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TUNDE O'CONNOR

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

Reviews of TUNDE O'CONNOR

MB
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Michael B.
St. Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
E gine troubles
My Elantra all of sudden started to shudder and had a loss of power. Brought it in and was quickly diagnosed as a coil failure. Coil replaced and emission system checked. Car runs as good as new. Excellent service as slways
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/18/2020 09:52 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
DM
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Diane M.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Care
Great service, a really nice dealership
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 03/17/2020 05:37 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Palm Coast, FL
2011 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Love Tunde
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 03/16/2020 05:58 AM

We appreciate you taking the time to share your kind words regarding your service experience with us. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People" 
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
CM
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Colleen M.
Palm Coast, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service advisor makes all the difference
Have been servicing this Elantra at the dealership since I purchased the car in July 2018. I had my first Elantra also serviced at the dealership. My experience with Tunde O'Connor was the very best service I have ever received, from any service advisor. She was thorough; reviewed the service history of the vehicle. She informed me of the time remaining on warranty; something I was not accurately aware of. She listened carefully to my concern and relayed it clearly to the mechanic. Tunde continued to update me as to the progress of the servicing while I was waiting . The service inspection was thoroughly reviewed and explained. The customer's understanding of and satisfaction with the service was her focus. Her kind manner and friendly personality are truly appreciated. St Augustine Hyundai is fortunate to have her.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2020 11:51 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
BH
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Barbara H.
Saint Augustine, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai experience is always top notch!
The staff does a great job to provide excellent customer service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2020 05:51 AM

 We thank you for taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
PH
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Peter H.
Green Cove Springs, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of STA
Great place to buy excellent cars, we have two of them, a Hyundai and a Genesis. Very please with both of them. Great cars, great service, good people to work with.
Double-customer.
Peter H.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/11/2020 05:51 AM

 We appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai & Genesis of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
GM
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Gina M.
Palm Coast, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty
That were fantastic! Took me in with out an appointment! Fixed my dead battery! They were great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/10/2020 11:48 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
My appointment was for a regular service. Everyone was efficient and friendly as usual. Thanks again!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2020 06:46 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is dedicated to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
GB
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Guy B.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Tunde our service rep goes above and beyond to give my wife and I the best possible experience when we come in. She is awesome!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2020 06:40 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words for Tunde. Our service team is dedicated to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
BG
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Barbara G.
Fernandina Beach, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Attuned O Connor was extremely nice and did everything she could to make the process go smooth and expedient .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/05/2020 01:29 PM

 Thank you for sharing your service experience with us and your kind words. Our service team appreciates reading the positive feedback and is dedicated to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
DF
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Donald F.
Palm Coast, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional and friendly
constantly kept informed and the work actually was finished earlier than originally stated.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2020 11:46 AM

 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
WR
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William R.
Palm Coast, FL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy Customer
I am a relatively new customer by virtue of having moved to Florida from a Maryland a few months ago. We are a Hyundai family in that I drive a 2014 Elantra GT and my spouse drives a 2017 Santa Fe Sport. In each of my several visits to this dealership with one car or the other, I have been impressed with their overall customer service, friendliness of all employees, professionalism of the service advisors, and attention to detail by the mechanics. I never thought I would almost look forward to my next visit for service on one of our cars.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/25/2020 01:19 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
RO
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Randall O.
Saint Augustine, FL
2014 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
verified customerVerified Customer
Category: Service
Good customer satisfaction
We had a few issues from my last visit ...

Good concern has corrected the issue
Recommended
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
JF
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Joseph F.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service, Friendly service
Great Service
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/18/2020 05:52 AM

 Thank you for taking the time to share your service experience with us and kind words. We sincerely appreciate your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
RD
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Robert D.
East Hanover, NJ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service Professionals
The service staff is the best I’ve ever encountered. Far from home i has a problem and brought to the St. Augustine Hyundai dealership. The service agent was extremely helpful and after a short while brought me into the shop to show me what had happened. The mechanic had already patched the problem. When i asked if the party could be replaced, they made an appointment for me so they could order the part. When i returned, days later, the service rep remembered me and my problem and took my car in at the scheduled time. The problem was fixed quickly and the bill was surprisingly reasonable. I wish i lived close enough to use this service center for all of my servicing.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/18/2020 05:50 AM

 We appreciate you taking the time to share your service experience and kind words with us. We believe all of our guests' from near and far should be treated like family. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
WM
gravatar
Warren M.
Glen Burnie, MD
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service
Cane several hours before my appointment and as given excellent service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/17/2020 01:05 PM

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
RO
gravatar
Randall O.
Saint Augustine, FL
2014 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
verified customerVerified Customer
Category: Service
Good customer satisfaction
We had a few issues from my last visit ...

Good concern has corrected the issue
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/14/2020
Service Type: Maintenance
Category: Service
No report
No report
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/14/2020 12:23 PM

 Thank you for taking the time to share your service experience with us and your feedback. Our apologies for any miscommunication as it is never our intention. Our company values are to be upfront and transparent. We will be addressing the concerns regarding the complimentary service wash with our detail manager. Tunde will be following up with you shortly. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/25/2020 06:58 AM

 We sincerely appreciate you taking the time to speak with Tunde today. While we are not perfect, we always do our best to make sure we not only understand our weaknesses but how to correct them. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
JM
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James M.
Welaka, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/14/2020 08:33 AM

We appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
MP
gravatar
Michael P.
Palm Coast, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service department. Tunde and Roger and the best attentive employee's posssible.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/10/2020 08:52 AM

 Thank you for sharing your kind words with us. Tunde and Roger are dedicated to exceeding your expectations and enjoy reading your comments.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
WB
gravatar
Will B.
Saint Augustine, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding !!!
Hyundai of ST Augustine is a class act from the owner to the lot porter... Service Outstanding !!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/10/2020 08:49 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
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