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Alm Hyundai Florence

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(43 Reviews)
67
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Score Details

5 stars
78%
4 stars
8%
3 stars
7%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
19
Total ReScores™
5.0
ReScore™ Average
67
Net Promoter Score ®

Business Details

Categories
Contact
(843) 536-1857
Closed
Business Hours

Business Hours

Mon
9:00 AM - 8:00 PM 7:30 AM - 5:30 PM
Tue
9:00 AM - 8:00 PM 7:30 AM - 5:30 PM
Wed
9:00 AM - 8:00 PM 7:30 AM - 5:30 PM
Thu
9:00 AM - 8:00 PM 7:30 AM - 5:30 PM
Fri
9:00 AM - 8:00 PM 7:30 AM - 5:30 PM
Sat
9:00 AM - 8:00 PM 7:30 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2542 W. Palmetto Street Florence, SC 29501
Get Directions
Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(43 Reviews)
Write a Review
Recent Reviews
CB
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Christopher B.
Southern Pines, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/28/2023
0
Category: Sales
Scammers
Theyr worse than ticket master with hidden fees
NB
gravatar
Nikki B.
Florence, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/27/2023
0
Category: Sales
Deceptive advertising
They tried to add over $5k in fees to the listed price of the vehicle.
JG
gravatar
JULIUS G.
Effingham, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2023
1
Category: Sales
SERVICE IS BELOW STANDARDS/ SALES IS GREAT
I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee if rats had eaten my wires. Before I took the car back a week later for scheduled service I Bore scoped the engine wires, and informed them of that just in case they said the wire's were eaten. I also informed them I don't reside in a garbage dump. Here is what they told me I HAD TOO MANY AFTER MARKET ATTACHEMENTS TO THE CAR. THE CAR HAD A FRONT MOUNTED CAMERA AND A REAR ONE, A RADAR DETECTOR, AND A CB UNDER MY SEAT WHICH WAS NOT PLUGGED IN AT THE TIME. The cb is only on every 90 days for a trip of 675 miles for a trip to Atlanta. The exact words they used is as follows, Battery state of health is at 55% vehicle's start stop function can only work if vehicle battery state of charge is at 70% or better. It continued tech recommends removing some of the Aftermarket accessories Customer has installed as they can greatly decrease Vehicle battery state of charge and state of Health. I did as the suggested and made my trip to Atlanta. But before leaving the Dealership Informed Them I had Bachelor Degree and was a Engineer for HP-PHILLIPS ULTRA/SOUND DIVISION FOR 23 YRS BEFORE RETIRING. I HAVE SIX USB OUTLETS IN MY CAR, AND WHAT ARE THEY THERE FOR. THE CAMERAS ONLY USE A FEW MILIAMPS AS WELL AS THE RADAR DEVICE. They went on to ask how far away my was car parked from my driveway as the key FOB could be too close to the car when Parked. I took a Key FOB protector out of my pocket, and asked what was that you're saying? I asked Why don't you replace the battery the car is still under full warranty with such Low mileage. the're reply the accessories. What are the outlets there for if not to use. Going thru some of the other posts they

know there is a problem. I have made a case with Hyundai Customer support, and the said I had to deal with the Dealership. For what would I go back to them for . Hyundai and the dealership Know there is a problem with the ISG system. I paid for this devise and I want it fixed Not some electronics Garbage thrown my way. I guess next it's on to the BBB bureau, Google for review of dealership, YOU TUBE, and FACEBOOK With such low milage on the car they should be knocking down my door to replace my battery. If anyone has any suggestions on how I can fix this problem or how to proceed pleas email me tks julius.goodman41@gmail.com.



