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SureCritic / Hyundai Dealer / St. Charles Hyundai / TYLER RODRIGUEZ
TR

TYLER RODRIGUEZ

Service Advisor
St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(401 reviews)
78

Reviews of TYLER RODRIGUEZ

KR
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Kathreen R.
Saint Charles, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department
I came in for an oil change. The service and the people in the service department are great. Car was in and out in no time and it was even washed and vaccuumed.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/06/2020 05:09 AM

Thank you for the great five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JH
JARED HENNING
FP
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Fred P.
O Fallon, MO
2011 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Battery Charged!
Checked out warning, “battery discharge..”. The Service Team did not find any problems with Battery.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/06/2020 05:09 AM

Thank you for the survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
KD
KYLE E DAVIS
MT
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Mitchell T.
Wentzville, MO
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Errty
None
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/06/2020 05:09 AM

Thanks for the survey we hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
FE
FRANK ELLIS
CH
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Christina H.
Saint Charles, MO
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The workers are so nice
The workers are so nice
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/02/2020 09:03 AM

Thank you for the great survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Wentzville, MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very quick service
Everyone was very polite and professional and the service was quick
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/31/2020 11:13 AM

Thank you for the great five star survey! We hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BO
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Brian O.
O Fallon, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Service
Tyler and Brad were awesome. Got discounts for me on the service without even asking.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/30/2020 08:06 AM

Thank you for the great survey! We hope to see you soon for you next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
MM
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Makayla M.
Saint Charles, MO
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
So happy with how fast my car got worked on and back to me! Tyler was great with helping me get in with my tight schedule, and I’m very thankful for the team that worked on my car!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/30/2020 07:36 AM

Thanks for the great five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JH
JARED HENNING
DB
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Dennis B.
Saint Louis, MO
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Nathan
Nathan Nazari is always a big help if I need something done and or information about my car.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/19/2020 04:58 AM

Thank you for the great five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DP
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Dennis P.
Chesterfield, MO
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was done on time like they said it would be.
Always good service
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/18/2020 08:35 AM

Thank you for the five star survey! We hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
KG
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Kimberly G.
Lake Saint Louis, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service 3/10/2020
I had maintenance work done on my car 3/10/2020. Tyler assisted me with this and was very professional, helpful and worked with my timeframe. He has always been very helpful.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/17/2020 09:56 AM

Thank you for the great five star! Hope to see you soon for your next service!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JH
JORDAN E HARTMAN
CH
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Chauncy H.
St. Louis, MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always will come back here
I love coming to this Hyundai dealer! Bought my second and third car from them! Great customer service. Treat you like family!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/12/2020 04:42 AM

Thank you for the great five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DR
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Dronda R.
O'Fallon, MO
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
One thing I wish would not have happened is that my headlights were turned off from auto which it came in at. Surprised me in the dark the next morning.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/09/2020 01:16 PM

Thank you for the survey. We appreciate your business with us here at St. Charles Hyundai.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JC
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Jeffrey C.
Saint Charles, MO
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome
Always top notch service. Fast, friendly and reliable
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/09/2020 05:00 AM

Thanks for the great five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
O Fallon, MO
2016 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service was good
I am not sure I really need the brake fluid changed at this service. I think thy are always pushing to have more done. And I don’t have anyone to help me make decisions. I went in for oil change and tires rotated and ended up spending over $200. They say well you need this and you should probably have this done. I just wish I ciuld trust them more
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/05/2020 05:15 AM

We appreciate the survey and hope to make your next service with us an even better one. Thank you!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
TL
TRAVIS J LONG
GL
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Gary L.
Chesterfield, MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place
Quick and efficient
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/02/2020 11:04 AM

Thanks for the five star survey on your recent service with us, hope to see you soon!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
CJ
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Christine J.
O Fallon, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change At St. Charles Hyundai
They got our car in quickly without an appointment and provided great service.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/26/2020 12:43 PM

Thank you for the five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
FG
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Figerald G.
Saint Charles, MO
2019 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
verified customerVerified Customer
Category: Service
Excellent customer service
Excellent customer service. Tyler was very courteous and explained me the service to be performed.

Now, the maintenance package I owed limit customer to 2 visits a year and does not include tire rotation which is common for a oil change service in all places besides this one.
Recommended
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
FG
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Figerald G.
Saint Charles, MO
2019 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
verified customerVerified Customer
Category: Service
Excellent customer service
Excellent customer service. Tyler was very courteous and explained me the service to be performed.

Now, the maintenance package I owed limit customer to 2 visits a year and does not include tire rotation which is common for a oil change service in all places besides this one.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2020
Service Type: Maintenance
Category: Service
Maintenance package is garbage
Maintenance package limit customer to 2 visits a year and does not include tire rotation which is common for a oil change service in all places besides this one.
Not Recommended
DAVID B. from St. Charles Hyundai responded on 02/21/2020 11:35 AM

Thank you for your conversation today.

Tyler Rodriguez

DAVID B. from St. Charles Hyundai responded on 02/21/2020 12:20 PM

thank you for your time today

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
KT
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Kelly T.
Winfield, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful
The last visit was very good
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/17/2020 12:00 PM

Thank you for the great survey! We hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DAN HANSEN
AV
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Amanda V.
Foristell, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Service!
Always friendly and quick!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/17/2020 12:00 PM

Thanks for the five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
KD
KYLE E DAVIS
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