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STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

BZ
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Bill Z.
Tallahassee, FL
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
On time and efficient
Everything went very smoothly and the service tech knew what I wanted to do and carried it out professionally.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/20/2016 05:23 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
JU
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JOSEPH U.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Attentive service people.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/19/2016 06:25 AM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
DB
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Donna B.
St. Augustine, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Repeat purchaser
Excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/19/2016 06:24 AM

We thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
DS
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Donald S.
St. Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Everything went fine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/16/2016 02:31 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
VD
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VALERIE D.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a pleasure to work with the service team
I feel confident that I am being taken care of by the service and sales teams
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/16/2016 05:46 AM

Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SS
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STEOHEN S.
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Gracious and Timely Service
It was a "no brainer." I arrived on time, they took my vehicle to the service bay, changed my oil and filter, and downloaded firmware required for smoother transmission gear changes. I was in and out in less than an hour.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2016 12:43 PM

We appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
GL
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George L.
Saint Augustine, FL
2013 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Xxxxxxxxx
Zzzzzzzzz
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/14/2016 02:47 PM

Thank you for the 4 star rating and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star rating on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JG
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James G.
Saint Augustine, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very professional
Great experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/14/2016 12:01 PM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
LO
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Laura O.
Ponte Vedra Beach, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality Oul Change
Excellent service and a car wash!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/13/2016 06:05 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
EJ
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Edward J.
Jacksonville, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Cheryl Buck
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2016 06:17 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
LD
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Lelia D.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
On time service. I like the car wash service also
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2016 06:16 AM

Thank you for sharing your service experience and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
SR
STEVE RISLEY
LA
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LAURA A.
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Looking out for you.
I went for an oil change and they recommend a tire rotation also, which I had done. It's reassuring to know that they are looking at the whole car and will act on their findings as opposed to just changing the oil. Very professional and friendly atmosphere.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/07/2016 09:45 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
DN
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Deolinda N.
Palm Coast, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
The service team is great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/06/2016 05:36 AM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
SR
STEVE RISLEY
LC
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Lilli C.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
Hyundai of St. Augustine provides easy scheduling of routine maintenance appointments, offers prompt efficient service and even washes my vehicle afterwards! I would recommend Hyundai of St. Augustine to anyone needing car care.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/06/2016 05:35 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine,

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
BD
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Bufford D.
Middleburg, FL
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris
Service was great and staff were friendly. Only criticism is Car wash could be a little better
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2016 09:04 AM

 Thank you for sharing your service experince with us and your continued loyalty to Hyundai of St Augustine. We will make sure to address the complimentary service wash with our detail manager.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/29/2016 07:41 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
SR
STEVE RISLEY
Verified Customer
Gainesville, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing service
Got there early and my car was taken back right away. Great staff.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/29/2016 07:26 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
SR
STEVE RISLEY
DC
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Dennis C.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and convenient
The dealership offers professional service that is prompt and friendly. The waiting area is nice, and they wash your car if you like.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2016 01:35 PM

Thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.Sincerely,Service TeamHyundai of St Augustine"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personnel
I already reviewed this service yesterday. It was burdrnsome to receive another survey about the same service. I hope it doesn't happen again.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2016 10:18 AM

 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. Our apologies for being sent 2 surveys and for any inconvenience this may have caused.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
PM
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Paul M.
St. Augustine, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff that treats us with respect and we can trust.
Excellent, dependable service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/23/2016 05:47 AM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
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