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360 Automotive & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(333 Reviews)
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

At 360 Automotive & Repair, we believe in being fair, honest, and reliable. Our commitment to quality auto repair, services, and customer satisfaction is paramount to our continued success. Therefore, our “customer-centric” promise to you is twofold:

First, we evaluate your vehicle thoroughly in response to your request and At 360 Automotive & Repair, we believe in being fair, honest, and reliable. Our commitment to quality auto repair, services, and customer satisfaction is paramount to our continued success. Therefore, our “customer-centric” promise to you is twofold:

First, we evaluate your vehicle thoroughly in response to your request and observations. In other words, we will professionally fix the problems you came to see us about.

Secondly, we will always check your vehicle for overall safety and reliability. This means we will inform you of the potential problems that may occur down the road and what indicators to look out for to prevent a potential break down.

To help create an atmosphere of trust at 360, our auto repair shop has instituted what we call an “open door policy.” ...more

Categories
Auto Repair, Auto Maintenance, Diesel Services
Contact
(509) 572-2769
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
6200 W Clearwater Ave Kennewick, WA 99336
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360 Automotive & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(333 Reviews)
Write a Review
Recent Reviews
Verified Customer
Kennewick, WA
Dodge Journey
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/05/2021
verified customerVerified Customer
Expensive
Just a simple oil change was over $80. The service was fine and it was convenient. Just expensive. I hate to see what they charge for breaks... that’s why I am looking elsewhere.
Recommended
BS
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BARB S.
Kennewick, WA
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
verified customerVerified Customer
The best!
I can't imagine taking my vehicle anywhere else! The fastest, most honest people there. I totally trust them. They always explain what the issue is and what needs to be done. And the prices are very reasonable.
Recommended
LC
LAURIE C.
Richland, WA
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
verified customerVerified Customer
Very honest, very kind, done in just a few hours
They spent a lot of time with me on the phone as I told him what I thought was wrong with my vehicle. I received an estimate before I went in and I was very satisfied with the work they had performed. I will definitely take my vehicle back.
Recommended
CP
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CYNTHIA P.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
verified customerVerified Customer
Quick service
Easy scheduling my oil change. They were able to get me in quickly and it was a smooth process at fair prices. Thank you
Recommended
ES
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EMORY S.
Pasco, WA
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
verified customerVerified Customer
Great service
The lobby and waiting area is clean and inviting. Employees at the front desk are knowledgable and very friendly. We will definitely be back for our repair needs in the future.
Recommended
VA
VERONICA A.
Walla Walla, WA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
verified customerVerified Customer
Attention to Detail
Staff went above and beyond on our first visit to this business. From being courteous to prompt in their shuttle service, we very much appreciated the attention to detail including letting us know what they found as they were servicing our vehicle. We will be back and I would definitely recommend to others.
Recommended
RC
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Robert C.
Kennewick, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
My VW repair
I really appreciate the integrity and and quality of work I get for me and my family at 360. They did an awesome job on my son's VW. They were able to correctly diagnose the problem. The cost of the repair was in line with the estimate. I recommend 360 to all my family and friends
Recommended
Verified Customer
Kennewick, WA
Toyota T100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customerVerified Customer
The people
Excellent service.
Recommended
RC
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ROBERT C.
Kennewick, WA
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
verified customerVerified Customer
Excellent Service - Good People
Serviced my son's cars before he leaves for summer job. 360 did an outstanding job.
Recommended
RC
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ROBERT C.
Kennewick, WA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
verified customerVerified Customer
Excellent Service - Good People
I don't take my cars, trucks and vans to 360. I have NEVER been disappointed with their service.
Recommended
GB
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GARY B.
Richland, WA
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021
verified customerVerified Customer
Excellent Integrity & Reliability
Robert, Michael, Tyler, AJ, Carl and the rest of the 360 Automotive team have always provided top-notch service for me and my family! I’ve taken my vehicles to a variety of shops in the Tri-Cities area, but 360 Automotive is the best!
Recommended
JL
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JOHN L.
Kennewick, WA
Ford Focus
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/01/2021
verified customerVerified Customer
Friendly service, but charged me to much for a diagnosis
I understand stand the cost of labor, but $160 for two test drives the use of a computer to give a code to pinpoint the problem and maybe a brief inspection is too much. Still your better than the dealership who would’ve charged me 300+ for things I may not need.
Recommended
MS
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MELINDA S.
Kennewick, WA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
verified customerVerified Customer
Repair
Very professional. I would recommend them to my friends and family. Which I have.
Recommended
VS
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VINCE S.
West Richland, WA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
verified customerVerified Customer
The Best
This is easily the best place I've ever came across to get your car repaired. They do great work, and they are honest. The two most important things I look for in an auto repair business. They excel in both categories. Give them a try you won't be disappointed.
Recommended
AJ S. from 360 Automotive & Repair responded on 03/29/2021 03:12 PM

Thanks a ton for the review! We appreciate it!

RC
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ROBERT C.
Kennewick, WA
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2021
verified customerVerified Customer
Excellent Service - Good People
I take all my cars to 360. I have no worries about my family's travels because of their honesty and expert service
Recommended
AJ S. from 360 Automotive & Repair responded on 03/29/2021 09:17 AM

Thank you for the positive review Robert!

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