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Benson Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,067 Reviews)
65
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Score Details

5 stars
81%
4 stars
11%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
60
Total ReScores™
4.4
ReScore™ Average
65
Net Promoter Score ®

Business Details

About

Benson Hyundai is conveniently located in Spartanburg, SC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Benson Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Benson Hyundai is conveniently located in Spartanburg, SC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Benson Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(864) 541-0029
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2550 Reidville Rd Spartanburg, SC 29301
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,067 Reviews)
Write a Review
Recent Reviews
MP
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Miquel P.
Fountain Inn, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2024
10
Category: Service
Helping Me Rebuild
Portia and Malik were so professional and helpful during my appointment. My VIP appointment was every bit of that and more!!!
RW
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Robert W.
Inman, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/24/2023
1
Category: Service
Transmission service appointment
Arrived for my appointment 15 minutes early, card moving ahead of me. Waited over an hour . Without any one approaching to talk to me. I pulled off. I emailed the tech and the manager I think asking them to contact me and nothing. Until I get an email that night says I missed my appointment ff
DG
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Diana G.
Southampton, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2023
10
Category: Service
Incredible Experience - Service Department is great!
Much thanks to Vance, Chelsea, and the service team who helped my daughter when her car broke down before a holiday weekend. Vance, Chelsea, and the service team were dependable, timely, responsive, and honest. Could not ask for anything more! We will be returning when her car needs service.
Thank you again!
JB
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Jackie B.
Union, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/13/2023
0
Category: Service
Incompetence
Half ass work. Excuses as to why my car was ransacked while at their location. No responsibility taken.
No responses after numerous emails.
AM
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Ashley M.
Greer, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/29/2022
0
Category: Service
Awful experience
I bought a car here and it took over 7 hours to get paperwork finalized. Then, I drive the car for a couple hours and the next day the engine light was already on. I was traveling and had to turn completely around. When I got back to the dealership they said my car wouldn’t be ready for 2-3 days and then they refused to give me a rental car. I would not recommend this place to anyone.
AT
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Angela T.
Pacolet, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/19/2022
0
Category: Service
AC repair
I have had my car in 3 times to have the AC repaired and it is still blowing hot air. The only reason I took it to them to start with was because it was still under warranty. I called after the first time and spoke with Vance and told him where my mechanic said it was leaking coolant from and he told me my mechanic didn't know what he was talking about. Obviously he did. I had air for about 4 hours after picking my car up and now nothing.
CS
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Casandra S.
Gaffney, SC
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Fast and friendly service!
They greeted me with a morning smile, and they completed the service in a timely manner.
VANCE M., Service Manager from Benson Hyundai responded on 03/30/2022 10:18 AM

THANK YOU FOR YOUR RESPONSE

TB
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Tammy B.
Gaffney, SC
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
The service was fast and friendly.
VANCE M., Service Manager from Benson Hyundai responded on 03/30/2022 10:18 AM

THANK YOU SO MUCH

Verified Customer
Spartanburg, SC
2016 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/24/2022
Service Type: Maintenance
verified customerVerified Customer
0
Category: Service
Not happy Hyundai
Im not happy with the service of my vehicle. Im told nothings wrong with my car and clearly when I’m driving there’s hesitation in gear changes and it’s whining. After replacement of the turbo the car is losing oil. But I was told that’s not true. My oil light came on twice between oil changes. Quality of the service performance is less than good.
VANCE M., Service Manager from Benson Hyundai responded on 03/30/2022 10:13 AM

THANK YOU FOR YOUR RESPONSE

Verified Customer
Union, SC
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Awesome
Excellent service
VANCE M., Service Manager from Benson Hyundai responded on 03/21/2022 05:52 AM

THANK YOU SO MUCH

JL
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Janet L.
Spartanburg, SC
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Every time I take my car for service to Benson, I am treated courteously and in a friendly manner. I never have to wait as long as I expect. I always take reading, or work with me because I can get things done there. The waiting room is quiet and very nice with all the amenities for snacking and hot or cold drinks.
VANCE M., Service Manager from Benson Hyundai responded on 03/17/2022 04:07 AM

THANK YOU SO MUCH

GW
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Gary W.
Gaffney, SC
2016 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2022
Service Type: Maintenance
verified customerVerified Customer
6
Category: Service
service work
it took lrss time for all work
VANCE M., Service Manager from Benson Hyundai responded on 03/08/2022 04:27 AM

THANK YOU FOR YOUR RESPONSE. 

JP
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James P.
Boiling Springs, SC
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
James
These folks are the " Best "
VANCE M., Service Manager from Benson Hyundai responded on 02/25/2022 05:12 AM

THANK YOU SO MUCH

Verified Customer
Spartanburg, SC
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
EXCELLENT SERVICE
ALWAYS HAPPY WITH MY SERVICE AT BENSON HYUNDAI
VANCE M., Service Manager from Benson Hyundai responded on 02/16/2022 12:30 PM

THANK YOU SO MUCH

DJ
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Diane J.
Columbus, NC
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very pleased, always have the car serviced there
The staff is very friendly & professional; right from the first call to schedule your appointment to the end of appointment. Never had any problems with the workmanship. Excellent service!!!!
VANCE M., Service Manager from Benson Hyundai responded on 02/16/2022 10:51 AM

THANK YOU SO MUCH

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