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STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

Verified Customer
Saint Johns, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/03/2018 05:49 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
GC
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Gisela C.
Jacksonville, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Everyone at Hyundai is so professional and friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/02/2018 02:37 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Ponte Vedra Beach, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Super Service
From service writer to mechanics to car wash. Great coordinated team effort.

The fresh hot cookies are pretty good too.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/02/2018 05:30 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We agree, the cookies are delicious and the coffee is very good too.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
PR
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Pamela R.
Palm Coast, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 Stars
As usual, the service was fast and efficient!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/31/2018 12:24 PM


 We thank you for sharing your kind words with us and the 5 stars.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SS
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Susan S.
St. Augustine, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service As Usual
When I arrived for my appointment, there were 2 other cars in front of me. Tunde, my usual service advisor, saw me and greeted me with a smile. Although it appeared that they may have had several appointments show up at the same time, it really didn't take that long for them to finish working on my car. I am a happy customer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/24/2018 06:23 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Tunde always has a smile on her face and is a tremendous asset to our Service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
DR
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Donald R.
Ormond Beach, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No pressure
Very good and quick service.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/20/2018 04:14 AM

Thank you for sharing your service experience with us and for the 5 star rating.
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
LB
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Larry B.
Saint Augustine, FL
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
always courteous and polite and fairly priced
We were serviced quickly and my car was scanned for any defects that might cause me trouble in the near future.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/19/2018 06:37 AM

Thank you for sharing your service experience with us and for the 5 star rating. 
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
MH
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Michael H.
Jacksonville, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Test drive offer false?
Still waiting for $50 card for test drive.
Not Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/12/2018 02:28 PM

Thank you for the 5 stars on the survey.
I will let sales know about the $50.00 card for the 
test drive. 

Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
YK
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Yolanda K.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I Love Hyundai of St. Augustine
I was so glad to see Ava. We looked at the 2019 Santa Fe and I already told her what color I wanted.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/11/2018 05:29 AM


 Thank you for sharing your experience with us and the new Santa Fe is awesome.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
GK
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Gary K.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Best
Everything is the best.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2018 06:43 AM


We appreciate your kind words and long time loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
MA
gravatar
Michelle A.
Palm Coast, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Michelle A.
Service is great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2018 06:42 AM


 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
new car servise
always do a great job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/02/2018 06:10 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Hastings, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Took a little long. Very pleasant though.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2018 02:18 PM

 Thank you for taking the time to share your experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Jacksonville, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's the Employee's that make this Place Great.
The Employee's greet you with a friendly smile, and hello the service was great.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2018 02:15 PM


 We appreciate you sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and parts department
Great techs and easy to work with.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/19/2018 03:24 PM


 We thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
RN
gravatar
Rebecca N.
St. Augustine, FL
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant experience
Danny was very knowledgeable, he explained everything that had to be done and why. My wait time was reasonable. I also appreciated the car wash.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/18/2018 05:26 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
ES
gravatar
Eleanor S.
St. Augustine, FL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
MY OIL CHANGE AT HYUNDAI
As usual this dealership provided excellent service as well courteous employees.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/12/2018 12:38 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
JN
gravatar
Jan N.
St. Augustine, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful
Cheryl is fantastic helping one through the service process. I always look forward to working with her
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/11/2018 01:43 PM


 Thank you for taking the time to share your experience with us and Cheryl enjoys reading the praise.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SV
gravatar
Stephen V.
St. Augustine, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Organized Service Department
Recently had an appointment for routine service on our automobile. Arrived about a hour early as we were not planning to wait but simply drop the car off for the scheduled service. They had us quickly checked in and we were on our way. In less than an hour we received a text message that the car was ready to pick up. This is the second time this has happened to us. Certainly no complaints from us from the friendly service staff to the timely service along with a complete report on status of the car. Thank you all.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/08/2018 10:40 AM


 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
RL
gravatar
Roger L.
Satsuma, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest, reliable service
Cheryl Buck and every mechanic that has ever serviced my Tucson are great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/08/2018 06:15 AM


 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. Our service team enjoys reading the praise.

We did it again!! Thank you for making us the #1 Hyundai Customer Satisfaction Service Center for the 1st quarter of 2018.




Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
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