TO

TUNDE O'CONNOR

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

SH
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
the service was good
they did a very good timely service it is to bad it is such a ride to get there.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/01/2017 06:00 AM


 We greatly appreciate you taking the time to share your kind words with us.

It's official! 6 times in a row!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice people
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/27/2017 02:48 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SB
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Steve B.
Green Cove Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Timely, professional, pleasant experience
Great customer service. Great job from all aspects
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/26/2017 09:10 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Happy Holidays from all of us!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

HM
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Heinz M.
Ponte Vedra, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly
Service is always great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/24/2017 03:20 PM


 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

PL
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Paula L.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very freindly
Great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/24/2017 07:09 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MS
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Mark S.
Orange Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Everthing was great.
Everything was great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/22/2017 01:12 PM


 We thank you for sharing your service experience with us and Happy Thanksgiving from all of us at Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Atlantic Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty, service, friendliness
Wasn’t serviced on the 15th, but the 8th. Love the nitrogen in the tires, feels like I am floating/rolling on clouds
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/22/2017 06:19 AM

Thank you for sharing your service experience with us. We agree not only does Nitrogen help increase your fuel mileage and wear on your tires, it helps the ride.

We are Thankful to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great job
they took their time to check if everything is ok with my car, the timing and their effort to make my car safe
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/22/2017 06:15 AM


We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 We are to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change
Service done quickly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 06:05 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. 

 Happy Thanksgiving to you from all of us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Ok
Ok
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 06:35 AM

Thank you for sharing your service experience. Tunde, your service consultant will be following up with you to see where we failed. 
 
 Happy Thanksgiving from all of us here at Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JC
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Jack
Customer oriented.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 06:09 AM

Hello Jack,

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 Happy Thanksgiving from our Service Team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

TC
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Toby C.
Palatka, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good
Yes great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/16/2017 01:23 PM


 Thank you for sharing your service experience with us. Please let us know how we can earn that 5 star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JS
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James S.
Athens, GA
2015 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service as always!
I had the service done in St Augustine because your service dept is much better than the service dept at the dealership in Athens, GA where I live. I wish you could make the Athens service work as efficiently as the one in St Augustine!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/15/2017 07:54 AM


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. Our service team enjoys reading how we are doing.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GM
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service in a timely manner.
I not only had my car serviced bit I traded it in for a new one....Shawn is a great salesman and person...thank you
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2017 12:46 PM


 We thank you for sharing your service and sales experiences with us and your continued loyalty to Hyundai of St. Augustine.
Congratulations on your new vehicle.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

ER
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Elizabeth R.
St. Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The woman that waited on me.
The woman that helped went above and beyond to do whatever she could for me. She really helped me and was very nice person. Roger has helped me with making an appointment.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/13/2017 01:00 PM


 Thank you for taking the time to share your service experience with us. Please let us know on your next visit how to earn that 5th star.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RD
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Ralph D.
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
People make the service positive. All of your advisors are top notch.
Found out I required a battery. While I have not advanced as fast as battery prices, the service advisor was very informative and I left happy. Checking the prices around on batteries, all was realistic. They also threw in the oil change which again shows this Hyundai dealership is second to none.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2017 12:12 PM


 We greatly appreciate you taking the time to share your service experiences with us and your long time continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/08/2017 06:26 AM


 We greatly appreciate you sharing your 5 star rating with us and your kind words.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
It is effiient, comfortable, technicians very polite & patient.
It is a greaat dealership, a fantastic product & great service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/08/2017 06:22 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

KA
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Kathleen A.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service at Hyundai of St. Augustine
Great service with explanations of everything they did. Recommend highly!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/07/2017 11:36 AM


 We greatly appreciate reading your kind words and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

ST
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Stephen T.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/07/2017 05:34 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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