I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee if rats had eaten my wires. Before I took the car back a week later for scheduled service I Bore scoped the engine wires, and informed them of that just in case they said the wire's were eaten. I also informed them I don't reside in a garbage dump. Here is what they told me I HAD TOO MANY AFTER MARKET ATTACHEMENTS TO THE CAR. THE CAR HAD A FRONT MOUNTED CAMERA AND A REAR ONE, A RADAR DETECTOR, AND A CB UNDER MY SEAT WHICH WAS NOT PLUGGED IN AT THE TIME. The cb is only on every 90 days for a trip of 675 miles for a trip to Atlanta. The exact words they used is as follows, Battery state of health is at 55% vehicle's start stop function can only work if vehicle battery state of charge is at 70% or better. It continued tech recommends removing some of the Aftermarket accessories Customer has installed as they can greatly decrease Vehicle battery state of charge and state of Health. I did as the suggested and made my trip to Atlanta. But before leaving the Dealership Informed Them I had Bachelor Degree and was a Engineer for HP-PHILLIPS ULTRA/SOUND DIVISION FOR 23 YRS BEFORE RETIRING. I HAVE SIX USB OUTLETS IN MY CAR, AND WHAT ARE THEY THERE FOR. THE CAMERAS ONLY USE A FEW MILIAMPS AS WELL AS THE RADAR DEVICE. They went on to ask how far away my was car parked from my driveway as the key FOB could be too close to the car when Parked. I took a Key FOB protector out of my pocket, and asked what was that you're saying? I asked Why don't you replace the battery the car is still under full warranty with such Low mileage. the're reply the accessories. What are the outlets there for if not to use. Going thru some of the other posts they

know there is a problem. I have made a case with Hyundai Customer support, and the said I had to deal with the Dealership. For what would I go back to them for . Hyundai and the dealership Know there is a problem with the ISG system. I paid for this devise and I want it fixed Not some electronics Garbage thrown my way. I guess next it's on to the BBB bureau, Google for review of dealership, YOU TUBE, and FACEBOOK With such low milage on the car they should be knocking down my door to replace my battery. If anyone has any suggestions on how I can fix this problem or how to proceed pleas email me tks julius.goodman41@gmail.com.

I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee if rats had eaten my wires. Before I took the car back a week later for scheduled service I Bore scoped the engine wires, and informed them of that just in case they said the wire's were eaten. I also informed them I don't reside in a garbage dump. Here is what they told me I HAD TOO MANY AFTER MARKET ATTACHEMENTS TO THE CAR. THE CAR HAD A FRONT MOUNTED CAMERA AND A REAR ONE, A RADAR DETECTOR, AND A CB UNDER MY SEAT WHICH WAS NOT PLUGGED IN AT THE TIME. The cb is only on every 90 days for a trip of 675 miles for a trip to Atlanta. The exact words they used is as follows, Battery state of health is at 55% vehicle's start stop function can only work if vehicle battery state of charge is at 70% or better. It continued tech recommends removing some of the Aftermarket accessories Customer has installed as they can greatly decrease Vehicle battery state of charge and state of Health. I did as the suggested and made my trip to Atlanta. But before leaving the Dealership Informed Them I had Bachelor Degree and was a Engineer for HP-PHILLIPS ULTRA/SOUND DIVISION FOR 23 YRS BEFORE RETIRING. I HAVE SIX USB OUTLETS IN MY CAR, AND WHAT ARE THEY THERE FOR. THE CAMERAS ONLY USE A FEW MILIAMPS AS WELL AS THE RADAR DEVICE. They went on to ask how far away my was car parked from my driveway as the key FOB could be too close to the car when Parked. I took a Key FOB protector out of my pocket, and asked what was that you're saying? I asked Why don't you replace the battery the car is still under full warranty with such Low mileage. the're reply the accessories. What are the outlets there for if not to use. Going thru some of the other posts they

