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Big 8 Tire and Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(228 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

At Big 8 Tyre Center, we will not only perform auto repairs, but help you understand auto maintenance schedules to keep your vehicle always performing at its best. Please contact us online to schedule an appointment or drop by and see us Monday through Friday from 7:30 AM – 5:00 PM and Saturday from 8:00 AM – 12:00 PM. At Big 8 Tyre Center, we will not only perform auto repairs, but help you understand auto maintenance schedules to keep your vehicle always performing at its best. Please contact us online to schedule an appointment or drop by and see us Monday through Friday from 7:30 AM – 5:00 PM and Saturday from 8:00 AM – 12:00 PM.

Categories
Car Maintenance, Firestone Repair Shop, Tire Sales and Repair
Contact
(641) 752-2941
Closing in 53 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
102 E State St Marshalltown, IA 50158-1734
Big 8 Tire and Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(228 Reviews)

BB
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Brandon B.
Marshalltown, IA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/24/2021
0
Worst shop ever
Took them 5 hours to do a fucking wheel bearing and replace two wheel studs and they didn’t tighten my axle nut. I had to find out going 80mph down 330 when my front end felt like it was about to grenade on me. On top of that they returned my car with the interior covered in dust and grease all over my steering wheel and shifter. Never letting these idiots touch my vehicles again.

SB
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Shevaun B.
Marshalltown, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Honest. Affordable car repair
Big 8 has been around for years because of their quality work and great technicians. Highly recommend.
Recommended

DK
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Dani K.
Marshalltown, IA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/03/2017
Terrible
If you want to have to pay for 8 hours of labor for a job that took 4 1/2 hours and pay for parts that Jerry broke go to Big 8. I will never go back or refer a friend. Please do not take your car here. You'll be wasting you're money. Save your money and go somewhere they actually care about your business.
Not Recommended

SP
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STEVE P.
Marshalltown, IA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2016
verified customerVerified Customer
Tire rotation
Very good experience. Brought my truck in for a tire rotation and was finished in less than 30 min. Very satisfied.
Recommended

CW
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CHERIE W.
Marshalltown, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
verified customerVerified Customer
Super helpful, friendly staff
Don was very helpful & answered all my questions. Nice guy. Clean store/shop too!
Recommended

LD
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LARRY D.
Marshalltown, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2016
verified customerVerified Customer
Dead Battery
late in the afternoon attempted to start car, battery dead. called big 8 and jerry sent a tech out to start my car, success. went to big 8 and new battery installed, and now am on my way. great job and kudos to crew.
Recommended

PJ
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PAULA J.
Marshalltown, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2016
verified customerVerified Customer
They fix it right the first time!
I was having a problem with my heater they diagnosed the problem and fixed it correctly.
Recommended

LB
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LAURA B.
Marshalltown, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
verified customerVerified Customer
excellent service
Excellent and honest service was greatly appreciative of the service thanks very much
Recommended

WK
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WALTER (HAP) K.
Marshalltown, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
verified customerVerified Customer
New Tires - Quickly!
I needed new tires in anticipation of a trip to the Twin Cities which I didn't want to make on tires with borderline tread. Jerry was able to get new tires installed the next day, and just in time in turned out for an unexpected snowfall.
Recommended

TP
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TERRI or CHRIS P.
Marshalltown, IA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
verified customerVerified Customer
Great service, in record time
I called one day, they were able to fix our truck the next day. Service is always great at Big 8 Tyre.
Recommended

KH
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KENNETH or SALLY H.
Marshalltown, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2016
verified customerVerified Customer
Routine Maintenance
Always responsive and courteous. Fair pricing and very good service. Kind of a "one stop" shop for tires, oil changes, various car issues, etc...
Recommended

SH
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STEVE and MARIAN H.
Marshalltown, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
verified customerVerified Customer
Great service and great people!
I dropped my car off the night before and by the end of the next day, it was done! When I went to pick it up, the serviceman took some extra time to explain the special features of the tires I just bought and pointed out that he would rotate them every 6,000 miles for FREE! You can't ask for better service!
Recommended

SB
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STEPHANIE and MIKE B.
Marshalltown, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2016
verified customerVerified Customer
Never had any complaints in all of the years we've used them.
Great business
Great management
Recommended

LS
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LARRY S.
Marshalltown, IA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/06/2016
verified customerVerified Customer
Satisfied
Prompt, competent, reassuring service
Recommended

RA
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ROBERT/CATHY A.
Marshalltown, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2016
verified customerVerified Customer
Great service, knowledge, products and price.
This is not my first set of tires or repair service and they continue to deliver! This last purchase was for a set of tires and Big8 matched up my needs perfectly. I love the lifetime tire rotation which is a huge cost savings over the life of the tires. The people at Big8 have a "Think Customer" mindset! If you have not tried Big8 you should consider so for your next service or set of tires.
Recommended

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