyalty to Hyundai of St Augustine. We have the world's best guest come through our doors.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MD
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Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff/prompt & courteous service
five stars
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/04/2017 01:58 PM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. Our guests are second to none.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Love it
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/03/2017 05:53 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Team
The job is done right the first time!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/03/2017 05:50 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service has always been great for me. Was in and out fast. Thanks.
This has been a good experience for me. Service techs are terrific and very personable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/02/2017 01:42 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Our apologies but for time reasons, we only vacuum the front seating area unless it is requested by our guests at the time of service write up.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MJ
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Margaret J.
Palm Coast, FL
2010 HYUNDAI SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
verified customerVerified Customer
Category: Service
Fast,great service
Everyone is polite and professional and friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/29/2016 11:27 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SJ
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Stephen J.
St. Augustine, FL
2013 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Too long for oil change
Too long for oil change ... read review
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/29/2016 11:21 AM

Thank you for sharing your service experience with us. Our apologies for the extra amount of time it took to complete your service. Roger has been trying to contact you to offer a formal apology and try and make this right for you.  Please feel free to contact me personally if you would like to discuss this further or if I may ever be of assistance.

Sincerely,
Joe King
Service Director
joeking@hyundaiofstaugustine.org
904-797-7800
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
LM
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Linda M.
Crescent City, FL
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service!
Roger in the service department is the best!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/27/2016 05:42 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine. We agree, Roger is a tremendous asset to our service team. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
YOUR SERVICE STAFF ARE THE BEST
SAME AS ABOVE
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/26/2016 05:48 AM

 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DB
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David B.
Palm Coast, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly employees and fast service
best experience of any dealer I have worked with
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/22/2016 12:35 PM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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