know there is a problem. I have made a case with Hyundai Customer support, and the said I had to deal with the Dealership. For what would I go back to them for . Hyundai and the dealership Know there is a problem with the ISG system. I paid for this devise and I want it fixed Not some electronics Garbage thrown my way. I guess next it's on to the BBB bureau, Google for review of dealership, YOU TUBE, and FACEBOOK With such low milage on the car they should be knocking down my door to replace my battery. The SERVICE WAY BELOW STANDARDS. SALES GET FIVE STARS AS i GOT ANOTHE NEW CAR IN 2020. I got a 2022 Elantra in June sales is great . service is rated a Zero
JG
gravatar
JULIUS G.
Effingham, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2023
0
Category: Sales
SERVICE IS BELOW STANDARDS/ SALES IS GREAT
I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee if rats had eaten my wires. Before I took the car back a week later for scheduled service I Bore scoped the engine wires, and informed them of that just in case they said the wire's were eaten. I also informed them I don't reside in a garbage dump. Here is what they told me I HAD TOO MANY AFTER MARKET ATTACHEMENTS TO THE CAR. THE CAR HAD A FRONT MOUNTED CAMERA AND A REAR ONE, A RADAR DETECTOR, AND A CB UNDER MY SEAT WHICH WAS NOT PLUGGED IN AT THE TIME. The cb is only on every 90 days for a trip of 675 miles for a trip to Atlanta. The exact words they used is as follows, Battery state of health is at 55% vehicle's start stop function can only work if vehicle battery state of charge is at 70% or better. It continued tech recommends removing some of the Aftermarket accessories Customer has installed as they can greatly decrease Vehicle battery state of charge and state of Health. I did as the suggested and made my trip to Atlanta. But before leaving the Dealership Informed Them I had Bachelor Degree and was a Engineer for HP-PHILLIPS ULTRA/SOUND DIVISION FOR 23 YRS BEFORE RETIRING. I HAVE SIX USB OUTLETS IN MY CAR, AND WHAT ARE THEY THERE FOR. THE CAMERAS ONLY USE A FEW MILIAMPS AS WELL AS THE RADAR DEVICE. They went on to ask how far away my was car parked from my driveway as the key FOB could be too close to the car when Parked. I took a Key FOB protector out of my pocket, and asked what was that you're saying? I asked Why don't you replace the battery the car is still under full warranty with such Low mileage. the're reply the accessories. What are the outlets there for if not to use. Going thru some of the other posts they

know there is a problem. I have made a case with Hyundai Customer support, and the said I had to deal with the Dealership. For what would I go back to them for . Hyundai and the dealership Know there is a problem with the ISG system. I paid for this devise and I want it fixed Not some electronics Garbage thrown my way. I guess next it's on to the BBB bureau, Google for review of dealership, YOU TUBE, and FACEBOOK With such low milage on the car they should be knocking down my door to replace my battery. If anyone has any suggestions on how I can fix this problem or how to proceed pleas email me tks julius.goodman41@gmail.com.



I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee if rats had eaten my wires. Before I took the car back a week later for scheduled service I Bore scoped the engine wires, and informed them of that just in case they said the wire's were eaten. I also informed them I don't reside in a garbage dump. Here is what they told me I HAD TOO MANY AFTER MARKET ATTACHEMENTS TO THE CAR. THE CAR HAD A FRONT MOUNTED CAMERA AND A REAR ONE, A RADAR DETECTOR, AND A CB UNDER MY SEAT WHICH WAS NOT PLUGGED IN AT THE TIME. The cb is only on every 90 days for a trip of 675 miles for a trip to Atlanta. The exact words they used is as follows, Battery state of health is at 55% vehicle's start stop function can only work if vehicle battery state of charge is at 70% or better. It continued tech recommends removing some of the Aftermarket accessories Customer has installed as they can greatly decrease Vehicle battery state of charge and state of Health. I did as the suggested and made my trip to Atlanta. But before leaving the Dealership Informed Them I had Bachelor Degree and was a Engineer for HP-PHILLIPS ULTRA/SOUND DIVISION FOR 23 YRS BEFORE RETIRING. I HAVE SIX USB OUTLETS IN MY CAR, AND WHAT ARE THEY THERE FOR. THE CAMERAS ONLY USE A FEW MILIAMPS AS WELL AS THE RADAR DEVICE. They went on to ask how far away my was car parked from my driveway as the key FOB could be too close to the car when Parked. I took a Key FOB protector out of my pocket, and asked what was that you're saying? I asked Why don't you replace the battery the car is still under full warranty with such Low mileage. the're reply the accessories. What are the outlets there for if not to use. Going thru some of the other posts they

