TO

TUNDE O'CONNOR

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

AK
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Anne K.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service
I'm always able to stop in and ask them to look at something, and they are happy to oblige. I especially appreciate being told the results of the oil change/inspection...it's very thorough; from the tire status to the cabin filter recommendations!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2019 06:18 AM

Thank you for taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CF
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Coronet F.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service, welcoming atmosphere!
Always pleasant and friendly upon arrival and departure.
Quick and thorough service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2019 06:17 AM


 We greatly appreciate you taking the time to share your service experience and kind words with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LS
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Lawrence S.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's the Employee's that make this Place Great.
Service was quick with a smile.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2019 06:15 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PW
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Pamela W.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Tunde was great!
Tunde took excellent care of me! Because we were leaving to go out of town, she overnighted a part and had my vehicle ready as promised! Thank you, Tunde!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2019 07:01 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. Tunde is always smiling and always going the extra mile to exceed your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Hastings, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Too long to wait for a routine oil change.
11:20 oil change appointment scheduled but I did not leave till 1:30, that was after I got up and complained. There was no extra service done on my care. I feel I was forgotten about. They did apologize and did not charge me for the service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2019 06:59 AM


 We appreciate you taking the time to share your service experience with us and apologize for the uncharacteristic amount of time needed to complete your service. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CM
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Carol M.
Saint Johns, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
staff is friendly service is quick
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/20/2019 01:32 PM


 We greatly appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St. Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DK
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Donna K.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very friendly and efficient
The service is efficient and all the people are friendly and helpful.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/19/2019 05:12 AM

Thank you for sharing your service experience with us and the 
5 star rating.
We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center
Employees worked with

AH
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Alan H.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
Everyone you come in contact with is professional and efficient
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/16/2019 06:58 AM

Thank you for sharing your service experience with us and 
for the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center 
Employees worked with

Verified Customer
Green Cove Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Love the people and service at my favorite Hyundai dealership!
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/15/2019 06:02 AM

Thank you for sharing your service experience with us and
for the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center.
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Perfect service call!
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/14/2019 05:03 AM

Thank you for sharing your service experience with us and for 
the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping making us the
#1 Hyundai Customer Satisfaction Service Center.
Employees worked with

Verified Customer
Ormond Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Very courteous people. Do not pressure to sell you other service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/08/2019 11:55 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

LA
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Leslie A.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficient staff
Always a pleasure to deal with Hyundai of St Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/08/2019 11:41 AM


Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

KM
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Kay M.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
K
The quickness you are able to get your car in to be serviced as well as the kindness of the service team.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/06/2019 11:51 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DK
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Dennis K.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reputable, Quality, Friendly Service
Reputable, quality service from ALL of the service associates; especially from one of the Service Managers--Tunde O"Conner
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/06/2019 09:53 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued long time loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GA
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George A.
Bunnell, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Serv
nice and clean good serv. Plus our serv. Rep is the best
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/06/2019 08:46 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RK
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Robert K.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and Sales are excellent
My wife and I are in our fourth Hyundai over the past 10 years. We have owned one Tiburon, and then three Santa Fe's during this time-frame. We have watched the models as they have changed each year and found our Hyundai's to be safe and reliable with no major problems during this time period.

Our sales experiences have always been great as we worked with Randy Selph on the purchase of each vehicle.

Our service appointments have always been handled professionally and in a timely manner.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2019 12:04 PM


 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

TS
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Todd S.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
As always, received prompt, courteous service. The service personnel are always top notch
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2019 07:35 AM


 Thank you so much for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

TR
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Terry R.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
GreaT staff
Repair completed in 1/2 the time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/29/2019 10:24 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JU
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Joseph U.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personal attention
Kept abreast of each stage of service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/29/2019 06:17 AM

We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always on time with my car
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/29/2019 06:14 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
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