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TUNDE O'CONNOR

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

Reviews of TUNDE O'CONNOR

SH
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Steven H.
Flagler Beach, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
good service
check in person saw a trouble light so they lent me a car to go home with and car was fixed next day free nice service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/28/2019 02:11 PM


 We appreciate you taking the time to share your service experience with us and 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
GA
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George A.
Bunnell, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Serv
We have always had great service a few months ago we had a small kitten stuck in the grill of the car and each and every one of the service people especially Jeannie went out of there way to get this little one out in one piece he didn't like all of us because he was afraid but all was well we had dropped him off at the vet and he was one happy kitty.
I really wanted to take time to thank each person that helped us that day.
Again thank you,
Maureen Allsop
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/28/2019 08:06 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
JE
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John E.
Saint Augustine, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a Good Experience
I have been servicing my Santa Fe there since I got it and it has always been a good experience. The people are friendly, courteous and knowledgeable. They are hard working people and there system works well, service advisor, mechanics, car wash and cashier work well together. I am very satisfied.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/27/2019 01:25 PM


 We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SC
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Sevont'e C.
St. Augustine, FL
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best all around
When it comes to getting you’re car service Hyundai waste no time providing excellent service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/27/2019 06:09 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MC
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Michael C.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
MIke
Always do great work. A little slow on the timeliness this visit.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/25/2019 05:52 AM


 We thank you for sharing your service experience with us and our sincere apologies for the extra amount of time needed to complete your services.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
CK
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Carol K.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Stand by your product!!!
FIX THE PROBLEM
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/25/2019 05:21 AM

I am  sorry for the inconvenience this issue has caused 
you. 
Tunde will be in touch with you



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/25/2019 06:03 AM

 Thank you for taking the time to speak with Tunde. Again, our sincere apologies for not being able to correct the design characteristic of the wiper blades. We have escalated this to our Hyundai Representative to make sure Hyundai is aware of your concerns. This survey is for how well Tunde tried to provide you with a 5 star experience and if she did everything she could do to assist you. Once again our apologies for not being able to correct this and if a repair is made available it will be our pleasure to complete it for you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
LL
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Lucy L.
Saint Augustine, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Trundy is awesome! Best service dept we have ever worked with.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/15/2019 12:15 PM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
RE
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Rebecca E.
St. Augustine, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I was very happy with the service I received .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2019 01:01 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
PG
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Patricia G.
Saint Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding!
We have two Hyundai vehicles and found Hyundai of St Augustine when we moved here 9 months ago. From Day one, adviser Tunde was amazing....Friendly, efficient, professional and knowledgeable. Why would we go anywhere else?
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2019 12:59 PM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. Welcome to St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Service Reps.
AS always, a great place to take your car for service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/12/2019 06:01 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
JW
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Jeffrey W.
Alachua, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A dealership that aims to please
super attentive service people, competent & thorough, and strive to please the customer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/07/2019 06:04 AM


 We greatly appreciate you taking the time to share your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
CM
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Charles M.
Palm Coast, FL
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently excellant service.
As I said in the title their service department is consistently excellent overall, and this last visit was no exception.

My service advisor recommended the mileage based complete fuel system cleaning, and to be honest I had my reservations about this service being worth it but it wasn't that expensive so I decided to go with the recommendation. Well as it turned out it was well worth it. There was a clear improvement in gas mileage, but even more impressive was the improved responsiveness of the vehicle, glad I did it.

I needed an oil change and a minor repair and got the complimentary wash & vacuum also. The car was ready to go well before the time I was quoted for the work to be completed.

Excellent job!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/05/2019 12:13 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SM
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Sheila M.
Jacksonville, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always a good experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/05/2019 05:32 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
AH
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Alan H.
Palm Coast, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Staff very professional, efficient and friendly. Many thanks
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/04/2019 07:15 AM


 Thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
ES
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Eleanor S.
St. Augustine, FL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
my service
THIS DEALERSHIP IS SO FRIENDLY, POLITE AND HELPFUL. I DEFINATELY WILL BE COMING BACK AGAIN AND AGAIN FOR ALL MY CAR NEEDS. THANK YOU HYUNDAI OF ST. AUGUSTINE, FL.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/27/2019 05:43 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
RA
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Robert A.
St. Augustine, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 Stars
Joe King and his team are awesome!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/25/2019 02:51 PM


 Thank you for taking the time to share your experience with us and hope you had a wonderful vacation.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
CF
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Clyde F.
Jacksonville, FL
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, efficient service!
The staff is friendly and knowledgeable. We always have a good experience here.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/25/2019 05:30 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RM
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Raymond M.
Jacksonville Beach, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Best Hyundai Service in St Augustine
This place cannot be beat for friendly, courteous and knowledgeable attendants. They do the job right the first time, and that is what keeps me coming back
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/19/2019 02:44 PM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
RT
gravatar
Richard T.
St. Augustine, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Experience
My most recent visit was due to a dead battery. The Service Advisor was attentive and got me back on the road fast.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/19/2019 02:43 PM


 We thank you for sharing your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
SC
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Sheila C.
Ponte Vedra Beach, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Taking good care of my car
Just want bring kudos to Tunde, the service advisor that took care of me. Unfortunately they did not resolve my car problem on my first visit but the care and attention of Tunde made all the difference and made me go back there for a second visit when everything was taking care!! Having people like Tunde really brings this dealership to a higher level!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/18/2019 05:46 AM


 We appreciate you taking the time to share your service experience with us and we agree, Tunde is a very valuable member of our service team. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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