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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

KS
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Kathleen S.
Ponte Vedra, FL
2019 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent People and Service.
The people. George was our sales person two years ago. The best car sales person we have ever encountered. It was nice to see him at the service visit. Roger in service, was excellent. We appreciate his time and patience explaining the multi-point check , what was needed, what was not needed and why. Great experience overall .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/01/2021 07:57 AM

 Thank you for taking the time to share your service experience with us. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AL
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April L.
St. Augustine, FL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Team
The service team is informative and great to work with. The cashier and parts gentleman were very helpful
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/20/2021 11:57 AM

 Thank you for taking the time to share your service experience with us and your kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Ponte Vedra Beach, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dealership of wonderful staff and quality work.
Dealership of great staff and quality workmanship.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/17/2021 06:47 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DS
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Deborah S.
Lakeland, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional service department.
I moved back to Lakeland to be closer to grandkids, but I will make the drive to St. Augustine to have my vehicle serviced. I have started shopping for a new vehicle and it will be my 3rd. Hyundai.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/11/2021 05:36 AM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AG
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Andre G.
Palm Coast, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place
Service , communication, friendliness and quality . I find it to be exceptional
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/10/2021 12:05 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/06/2021 11:55 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Augustine, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional staff and service
Although I had minimal interaction with the dealership, the scheduled maintenance was performed as expected.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/03/2021 05:56 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AG
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Andre G.
Palm Coast, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional
Best place hands down
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2021 12:42 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MM
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Mary M.
St. Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service.
Adaptable service. Missed appt. time, but was serviced promptly anyway.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/28/2021 12:20 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Jacksonville, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The People & Service was Great as all ways.
The People & Service was great as always.

Lawrence S.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/26/2021 06:34 AM

We greatly appreciate you taking the time to share your service experience with us your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MM
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Marion M.
Palm Coast, FL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Prompt & timely service.
Excellent explanation of services done .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/23/2021 02:09 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
verified customerVerified Customer
Category: Service
Service
Excellent service
Recommended
Employees worked with
RY
ROGER YOUNG
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
verified customerVerified Customer
Category: Service
Service
Excellent service
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2021
Service Type: Maintenance
Category: Service
Service
Excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/16/2021 12:50 PM

 We sincerely appreciate you taking the time to share your service experience with us and our deepest apologies for the uncharacteristic level of service you received with our scheduler. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience!
Service exceeded our expectations. Roger in service was extremely helpful and made you feel valued as a customer!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/06/2021 08:44 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JC
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James C.
Bunnell, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional service and friendly staff!
The place is awesome and definitely will be going back there for service. I was taking in on time and I waited an hour with the tire rotation and oil change and complimentary car wash and vacuum. Highly recommend!??
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2021 01:48 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
GK
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Gary K.
Palm Coast, FL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Maybe the next time.
They tried to fix the rattle but it is still there. It is intermittant and we are going to try again on my next visit. The mechanic did everything he could but the original rattle didn't hapen while he was in the car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2021 05:37 AM

 Thank you for sharing your service experience with us and your patience and understanding while we correct this intermittent rattle. Intermittent concerns are so frustrating for everyone and we are confident we will correct it. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CM
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Charles M.
Saint Augustine, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service
Recall service was great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/23/2021 02:10 PM

 Thank you for taking the time to share your service experience and the 5 star rating with us. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
GA
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George A.
St. Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy Customer
The service department is phenomenal. They are always very nice and explains the service you got. They are very efficient with your time.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 03/16/2021 12:04 PM

We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
CT
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Carl T.
Saint Augustine, FL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's the car, mainly. I like the cars
I have never had a Hyundai that I haven"t enjoyed driving. The service department is always prompt and efficient. I believe I receive good value for the time I operate my car
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 03/15/2021 05:28 AM

We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People" 

Employees worked with
RY
ROGER YOUNG
Verified Customer
Keystone Heights, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service department
I trust Roger and the Hyundai of St. Augustine's service department and highly recommend them.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/04/2021 06:33 AM

 Thank you for taking the time to share your service experience with us and your kind words. Roger and our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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