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AutoNation Hyundai Columbus

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,905 Reviews)
74
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
140
Total ReScores
4.8
ReScore Average
74
Net Promoter Score ®

Business Details

About

AutoNation Hyundai Columbus is conveniently located in Columbus, GA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Carl Gregory Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment AutoNation Hyundai Columbus is conveniently located in Columbus, GA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Carl Gregory Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(706) 522-2083

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 8:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3000 Northlake Pkwy, Suite 200 Columbus, GA 31909
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,905 Reviews)

Verified Customer
Fort Benning, GA
2017 SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2023
verified customerVerified Customer
10
Category: Service
Good
Very good service consultant.

Verified Customer
Fort Benning, GA
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2023
verified customerVerified Customer
10
Category: Service
Excellent service
I will give 5 stars to Larry who was very professional and helpful. He contacted me very often to provide updates on the vehicle. Thank you!

JA
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JACK A.
Midland, GA
2017 ACCENT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2023
verified customerVerified Customer
10
Category: Service
Great Teamwork
I always receive the best service at AutoNation Hyundai for my nephew’s car. My service advisor was Larry and he made sure the car received the best service and was brought up to date on everything needed for the mileage on the car. I also would like to thank the young man who drove me home when I found out the car has to stay overnight. JB (Justin) checked me out the next day when I picked up the car at lunch time. All 3 young men are a great asset to AutoNation Hyundai. I hope AutoNation realizes that their service people are the reason I bring the car back for service. Thank You for the great teamwork in the service department!

DB
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DONNA B.
Phenix City, AL
2020 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2023
verified customerVerified Customer
10
Category: Service
Great service and awesome service staff❣️❣️❣️
Service department is so accommodating and helpful.....they did a very thorough job and explained everything in detail. It took a little longer than usual to get done but that was to be expected due to them checking on a recall issue..... that was very much appreciated ?

GG
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GREGORY G.
Lagrange, GA
2014 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2023
verified customerVerified Customer
10
Category: Service
Great
Great experience

PA
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PAMELA A.
Columbus, GA
2022 ELANTRA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2023
verified customerVerified Customer
7
Category: Service
Additional Recommended and Recall Service
Over all service was good...I just felt that the additional recommended service should have been attached to my receipt and explained. Instead I received a random email message that I could have missed if I was not looking at my emails at that time.

Nothing at all was explained about the recall repair...so I'm not sure if it was really done.

TT
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TERRY T.
Fortson, GA
2021 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2023
verified customerVerified Customer
10
Category: Service
Fast service
Great work

RB
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RENEE B.
Midland, GA
2022 ELANTRA HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2023
verified customerVerified Customer
10
Category: Service
Quick and Detailed
I was meet as soon as I drove up. My attendant already had my schedule service in her report and repeated my service I was receiving for the day. My shuttle was waiting for me after I gave her my keys and signed my service agreement and I was done. I received a called in a hour that my vehicle was done and ready to be picked up. Prompt and efficient was the service I received.

Verified Customer
Midland, GA
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2023
verified customerVerified Customer
10
Category: Service
10/10 experience
Great experience from beginning to end!

KR
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KAYLA R.
Columbus, GA
2016 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2023
verified customerVerified Customer
10
Category: Service
Great Service
Great customer service!

KL
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KEENYA L.
Eufaula, AL
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2023
verified customerVerified Customer
10
Category: Service
Great customer service
The customer service was great. I got to my appointment early and they took my vehicle straight back. I waited in the lobby where is was clean. They also had snacks and a TV for you to watch. Once finished they brought my vehicle to the front door and and checked me out. I think I was waited on by Dustin. He was very polite and nice.

Verified Customer
Phenix City, AL
2021 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2023
verified customerVerified Customer
10
Category: Service
Quick and Easy
Fast and easy experience

MH
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MARJORIE H.
Box Springs, GA
2017 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2023
verified customerVerified Customer
8
Category: Service
Great Service! Love the Renovated Service Area!!!
I took my Hyundai Elantra in for regularly scheduled service and was blown away by the new service lounge! My service advisor was Mr. Justin Brown and he was great! He kept me abreast of the status of my car and made sure that I understood the benefit of the recommended service items suggested by the service technician. The guys behind the glass do a great job on my car and I want to say "Thank you"!

JC
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JAMES C.
West Point, GA
2022 VENUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2023
verified customerVerified Customer
9
Category: Service
Care Maintenance
Took care of my car's regular maintenance with professionalism along with correcting a safety recall.

Verified Customer
Wellington, OH
2023 SANTA CRUZ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/28/2023
verified customerVerified Customer
3
Category: Service
It was ok
I just went in for a servicing (oil change and tire rotation) I got there an hour early so I knew I was going to wait for a bit but the guy up front said it’d take an hour it took close to two hours and they didn’t even offer to wash the outside( it’s included when I bought the vehicle) I’m not upset about that I just wished they would of asked.
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