TO

TUNDE O'CONNOR

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

EB
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Ellen B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service team, resonable prices. clean and sanitary
always feel like I got top-notch service in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/15/2020 07:05 AM

 Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

VC
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Victoria C.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Dept
They are always Accommodating and professional and flexible and then make it easy for me at the best part.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/13/2020 05:36 AM

 Thank you so much for taking the time to share your service experience and kind words with us. Our service team is  committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Elkton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
none
none
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/13/2020 05:35 AM

 We greatly appreciate you taking the time to share your experience with us and the 5 star rating. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai
Appreciate the services. Feels a bit pushy, at times, to have “additional “ services, that I did not bring my car in for, done.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/08/2020 07:57 AM

 Thank you for taking the time to share your service experience with us and your feedback. We are committed to keeping you safe and letting you know what your vehicle is needing to do so. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JV
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Joana V.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Very courteous staff.
Very friendly and courteous staff. Brought the car in for regular maintenance and I was out within an hour. They explained everything that was done 8n detail.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/06/2020 06:12 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Three thumbs up
Personal attention, friendly attitude, and professional service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2020 05:54 AM

 We appreciate you taking the time to share your service experience with us and your kind words . We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JN
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Joan N.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tires
Great job travis and Tunde taking care of my car
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/29/2020 11:44 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Travis and Tunde are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JR
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James R.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Excellent Service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/29/2020 05:29 AM

 We appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PG
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Patricia G.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome!
Love, love, love this dealership! The service department is amazing...especially Tunde!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/23/2020 02:27 PM

 We greatly appreciate you taking the time to share your service experiences and kind words with us. Tunde enjoys hearing how she is doing. Our service team is committed to keeping you safe and exceeding your experience. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Having been a customer since it was the Honda dealership, I value Cheryl Buck's honest, courteous and professional behavior.
The courtesy car wash was not what I was use to. Inside was barely touched.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/16/2020 05:37 AM

 We thank you for sharing your service experience with us. We will bring the complimentary service wash to our detail managers attention. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CK
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Cinthia K.
Hastings, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Everything was taken care of just like it should be! Thank You!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/12/2020 07:45 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PH
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Peter H.
Green Cove Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GOOD WORK
Good service in a welcoming & friendly atmosphere. Thank you!
Peter H
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/12/2020 06:04 AM

 Thank you for taking the time to share your service experiences and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AW
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Aileen W.
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great dealership
Really like St Augustine Hyundai. Been with them since 2005; always fair, honest and competent.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/10/2020 11:40 AM

 Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CK
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Christine K.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai St. Augustine
The service is good, but this last service the internet and phones went down for over 2 hours. It's impossible to get through because you don't use cell phones. My car was done, but I had to wait those 2 hours because I couldn't get through to verify my car was ready.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/10/2020 08:37 AM

 We thank you for sharing your service experience with us. Our sincere apologies for Internet and phones going down as this was an uncontrollable outage. Our service team is committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The friendly people and service
The friendly people and service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/04/2020 05:37 AM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CS
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Christian S.
Ponte Vedra, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great visit as usual
Had four tires put on my vehicle And an alignment. All was communicated in advance and the service advisor, Roger, was very thorough.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/03/2020 02:31 PM

We sincerely appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GK
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Gary K.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always great service. Great people especially Joe King and his assistant and all the people of the service department
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/03/2020 06:33 AM

 We sincerely appreciate you taking the time to share your service experiences and kind words with us. It is always a pleasure to chat with you. We are blessed to have such wonderful guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and great people.
Great service and great people.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/03/2020 06:20 AM

 Thank you for taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

ER
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Ernest R.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Home of Courtesy First
The service team staff is unequal to any I've encountered in over fifty years. "Hurrah"!!!?
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/03/2020 06:19 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Care with a smile!
Always great care received here and it's a pleasure to have our vehicle taken care of here at the dealership!! We will continue buying our vehicles here and getting them serviced here as well!! Thank you to all the hard working people here!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/03/2020 06:16 AM

 Thank you very much for taking the time to share your experiences with us at Hyundai of St Augustine. Our team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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