TO

TUNDE O'CONNOR

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

DK
gravatar
David K.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Could not be any better!!!!!
All the workers there are top notch....i.e. courteous, professional, well mannered, helpful, knowledgeable and eagerly wanting to service the vehicle.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/05/2018 06:10 AM


 Thank you for taking the time to share your service experiences with us and congratulations on your new Genesis.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JF
gravatar
Jack F.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service with no wait thanks to your Valet Service and the most cost effective car wash in Sr. Augustine.
Good results every time for four years and counting.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/02/2018 02:47 PM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

PG
gravatar
Patrick G.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
BEST SERVICE AROUND
GREAT JOB TEAM HYUNDAI
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 10/31/2018 04:19 AM

Thank you for sharing your service experience with us 
and for the 5 star rating.
Employees worked with

MW
gravatar
Michael W.
Palm Coast, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Your Service from Dunte
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/24/2018 12:43 PM


 Thank you for sharing your service experience with us and the 5 star rating. Tunde appreciates the compliments.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CS
gravatar
Carol S.
Hastings, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
They make you feel welcome and greet you with a smile.
Like always I have great service Jaynee always helps you out and takes wonderful care of you.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/24/2018 05:50 AM


 Thank you for taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SH
gravatar
Steven H.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast Service!
I had kind of a complex problem and the mechanics got to the bottom of it in no time! I did not have to leave my car overnight!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/23/2018 12:03 PM


 We thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JS
gravatar
James S.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yes it can
Great people and excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/23/2018 07:54 AM


We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
good service and fast.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/22/2018 10:18 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RB
gravatar
Robert B.
Atlantic Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Professional
My complements to the Service Dept. From start to finish - professional, attentive, caring plus cookies, etc.

Only reason for not returning for Service is the Distance we have to travel.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/19/2018 11:35 AM


 Thank you for sharing your kind words with us and if you ever need us, we will be here for you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BK
gravatar
Brian K.
St. Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular servicing
They are always friendly and efficient.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/16/2018 12:51 PM


 Thank you for sharing your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

IA
gravatar
Imelda A.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly service
You can tell everyone really tries their best and makes sure you feel #1.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/16/2018 12:51 PM


 Thank you for sharing your service experience with us and our guests are #1.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JG
gravatar
James G.
Ponte Vedra, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Customer Service
The Service staff are the most considerate and helpful folks.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/15/2018 05:46 AM


 Thank you for sharing your service experience with us and the 5 star rating. Our service team enjoys your kind words.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

TJ
gravatar
Thomas J.
Satsuma, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service was good as usual
I hate it when a free service ends up costing me 150 bucks. But I trust the service people, but makes me wonder if they checked the car good before delivery.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/15/2018 05:40 AM

 
 Thank you for taking the time to share your service experience with us and we always provide a 29 multi-point inspection at no charge.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very satisfied service customer
Easy to schedule a service appointment using online. Service Advisor Tunde does a great job explaining what is completed and what may need future service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/09/2018 06:13 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

FB
gravatar
Frank B.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Being able to get car serviced in a timely manner with courtesy.
Thanks for the timely manner in which this was handled and the professiionalism. Frank Bozzarelli
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/08/2018 06:00 AM

 
 Thank you for sharing your kind words with us and your long time continued loyalty to Hyundai of St Augustine.




Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RT
gravatar
Richard T.
St. Augustine, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Experience
I'm never disappointed. Service is excellent and the staff friendly and courteous.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/05/2018 01:07 PM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Our Service team enjoys reading your kind words.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JK
gravatar
Joan K.
Elkton, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome
They always treat you like a valued customer and go the extra mile.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/03/2018 05:24 AM


 Thank you for taking the time to share your kind words with us. Please let us know how we can earn a 5 star rating on your next visit.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MH
gravatar
Marcus H.
Saint Johns, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Solid Maintenance Dept.
Solid Maintenance department that handled my service with professionalism and courteous interactions. I can feel they take pride in their work and value the customer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2018 05:44 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is so nice and professional
Fantastic dealership, especially Alan!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2018 06:01 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Consistently excellent as always!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2018 06:00 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.