know there is a problem. I have made a case with Hyundai Customer support, and the said I had to deal with the Dealership. For what would I go back to them for . Hyundai and the dealership Know there is a problem with the ISG system. I paid for this devise and I want it fixed Not some electronics Garbage thrown my way. I guess next it's on to the BBB bureau, Google for review of dealership, YOU TUBE, and FACEBOOK With such low milage on the car they should be knocking down my door to replace my battery. If anyone has any suggestions on how I can fix this problem or how to proceed pleas email me tks julius.goodman41@gmail.com.

I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee if rats had eaten my wires. Before I took the car back a week later for scheduled service I Bore scoped the engine wires, and informed them of that just in case they said the wire's were eaten. I also informed them I don't reside in a garbage dump. Here is what they told me I HAD TOO MANY AFTER MARKET ATTACHEMENTS TO THE CAR. THE CAR HAD A FRONT MOUNTED CAMERA AND A REAR ONE, A RADAR DETECTOR, AND A CB UNDER MY SEAT WHICH WAS NOT PLUGGED IN AT THE TIME. The cb is only on every 90 days for a trip of 675 miles for a trip to Atlanta. The exact words they used is as follows, Battery state of health is at 55% vehicle's start stop function can only work if vehicle battery state of charge is at 70% or better. It continued tech recommends removing some of the Aftermarket accessories Customer has installed as they can greatly decrease Vehicle battery state of charge and state of Health. I did as the suggested and made my trip to Atlanta. But before leaving the Dealership Informed Them I had Bachelor Degree and was a Engineer for HP-PHILLIPS ULTRA/SOUND DIVISION FOR 23 YRS BEFORE RETIRING. I HAVE SIX USB OUTLETS IN MY CAR, AND WHAT ARE THEY THERE FOR. THE CAMERAS ONLY USE A FEW MILIAMPS AS WELL AS THE RADAR DEVICE. They went on to ask how far away my was car parked from my driveway as the key FOB could be too close to the car when Parked. I took a Key FOB protector out of my pocket, and asked what was that you're saying? I asked Why don't you replace the battery the car is still under full warranty with such Low mileage. the're reply the accessories. What are the outlets there for if not to use. Going thru some of the other posts they

know there is a problem. I have made a case with Hyundai Customer support, and the said I had to deal with the Dealership. For what would I go back to them for . Hyundai and the dealership Know there is a problem with the ISG system. I paid for this devise and I want it fixed Not some electronics Garbage thrown my way. I guess next it's on to the BBB bureau, Google for review of dealership, YOU TUBE, and FACEBOOK With such low milage on the car they should be knocking down my door to replace my battery. The SERVICE WAY BELOW STANDARDS. SALES GET FIVE STARS AS i GOT ANOTHE NEW CAR IN 2020. I got a 2022 Elantra in June sales is great . service is rated a Zero
Verified Customer
Florence, SC
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2022
verified customerVerified Customer
10
Category: Sales
My Car Buying Experience
From beginning to end my car buying experience was AWESOME! My salesman was very attentive and helpful! He worked until he got me exactly what I wanted!
KENNETH L M. from Alm Hyundai Florence responded on 02/15/2022 06:09 AM

Hello Anonymous,
Thank you for your feedback and survey score 5 rating review based on your purchase experience with team ALM Hyundai ! We appreciate your business, and we look forward to continually serving you.
Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, gm.almflorence@gmail.com

 

DH
gravatar
Damon H.
Nichols, SC
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2022
verified customerVerified Customer
9
Category: Sales
Positive
Good experience.
KENNETH L M. from Alm Hyundai Florence responded on 02/08/2022 06:10 AM

Hello Damon, Thank you for your feedback and survey score 5 rating review based on your purchase experience with team ALM Hyundai ! We appreciate your business, and we look forward to continually serving you.
Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, gm.almflorence@gmail.com

