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Absolute Auto Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(880 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Need tires installed? Time for an oil change? Looking for a check engine diagnostic and repair? You've got it at Absolute Auto Service Center. Founded in 2002, we provide the automotive care and repair services you need to maximize car life. Our qualified technicians have the comprehensive knowledge and experience for all aspects of Need tires installed? Time for an oil change? Looking for a check engine diagnostic and repair? You've got it at Absolute Auto Service Center. Founded in 2002, we provide the automotive care and repair services you need to maximize car life. Our qualified technicians have the comprehensive knowledge and experience for all aspects of automotive repair. Best of all, we back work nationwide with the O'Reilly Certified Nationwide Warranty good for 24-months/24,000 miles and 36-months/36,000 miles. ...more

Categories
Auto Repair, Tires, Oil Change
Contact
(330) 487-0337
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
9360 Ravenna Rd Twinsburg, OH 44087-2446
Get Directions
Absolute Auto Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(880 Reviews)
Write a Review
Recent Reviews
RR
RICK R.
Twinsburg, OH
GMC Sierra 1500 Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Rick
excellent service
Bonnie B. from Absolute Auto Service Center responded on 03/28/2025 08:19 AM

Thank you Rick! We appreciate your support and look forward to serving you again in the future!"

TM
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Tina M.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
Very satisfied customer
Always very professional, reasonable prices and very helpful
Bonnie B. from Absolute Auto Service Center responded on 03/21/2025 09:34 AM

Thank You Tina!  your feedback truly means a lot to us, and we look forward to serving you again in the future! 

LM
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Lisa M.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Absolute is the best!
Another oil change for another car done and affordable! Always satisfied with the work done and Absolute charges a fair price for what they do. They always let you know what is coming up that will need to be taken care of and an approximate timeframe so you can plan accordingly! Love this place!
Bonnie B. from Absolute Auto Service Center responded on 03/18/2025 07:31 AM

Thank you so much for your kind words!  We're thrilled to hear that you consistently have a positive experience with us at Absolute.  Transparency and fairness are top priorities, and it's great to know our efforts to keep you informed and prepared are appreciated.  We look forward to continuing to serve you and your cars in the future.  Your support means the world to us!

RR
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ROBERT R.
Bedford, OH
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
100% Satisfied
They are very knowledgeable and do everything they can to accommodate and repair your vehicle . I am very satisfied with the way they have done the work of my truck
Bonnie B. from Absolute Auto Service Center responded on 03/17/2025 09:08 AM

Thank you Robert! We're thrilled to hear that you were satisfied with the care and expertise our team provided.  Your kind words inspire us to keep delivering excellent service. We look forward to helping you again in the future!"

LM
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LISA M.
Twinsburg, OH
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Absolute Auto is awesome!
I am always able to get in to Absolute when anything is going on with my vehicles! They are always accommodating and get the work done affordable. They never do anything that is not immediately required and will let you know what will need to be fixed and how long you have until it will need to be addressed. Have been using them for years for small oil changes up to large brake jobs. They are always fantastic to work with! Love Absolute!!
Bonnie B. from Absolute Auto Service Center responded on 03/17/2025 09:03 AM

Thank you Lisa!  It is because of customers like you that we continue to improve as a business!
Looking forward to working with you again.

DG
Daniel G.
Aurora, OH
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Daniel said he can trust them, they have fair pricing, and his entire family uses them.
Recommended
Bonnie B. from Absolute Auto Service Center responded on 03/17/2025 09:00 AM

Thank you Daniel.  We appreciate you and your family for trusting us with your vehicles.
Our customer satisfaction is top priority!!

EG
Edison G.
Twinsburg, OH
Honda Civic Si
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Edison said needed an oil change, dropped it off at 930, got it back at 330, the price was the same. Other than that, it was great and used them for a long time.
Recommended
Bonnie B. from Absolute Auto Service Center responded on 03/04/2025 11:52 AM

Thank you Edison for your review.  We are happy to hear you are satisfied with our service, and look forward to working with you in the future!

Verified Customer
Aurora, OH
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Done correctly and on time !
The condenser was changed on time and was well done! Team is always good to work with.
Bonnie B. from Absolute Auto Service Center responded on 02/28/2025 10:20 AM

Thank you!  We appreciate your review.  We are happy you are satisfied with the service you recieved.  That is our top priority!

CG
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CLIFF G.
Hudson, OH
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Good work as always.
Good work. Reliable and convenient scheduling.
Bonnie B. from Absolute Auto Service Center responded on 02/25/2025 07:08 AM

Thank you for Cliff.  We appreciate your review.  We hope your insurance company takes care of you, and we look forward to working with you in the future. 

MR
MICHELLE R.
Twinsburg, OH
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Service Review
The customer service was outstanding
Great communication and follow through
I was kept informed on what was happening and what to expect.
Bonnie B. from Absolute Auto Service Center responded on 02/21/2025 09:41 AM

Thank you Michelle.  We were happy to hear you were satisfied with our service.  It's important to keep the customer informed!  We look forward to working with you again.

PH
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PAUL H.
Chagrin Falls, OH
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Rear Brake Job
Had rear brakes and rotors replaced.
Done on time and for a good price. Have used these guys for years and always happy the the results
Bonnie B. from Absolute Auto Service Center responded on 02/21/2025 09:36 AM

Hi Paul.  Thank you for your review and continued support of our shop. We look forward to working with you again in the future.

KA
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KYLE/ TYLER A.
Aurora, OH
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Always a positive experience
I've been going to this place for years because they're reliable, priced well, and inspect other areas of my car so I can plan ahead.
Bonnie B. from Absolute Auto Service Center responded on 02/14/2025 12:42 PM

We are so happy you enjoyed your experience with us!  We appreciate the great review and look forward to working with you again.

CP
Christian P.
Hudson, OH
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Christian said the business is honest and does a good job on his vehicle.
Recommended
Bonnie B. from Absolute Auto Service Center responded on 02/21/2025 09:31 AM

Thank you, Christian.  Our customers satisfaction is our top priority.  We appreciate your continued support and look forward to working with you again.

DM
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DAVE M.
Twinsburg, OH
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
In and Out!
We heard a loud rattling under our car and my husband thought it was that the heat shield came loose. And it did. They took care it very fast and efficiently.
Bonnie B. from Absolute Auto Service Center responded on 02/12/2025 08:34 AM

Thank you!  We are happy you were satisfied with your recent experience with us.  We appreciate the great review and look forward to working with you again.  

NS
Nina S.
Solon, OH
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Nina said she had no issues, the vehicle was fixed and they did it timely.
Recommended
Bonnie B. from Absolute Auto Service Center responded on 02/11/2025 10:06 AM

Thank you Nina, we appreciate the feedback.  Looking forward to serving you again in the future!

Displaying Review 1 - 15 of 880 in total
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