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TUNDE O'CONNOR

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

Reviews of TUNDE O'CONNOR

CS
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Claudia S.
Ponte Vedra Beach, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service with a Smile
I greatly appreciated my service advisor, Tunde O'Connor, had a loaner ready for me when I arrived and left my 2013 Hyundai Santa Fe Sport for it's 60,000 mile service. She went over my previous records and didn't have anything extra done that was previously done. I was able to run my Christmas errands and my vehicle was ready for pickup that afternoon.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/31/2018 06:21 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
RH
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Richard H.
Palm Coast, FL
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Schedule service
Friendly and courteous staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/24/2018 05:27 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
FIRST CLASS SERVICE
SERVICE STAFF IS GREAT.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/24/2018 05:26 AM


 Thank you for sharing your kind words with us and the 5 star rating. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
FM
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Frank M.
Palm Coast, FL
2017 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Worst service ever
No communication AT ALL by their service department. Waited over an hour before I could find someone who could tell me where my car was. Beware of this dealership.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/21/2018 03:03 PM


 Thank you for bringing this to our attention. Our sincere apologies for the non communication. We will make sure to take address our check in process as this is very uncharacteristic. Tunde will be following up with you. 


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th straight quarter.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/24/2018 05:23 AM


 Thank you for speaking with us and helping us better our processes. Happy Holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
PS
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Patrick S.
Jacksonville, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The service advisor was great.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/20/2018 11:34 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Verified Customer
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Customer service is excellent.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/20/2018 05:27 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
CM
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Constance M.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service manager
Wow, I cannot say enough great things about the service manager Roger at Hyundai in St. Augustine. He always goes above and beyond to ensure customers receive five-star treatment, and he always takes his calls, which is important when you need to talk to someone in-the-know about your car and maintenance or any unusual problems it is having. Roger epitomizes professionalism and diplomacy in the workplace. He will be the reason customers buy Hyundai a second time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/18/2018 11:45 AM


 We appreciate you taking the time to share your kind words with us. Roger is a valuable member of our service team and always goes above and beyond.
Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Green Cove Springs, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Waiting area is clean, well-lit, refreshments provided, staff friendly and most important, the Service Department personnel seem quite competent and just as important to me, a well-washed sparkling car to drive away. Thanks Hyundai of St. Augustine!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/17/2018 06:42 AM


 We appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. 
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
LC
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Lewis C.
Palm Coast, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best over all dealer in the area
I've been with hyundai St Augustine for 10 yrs. Never had a bad experience. Will continue with that experience in mind.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/14/2018 12:29 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
FB
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Frank B.
Saint Augustine, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Being able to get car serviced in a timely manner with courtesy.
My representative is the best I ever had. She performs at 110% everytime I come to get my car worked on and not just normal maintenance. I have had several serious problems that had been taken care very well and expeditiously. I wouldn't want to go anywhere else for work on my car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/13/2018 03:08 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KS
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Kaye S.
Orange Park, FL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No pressure sales or service
I have been dealing with this dealership since I bought my first Hyundai Santa Fe Sport in 2013, and I have always had excellent service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/13/2018 06:38 AM


 We sincerely appreciate you taking the time to share your service experience and kind words with us.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
DT
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Diana T.
Palm Coast, FL
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The best
Love the service I get from your service department. Everyone is great.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/11/2018 06:07 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
 
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
CR
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Calbert R.
Green Cove Springs, FL
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Appoint easy to make, they tooik me in and co mpleted the job in the time frame they said.
The people there were very helpful, and courteious
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/07/2018 01:23 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
JN
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Jan N.
St. Augustine, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Attentive service
Cheryl is great.never pushy and she is well organized. Customer wait time is about right
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/06/2018 05:46 AM


 We appreciate you taking the time to share your service experience with us and we agree, Cheryl is Great.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MM
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Marion M.
Palm Coast, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service people very attentive & helpful .
Waiting rooms much be to desired but I go there because of services .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/04/2018 11:35 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
GB
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Glenn B.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Job!
Great job done and and service above and what you get anywhere else.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/03/2018 06:20 AM


 Thank you for sharing your service experience with us and the 5 star rating. It is always a pleasure visiting with you.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
GR
gravatar
Gilles R.
Jacksonville, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/03/2018 06:17 AM


 Thank you for taking the time to share your kind words with us and the star rating.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2015 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ok service
Took car in for oil change. Told I needed a new battery, wipers, ect. I went ahead with those items. I was told I needed an emissions service. I said no at this time. However, when sitting at a light, I noticed the idling was not right. I called Hyundai, had to return for service. A loaner car was offered. Nothing was found to be wrong with the idle, however, they once again said car should have an emissions service. I said go ahead. Car running well now.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/03/2018 06:16 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
PJ
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Peter J.
Palm Coast, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service❗️
Profession, thorough, friendly & got the job done!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/27/2018 11:45 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SS
gravatar
Salvatore S.
Elkton, FL
2017 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not Happy
No communication
Sal s
Not Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/26/2018 02:45 PM

Hello

I am sorry for the inconvenience i will be having your Service Advisor
look into the issue and contact you about this matter.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/28/2018 12:20 PM


 Thank you for taking the time to speak with Tunde today and again our sincere apologies for the misunderstanding.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
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