Verified Customer
Isle Of Palms, SC
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customerVerified Customer
9
Category: Sales
great service
so glad i went here
KENNETH L M. from Alm Hyundai Florence responded on 02/02/2022 11:40 AM

Hello Anonymous, Thank you for your feedback and survey score 5 rating review based on your purchase experience with team ALM Hyundai ! We appreciate your business, and we look forward to continually serving you.
Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, gm.almflorence@gmail.com

 

Verified Customer
Florence, SC
2022 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2022
verified customerVerified Customer
8
Category: Sales
Excellent
They assisted and helped throughout the process.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/23/2022
7
Category: Sales
Nice job!
NA
KENNETH L M. from Alm Hyundai Florence responded on 01/25/2022 12:32 PM

Hello Anonymous,
Thank you for your feedback and survey score 3 rating review based on your purchase experience with ALM Hyundai! We strive to make each customer experience exceptional, yet it appears that in your case we have fallen short of that. We will contact you to discuss your visit, and what we may have done better in order to provide an exceptional experience for you to score 5 ! We listen to our customers input, and make changes to our process where warranted. We appreciate your business, and we look forward speaking with you soon. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, Kmyers@almhyundai.com

TW
gravatar
Treigh W.
Queens, NY
2022 Hyundai Elantra N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
verified customerVerified Customer
10
Category: Sales
Awesome service
Picking up my 2022 Elantra N was very smooth and all the staff were friendly and helpful. Shoutout to Marshawn, he helped and guided me through the entire process.
KENNETH L M. from Alm Hyundai Florence responded on 01/20/2022 04:03 PM

Hello Treigh, Thank you for your feedback and survey score 5 rating review based on your purchase experience with team ALM Hyundai ! We appreciate your business, and we look forward to continually serving you.
Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, gm.almflorence@gmail.com

WT
gravatar
William T.
Florence, SC
2022 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
verified customerVerified Customer
Category: Sales
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/18/2022
9
Category: Sales
.My assement
Car 5star. People 5 star. Business- clean and meet but hard to get to the store because they were busy and the parking lot was hard to get in.
The 3 star was my feeling of the financial deal l received. I felt it could have been better, but who does’t. And I would definitely recommend Alm of Florence to others. Gordon Timmons
.
KENNETH L M. from Alm Hyundai Florence responded on 01/20/2022 04:08 PM

Hello William,
Thank you for your feedback and survey score 3 rating review based on your purchase experience with ALM Hyundai! We strive to make each customer experience exceptional, yet it appears that in your case we have fallen short of that. We will contact you to discuss your visit, and what we may have done better in order to provide an exceptional experience for you to score 5 ! We listen to our customers input, and make changes to our process where warranted. We appreciate your business, and we look forward speaking with you soon. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, Kmyers@almhyundai.com

EVE K. from Alm Hyundai Florence responded on 01/24/2022 09:16 AM

Hello William,
Thank you for your feedback and survey score 3 rating review based on your purchase experience with ALM Hyundai! We strive to make each customer experience exceptional, yet it appears that in your case we have fallen short of that. We will contact you to discuss your visit, and what we may have done better in order to provide an exceptional experience for you to score 5 ! We listen to our customers input, and make changes to our process where warranted. We appreciate your business, and we look forward speaking with you soon. Thank you for your time. Eve Knowlton Customer Service Liaison ALM Hyundai Florence (843)667-3317 ext 114

KENNETH L M. from Alm Hyundai Florence responded on 02/10/2022 01:16 PM

Hello William,
Thank you for your feedback and conversation with Eve based on your purchase experience with ALM Hyundai!
We we under the impression that you would rescore your previous survey, for you to re score 5 !  If I can do something to help you with this, please let me know. We appreciate your business, and we look forward speaking with you soon. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, Kmyers@almhyundai.com

KENNETH L M. from Alm Hyundai Florence responded on 02/15/2022 02:16 PM

Hello William,
Thank you for your feedback and conversation with Eve based on your purchase experience with ALM Hyundai!
We we under the impression that you would rescore your previous survey, for you to re score 5 !  If I can do something to help you with this, please let me know. We appreciate your business, and we look forward speaking with you soon. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, Kmyers@almhyundai.com

EVE K. from Alm Hyundai Florence responded on 02/16/2022 10:25 AM

Hello Mr. Timmons, 
Thank you for taking the time to come out and speaking with us and Thank you for the rescore. Please let us know if you need anything.

