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Auto Electric Co

Average Score
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(6 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(423) 926-0587

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2814 W Market St Johnson City, TN 37604-5195
Auto Electric Co's Reviews
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(6 Reviews)

JH
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Jane H.
Bluff City, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/14/2024
0
Unreasonable service
Grandson took Mustang in to have windows fixed. They added another $100 to diagnostics because it took longer than expected. Wanted $1300 to fix. We said no. Took it to a friend and in 15 min. ,hefound a lead wire unplugged. Plugged it in correctly and windows work fine.

JG
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Jamrs G.
Bristol, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2020
Will never make that mistake again
$999.47 to hack my harness and didn't fix it.i tried to take it back and they said I would be charged again. I ended up fixing it myself for $40 in an hour.
Not Recommended

JH
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John H.
Johnson City, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Excellent service
I have done business on several occasions in the last 6 months and have received the best auto care of anywhere I have been. They honor their warranty which is better than any of the dealers I have dealt with. I have a Honda, Toyota and Jeep and they service them well. only place I will take my vehicles !
Recommended

JH
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John H.
Johnson City, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Excellent service
I have done business on several occasions in the last 6 months and have received the best auto care of anywhere I have been. They honor their warranty which is better than any of the dealers I have dealt with. I have a Honda, Toyota and Jeep and they service them well. only place I will take my vehicles !
Recommended

MS
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MELISA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2011
verified customerVerified Customer
Steering Wheel Felt Loose
Had my car in WV shop just 1/2 week before taking it to Auto Electric Co--the WV shop said nothing was wrong. The steering felt so loose that I was very nervous driving the car not knowing whether the steering would respond or not. Auto Electric replaced the steering joint/boot. Now the car feels much more reliable in the feedback from the steering wheel. I just regret that your shop is 3 hrs away. Excellent job from a very satisfied customer. Melissa Simmons
Recommended

DD
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DAN & CATHY D.
Jonesborough, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2011
verified customerVerified Customer
Tire Changing
Absolutely professional and going the extra mile for a customer. Great people to deal with!
Recommended

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