Grandson took Mustang in to have windows fixed. They added another $100 to diagnostics because it took longer than expected. Wanted $1300 to fix. We said no. Took it to a friend and in 15 min. ,hefound a lead wire unplugged. Plugged it in correctly and windows work fine.
JG
Jamrs G.
Bristol, TN
07/15/2020
Will never make that mistake again
$999.47 to hack my harness and didn't fix it.i tried to take it back and they said I would be charged again. I ended up fixing it myself for $40 in an hour.
Not Recommended
JH
John H.
Johnson City, TN
06/27/2019
Excellent service
I have done business on several occasions in the last 6 months and have received the best auto care of anywhere I have been. They honor their warranty which is better than any of the dealers I have dealt with. I have a Honda, Toyota and Jeep and they service them well. only place I will take my vehicles !
Recommended
JH
John H.
Johnson City, TN
06/27/2019
Excellent service
I have done business on several occasions in the last 6 months and have received the best auto care of anywhere I have been. They honor their warranty which is better than any of the dealers I have dealt with. I have a Honda, Toyota and Jeep and they service them well. only place I will take my vehicles !
Recommended
MS
MELISA S.
10/28/2011
Verified Customer
Steering Wheel Felt Loose
Had my car in WV shop just 1/2 week before taking it to Auto Electric Co--the WV shop said nothing was wrong. The steering felt so loose that I was very nervous driving the car not knowing whether the steering would respond or not. Auto Electric replaced the steering joint/boot. Now the car feels much more reliable in the feedback from the steering wheel. I just regret that your shop is 3 hrs away. Excellent job from a very satisfied customer. Melissa Simmons
Recommended
DD
DAN & CATHY D.
Jonesborough, TN
09/06/2011
Verified Customer
Tire Changing
Absolutely professional and going the extra mile for a customer. Great people to deal with!
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