business image

American Wrencher Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(99 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

At American Wrencher Garage we provide each of our customers with top rated automotive services, that you can trust. We know that each time we work on your car or truck our reputation in the community is on the line, and we work hard to maintain your loyalty. Let our auto repair professionals show you that you can trust us. At American Wrencher Garage we provide each of our customers with top rated automotive services, that you can trust. We know that each time we work on your car or truck our reputation in the community is on the line, and we work hard to maintain your loyalty. Let our auto repair professionals show you that you can trust us.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(541) 499-6673

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2001 Biddle Rd Medford, OR 97504
American Wrencher Garage 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(99 Reviews)

AH
Arlen H.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2024
verified customerVerified Customer
10
Great work
Thank you for a great job

BD
gravatar
Billy D.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2024
verified customerVerified Customer
10
I had a used transmission installed ,I can not afford the price of new or rebuild.
My name is Billy a retired auto tech. Of over 25 years a master Ase certification and master Chevrolet technician. I know how to complete this job. American Automotive Wrencher completed the replacement of my transaxle in a timely manner. I had two small discrepancies which they repaired at no cost to me. Now my 2006 van drives better than it ever has. I say like a new vehicle with 216k miles on it. My thanks to Duane and his team for getting me back on the road.
Duane B., Owner from American Wrencher Garage responded on 07/25/2024 07:37 AM

Thank you Billy! We appreciate you!


CC
Ciera C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2024
verified customerVerified Customer
10
Helpful and Quick
My experience with American Wrencher was great! The service was fast and reasonably priced. They treated me kindly and fairly and let me know what everything would cost before completing the repairs.
Duane B., Owner from American Wrencher Garage responded on 07/25/2024 07:35 AM

Thank you Ciera!


CF
gravatar
Chad F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2024
verified customerVerified Customer
10
Great Service
The service they provided me as a person was great and work they performed on my vehicle was also great.
Duane B., Owner from American Wrencher Garage responded on 07/22/2024 07:14 AM

Thank you Chad, for bringing us your business!


BG
gravatar
Bryan G.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2024
verified customerVerified Customer
9
Great communication and very professional!
Duane and the rest of the staff did a fantastic job of explaining everything that was wrong with my truck, and got me back on the road in no time. Great business!
Duane B., Owner from American Wrencher Garage responded on 07/18/2024 08:54 PM

We appreciate your business Bryan. Great to see you!


NW
gravatar
Nathan W.
Gold Hill, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2024
verified customerVerified Customer
10
Good people, good work.
I've been going here since they opened, probably won't go anywhere else as long as they're still here. Trusting the people working on my car to do it properly and charge me fairly is invaluable to me, and I have that here.
Duane B., Owner from American Wrencher Garage responded on 07/18/2024 08:52 PM

Thank you Nathan! We appreciate your trust and support.


EB
gravatar
Eddie B.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2024
10
THIS IS THE PLACE!!!!
We cannot say enough about the integrity and quality of work done by Duane and his team. His communication is above and beyond appreciated. We took our grandsons 4 Runner there with some concerns we had. Duane called and let me know what he found and what it would take and cost to get it fixed properly and completely. This is the only place we will ever take any of our vehicles. So glad we can take our vehicles to Duane and his team knowing with 100% confidence that the work will be completed to the highest quality of work at a price that is fair. Thank you Duane

EB
gravatar
Eddie B.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2024
verified customerVerified Customer
10
Always completely satisfied !!!!!
We’re totally and completely satisfied with the quality of work done on our cars!!! Duane and his team go above and beyond. Work is always explained and we really appreciate the wonderful communication.
Duane B., Owner from American Wrencher Garage responded on 07/14/2024 08:34 PM

You are the best! 


CL
Christian l.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2024
verified customerVerified Customer
10
Ford F 150 broke down on freeway. Next day repair and reasonable price !
Great service and excellent wait time ! Thank you guys !!
Duane B., Owner from American Wrencher Garage responded on 07/10/2024 07:27 AM

Thanks so much for your business! 


RC
gravatar
Ron C.
Gold Hill, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2024
verified customerVerified Customer
10
Repair on my Lincoln …
Duane is literally the most honest guy around he doesn’t fix it until he calls. He’s professional and kind.. we are hooked on American Wrencher!
Duane B., Owner from American Wrencher Garage responded on 07/10/2024 07:26 AM

You guys are AWESOME! Thank you!


Verified Customer
Gold Hill, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2024
verified customerVerified Customer
10
Honest service
I will definitely return here. They try to save me $$!!
Duane B., Owner from American Wrencher Garage responded on 07/10/2024 07:26 AM

Thank you so much! We truly appreciate you!


KJ
gravatar
Kate J.
Jacksonville, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2024
verified customerVerified Customer
10
car work
you can not find a better place for your car or truck to be worked on, believe me I have been to everyone in Medford.
Honest and hard working , with a great sense of humor and not con artists. We bring both our car and truck Dwayne and Cody. We have to help GOOD mechanics to stay in business!!!!! Esp here in Medford. Believe me you won't be disappointed. we tell all our friends and people we meet about them.
Duane B., Owner from American Wrencher Garage responded on 07/10/2024 07:25 AM

Thanks Kate. Always a pleasure.


TN
gravatar
Tracey N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2024
verified customerVerified Customer
10
Got lights?
I had a headlight and a brake light out that I kept forgetting to get taken care of and would remember after dark!

I decided to try the messaging on the website to alert Duane that I needed those two items and to let me know when I could come in.

Woke up and there was a text in my phone letting me when to come by!


Thanks so much!
Duane B., Owner from American Wrencher Garage responded on 07/02/2024 09:19 AM

Thanks you for trying out another one of our communication options. We are always happy to help


KC
gravatar
Ken C.
Elk, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/28/2024
verified customerVerified Customer
8
enjoyable experience.
the work was excellent and finished in a timely manner
Duane B., Owner from American Wrencher Garage responded on 07/02/2024 09:21 AM

Thank you Ken!


VS
gravatar
Vikki S.
Central Point, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2024
verified customerVerified Customer
10
Their knowledge and skills were excellent & I will refer my friends and family to them.
I an a lady who knows nothing about my car. They were fantastic in explaining everything, & what to do if in the future my car needed to be looked at.
Duane B., Owner from American Wrencher Garage responded on 07/02/2024 09:21 AM

Thank you Vikki! We are here when you need us.


Displaying Review 1 - 15 of 99 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.