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Bud Clary Auburn Chrysler Dodge Jeep Ram

Average Score
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(64 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today! We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today!

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(253) 833-2485
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
2925 Auburn Way N Auburn, WA 98002

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today! We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today!

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(253) 833-2485
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
2925 Auburn Way N Auburn, WA 98002

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today! We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today!

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(253) 833-2485
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
2925 Auburn Way N Auburn, WA 98002
All Departments' Reviews
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(64 Reviews)

CR
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Charles R.
Tacoma, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/26/2023
0
Category: Sales
Lemons
MILITARY COMMUNITY BEWARE!!!!!! BUYERS BEWARE!!!!!!!

I purchased a used vehicle through this dealership. Allegedly it went through a stringent multipoint inspection. Wrong… this vehicle came with an open recall where the doors could fly open. (Pictures attached) Because who wouldn’t want that as they’re traveling down the road 60 + MPH with their family. When informed of the recall the shrugged it off and said,” you can just take it in and the dealership will give you a loaner.” Not the case. So out of pocket expense there. When provided the carfax they quickly took back all documents and “maintenance” records for the vehicle. Recently performed routine maintenance which they said they did, found a torn air filter and a dirty cabin air filter (pictures attached). The left rear caliper was dragging/ smoking as well which causes premature brake wear and other issues. So the caliper needs to be replaced. A first year mechanic could have seen or felt the issue. I found mold in the panoramic roof (pictures attached) After all these issues were brought to the manager’s attention, they just wanted to cover the mold cleaning. Never mind they just screwed over a disabled veteran on a vehicle, who will have to spend out the teeth to bring it up to operational standards. The dealership doesn’t care about the military community or veterans and will sell garbage to make a quick Buck.

CR
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Charles R.
Tacoma, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/26/2023
0
Lemons
MILITARY COMMUNITY BEWARE!!!!!! BUYERS BEWARE!!!!!!!

I purchased a used vehicle through this dealership. Allegedly it went through a stringent multipoint inspection. Wrong… this vehicle came with an open recall where the doors could fly open. (Pictures attached) Because who wouldn’t want that as they’re traveling down the road 60 + MPH with their family. When informed of the recall the shrugged it off and said,” you can just take it in and the dealership will give you a loaner.” Not the case. So out of pocket expense there. When provided the carfax they quickly took back all documents and “maintenance” records for the vehicle. Recently performed routine maintenance which they said they did, found a torn air filter and a dirty cabin air filter (pictures attached). The left rear caliper was dragging/ smoking as well which causes premature brake wear and other issues. So the caliper needs to be replaced. A first year mechanic could have seen or felt the issue. I found mold in the panoramic roof (pictures attached) After all these issues were brought to the manager’s attention, they just wanted to cover the mold cleaning. Never mind they just screwed over a disabled veteran on a vehicle, who will have to spend out the teeth to bring it up to operational standards. The dealership doesn’t care about the military community or veterans and will sell garbage to make a quick Buck.

SS
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Sandeep S.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021
Everything
Awsome
Recommended

BG
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Brad G.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
Awesome service
As usual, I received excellent service. This is due to part of Bud Clary’s professional business reputation, and because of my service writer, Doug Vaadeland.
Recommended

FT
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Fairrel T.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Great Service
I got my car in as scheduled and was out in the estimated hour.
Courteous and efficient.
Not Recommended

SL
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STEVEN L.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2021
Great Service Department
Always been happy with the service. They do great work.
Recommended

JE
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Julie E.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2021
Best experience and service always
As always Ethan makes sure I am very well taken care of. The service department is amazing. My son bought a car from another dealership and is very upset on how they treat him, especially the lack of communication. He is so impressed on how well I am treated and communicated with he said when he buys his next car in a few years he will be going to Bud Cleary. I never feel like I am asking to many questions and that is very important to me.
Recommended

TS
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Tony S.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
Always Great Service!!!
On this service visit I was helped by Doug who took care of my needs. They resolved my issues quickly.
Recommended

VR
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Vince R.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service department
On time appointment ?, the service was completed in a timely manner
Recommended

CI
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Charity I.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2020
Amazing place & really great service
Great service. They took care of my car, I got there my appointment got deleted somehow & thankfully they still took my info & car. It was hassle free and the staff was very friendly
Recommended

TL
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Tammy L.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Doug customer service!!!
Doug’s customer service was impeccable! He took care of all our needs. He went up and beyond to make our experience at Bud Clary Dodge a pleasant and inclusive one. Doug is not just an asset to this dealership but an integral part of the Bud Clary service department. I’m not sure any other dealership could have met our needs with such incredible care and satisfaction. My husband and I know we can trust Doug and Bud Clary to address all our future needs. Thank You, Tammy and Don
Recommended

KN
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Kris N.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
Great Customer Service
Thanks for a great experience! I had a recall on my Jeep and it was promptly fixed. Amanda, in service repair, is amazing.
Recommended

TS
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Tony S.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Always great service!
I have been working with Ethan Short as my service adviser for several years and he has taken great care of me and my Dodge vehicles. He is attentive to my concerns and never tries to get me to purchase a service that I don't need. The Bud Clary dealership in Auburn Washington is always neat and clean and the employees are smiling and friendly.
Recommended

AV
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Antonio V.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
Warranty repair
Great service. They took care of my car under warranty. It was hassle free and the staff was very friendly
Recommended

JV
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John V.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
Really listened
The staff in Auburn were very attentive to my needs.
Recommended

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