Verified Customer
Florence, SC
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2021
verified customerVerified Customer
9
Category: Sales
ALM of Florence....a good place to buy a car.
I had started bringing my car to ALM of Florence for servicing as I was becoming dissatisfied with my previous dealership. Servicing has been great. Easy drop off ( I have yet to wait for my car to be serviced. i always drop off). No 21 questions and you get a car wash with your service. Clean facility and friendly staff. I recently purchased a new car there. The purchase went easily. There were aspects about the agreed upon price that I wasn't happy about but agreed upon none the less and the deal was made. So far so good. I love the Sonata over my previous vehicle ....but it's only been 2 weeks.
KENNETH L M. from Alm Hyundai Florence responded on 09/27/2021 07:46 AM

Hello Anonymous, Thank you for your feedback and survey score 5 rating review based on your purchase experience with team ALM Hyundai ! We appreciate your business, and we look forward to continually serving you. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, gm.almflorence@gmail.com

 

TD
gravatar
Tina D.
Olanta, SC
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
verified customerVerified Customer
10
Category: Sales
Great Team
The whole team at ALM Hyundai Florence were outstanding. I have gone through the car buying process many times and this is by far the best experience I have ever had.
KENNETH L M. from Alm Hyundai Florence responded on 09/14/2021 09:16 AM

Hello Tina, Thank you for your feedback and survey score 5 rating review based on your purchase experience with team ALM Hyundai ! We appreciate your business, and we look forward to continually serving you. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, gm.almfloprence@gmail.com

Verified Customer
Florence, SC
2022 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2021
verified customerVerified Customer
Category: Sales
General
Rescored
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/08/2021
Category: Sales
General
Good experience
Recommended
KENNETH L M. from Alm Hyundai Florence responded on 06/09/2021 06:11 AM

Hello Anonymous, Thank you for your feedback and survey score 4 rating review based on your purchase experience with ALM Hyundai! We strive to make each customer experience exceptional, yet it appears that in your case we have fallen short of that. We will contact you to discuss your visit, and what we may have done better in order to provide an exceptional experience for you to score 5 ! We listen to our customers input, and make changes to our process where warranted. We appreciate your business, and we look forward speaking with you soon. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, Kmyers@almhyundai.com

 
 

AW
gravatar
Alexis W.
Charlotte, NC
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
verified customerVerified Customer
Category: Sales
Customer professionals 5star ALM THANK YOU!!!!!!
Everyone was so nice thank you for a wonderful experience to all the staff at ALM HYUNDAI Florence thank you so very much for all you guys done for us I am really enjoying my new car this place has to be blessed by God and to know that there is an Adam and Eve that works there made me feel so good
Recommended
KENNETH L M. from Alm Hyundai Florence responded on 06/08/2021 03:07 PM

Hello Alexis, Thank you for your feedback and survey score 5 rating review based on your purchase experience with team ALM Hyundai ! We appreciate your business, and we look forward to continually serving you. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, gm.almfloprence@gmail.com

MJ
gravatar
Monics J.
Darlington, SC
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2021
verified customerVerified Customer
Category: Sales
Quick
Got in and out with in hour. Thanks
Recommended
KENNETH L M. from Alm Hyundai Florence responded on 05/31/2021 05:53 AM

Hello Monics, Thank you for your feedback and survey score 5 rating review based on your purchase experience with ALM Hyundai ! We appreciate your business, and we look forward to continually serving you. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, gm.almfloprence@gmail.com

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