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Alpha Auto Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(180 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
1.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Alpha Auto Center, we are conveniently located in Dallas, GA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Alpha Auto Center, we are conveniently located in Dallas, GA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Smog, Tire Sales and Repair
Contact
(770) 443-1409

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1321 Merchants Dr Dallas, GA 30132
Alpha Auto Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(180 Reviews)

OO
gravatar
Obinna O.
Dallas, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/03/2024
0
ALPHA AUTO CENTER IS THE WORST. STAY AWAY!!!
I took my BMW in for a simple oil change, and the shop told me that the technician initially began putting in the wrong oil but caught the mistake in time and corrected it. After visiting this sad excuse for a shop, my car started leaking oil and emitting smoke. They ran a diagnostic and claimed my valve cover gasket needed to be replaced. How I went from needing an oil change to requiring a new gasket made no sense, as my car had only 65k miles and had never had any issues before.

Foolishly, I let them fix my car, and they replaced the valve cover gasket for over $600. However, my car still leaked oil and continued to smoke. They offered to keep running diagnostics, but I didn't trust this mechanic anymore. They had already done enough damage. A year later, my valve is broken. I took it to a certified mechanic who specializes in BMWs, and they said the person who replaced my valve cover gasket should have replaced the valve cover as well. The repair had been done improperly.

Now, I have to replace my valve cover, valve cover gasket, and additional parts for over $2,000—all because I wanted a simple oil change. I never had an issue with my vehicle before I came here. Please stay away if you value your vehicle.
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