RY

ROGER YOUNG

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

DD
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Douglas D.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
The dealership replaced a discolored panel on the car quickly and with no hassles. Great experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/20/2017 06:20 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

JP
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Jeffrey P.
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
JP vist #2
thanks for the snacks and the car wash.........But can never understand why an oil change and tire rotation can be so much higher than your competitors.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/17/2017 09:26 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Make sure to always check out our coupons on our Hyundai of St Augustine web site.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

JK
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James K.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service campaign
NA
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2017 11:25 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

CN
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Charles N.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best Dlership I have ever done business with
They bend over backwards to help their customers
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/07/2017 06:52 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LM
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Linda M.
Palatka, FL
2014 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/03/2017
verified customerVerified Customer
Category: Service
Keep it up
Good
Recommended
Employees worked with

JW
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Jeffrey W.
Alachua, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
excellant personal service
Always great service & personal attention
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/06/2017 05:58 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SB
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Spencer B.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of St. Augustine
I have been a customer at this dealer ship for approximately 4 years. I have always received courteous, friendly treatment and have been extremely pleased with the service provided. I will continue to return to this dealership for those reasons
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/03/2017 06:07 AM

 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are truly blessed to have such wonderful guests.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LM
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Linda M.
Palatka, FL
2014 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/03/2017
verified customerVerified Customer
Category: Service
Keep it up
Good
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/02/2017
Service Type: Repair
Category: Service
Honestly is always the best policy
Always keep the Promise and the company will blossom
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/03/2017 06:23 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Roger, your service consultant will be following up with you to make sure we keep you 100% satisfied.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AH
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Anthony H.
St. Augustine, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's very simple. It's the personnel. Great folks at out St. Augustine Hyundai.
Always a great experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2017 10:30 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We agree, Roger is a wonderful asset to our service team.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

VB
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Vivian B.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courtesy, friendliness.
I especially like that they wash my car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2017 05:51 AM

 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CM
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Cheri M.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Excellent customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2017 05:50 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Johns, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service nice people!
Good service nice people!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/23/2017 02:50 PM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

FG
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Floyd G.
Millstadt, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Serviced Vehicle
On time efficient cost effective. Friendly service people.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/22/2017 01:30 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

CB
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Colleen Ruth B.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
90,000 miles Servicing
I really appreciate the service team at St Augustine Hyundai. They have excellent customer service and took a moment to speak with me about my repairs and my driving habits. I appreciate not being just a number or an appointment that needs completion. The staff is profession and the work was done in a timely manner, with my car was returned clean and ready to go.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/22/2017 09:47 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MS
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Mary S.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
In and out quickly for an oil change and a recall repair.
Thanks to Roger for handling my appointment efficiently!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/22/2017 09:45 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Great job Roger.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excelent service
No complaints, great staff and service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/22/2017 06:41 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

GW
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Glenn W.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT SERVICE DEPT AND TEAM!
Great service dept. and very fair pricing. St. Augustine Hyundai performs all scheduled services and maintenance (to include tires, align, balance & rotate) and has since new for my Genesis 5.0 R-Spec. Joe King and his service team with Giovanni, Rodger and Cheryl are ALL great! They always make it an extremely pleasurable experience and have a nice clean break area with hot coffee, beverages, free wi-fi, and TV. To top it off - my car is returned vacuumed, washed and dried - as a courtesy. Give 'em a try! GW
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/15/2017 06:55 AM

 Thank you for taking the time to share your service experiences with us and your kind words. It is always a pleasure to see you and just confirms we have the best customers in the world come through our service department.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JB
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Jane B.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
checkup and oil change
efficient, courteous, timely.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/10/2017 02:47 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JM
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James M.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
Everything was done in a timely manner, staff was very friendly and helpful
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/10/2017 06:38 AM

 Thank you for sharing your kind words describing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

AK
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Alan K.
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
people and atmosphere
great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/08/2017 05:50 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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