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Apple Valley Honda

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(15 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently. At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently.

Categories
New Car Dealer
Contact
(509) 662-1551

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:30 AM - 6:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
400 Highline Drive East Wenatchee, WA 98802

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently. At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently.

Categories
New Car Dealer
Contact
(509) 662-1551

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:30 AM - 6:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
400 Highline Drive East Wenatchee, WA 98802

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently. At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently.

Categories
New Car Dealer
Contact
(509) 662-1551

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:30 AM - 6:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
400 Highline Drive East Wenatchee, WA 98802
All Departments' Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(15 Reviews)

RB
gravatar
Ryan B.
North Bend, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2019
Did not own up to issue with warped rotors
We bought a Honda Pilot 2013 a year and a half ago for this dealership. We were told that the front rotors were machined, but after 2 months we had to take it in due to vibrations in the car while braking. The ROTORS WERE WARPED AFTER ONLY A FEW MONTHS.

Wenatchee Honda did not have this issue repaired for us and left us to foot the $600 bill.

Since then it has happened again, meaning that the rotors need to be machined or replaced on average every 6 months, at $1,500 to $2,000 a pop.

So, for buying a used certified car and taking an additional warranty, we will spend the same amount on rotors as we did on the entire car in about 6 years.

Kind of sounds like an issue that Honda isn't dealing with and is just passing off to their customers.
Not Recommended

MT
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Michael T.
Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2018
Appreciate the understanding.
Would like to thank Eryn Hubbard for answering all the questions I had while being professional and understanding. Would also like to thank Adam Prater for understanding and Town Honda as a whole for providing a great experience and having that good old small town integrity. I appreciate everything you guys did for us.
Recommended

HH
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Heather H.
Ellensburg, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/13/2018
Horrible, disingenious, terrible management
After making an appointment with the manager who said he wanted to work with me directly, I drove 1.5 hours and was given the bait and switch--a salesman with 2 months experience who would rather be at the golf course then selling cars was 'assigned to me'. Time for negotiation: would only drop $200 off the sticker price for a car that had been in an accident and on the lot for 6 months! I had cash in had, and they let me walk out the door because they refused to drop the price more than 200$ despite telling me before my drive they would get it close to my asking price --a total scam. All along the manager was visible walking around the showroom and even talked to my boyfriend not knowing he was with me--as I was trying to negotiate. Clearly he had time to deal with me directly but he was like the Wizard of Oz, hiding behind his green curtain.
I walked across the street to Toyota and bought a brand new car and hour later! Save yourself the hassle and work with good honest people at Toyota or elsewhere--Apple Valley's manager is a joke. He has no idea how to build relationships or conduct business, and he is not honest. He
Not Recommended

JM
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JUAN M.
Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
verified customerVerified Customer
Category: Sales
The customer service I received was great.
I'm definitely going to refer my friends and continue buying vehicles from Apple Valley Honda.
Recommended

JC
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JOHN C.
East Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
verified customerVerified Customer
Category: Service
Speedy service, professional.
Very positive experience!
Recommended

KF
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KAREN F.
East Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
verified customerVerified Customer
Category: Service
Prompt and Courteous service
I made my appointment online, with several changes that were sure to cause confusion, including a rental car that was no longer needed. They called with a question, clarified what I was needing, confirmed my appointment and car. When I arrived, I didn't need the car anymore, but the keys were ready and there was no problem that I didn't need it. My car was set to be ready about 4 hours after drop off, but was ready within 2 and was purring like a kitten (as it should, it's only a year old).
Recommended

SB
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SANDRA B.
Chelan, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
verified customerVerified Customer
Category: Service
10+ Years of Great Service
Thank you Honda Service Dept of Apple Valley Honda!
Recommended

JJ
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JAMES J.
East Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
verified customerVerified Customer
Category: Service
Staff
Excellent service.
Recommended

BG
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BETTY G.
Royal City, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
verified customerVerified Customer
Category: Service
Oil Change Service
Very knowledgeable and friendly service staff. Fast and accurate service Nice waiting area.
Recommended

JW
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JUDY W.
Cashmere, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
verified customerVerified Customer
Category: Service
Quality of service
Excellent
Recommended

KK
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KATHLEEN K.
Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
verified customerVerified Customer
Category: Service
Close to home
Good
Recommended

WE
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WILBERT E.
East Wenatchee, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2017
verified customerVerified Customer
Category: Service
Service review
Well done. Took a bit longer than I was told but I could see they were busy. I'd rather have a longer estimate than going over. It helps me plan better.
Recommended

PR
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PEGGY R.
Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
verified customerVerified Customer
Category: Service
Quick service
Curiosity
Recommended

AH
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AUDREY H.
East Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
verified customerVerified Customer
Category: Service
Oil change
Customer service has been great and prices are affordable, thank you!!
Recommended

JH
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JENNIFER H.
Longview, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
verified customerVerified Customer
Category: Sales
Excellent!
My salesman was exceptional and finance took just a few minutes. Overall a completely pleasant experience from start to finish.
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