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Blackout Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(48 Reviews)
87
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Blackout Garage is your local auto shop serving the ROBINSON, TX area. Give us a call for your automotive needs. Blackout Garage is your local auto shop serving the ROBINSON, TX area. Give us a call for your automotive needs.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(254) 836-6885

Business Hours

Mon
7:30 AM - 4:00 PM
Tue
7:30 AM - 4:00 PM
Wed
7:30 AM - 4:00 PM
Thu
7:30 AM - 4:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
602 South Robinson Dr Robinson, TX 76706
Blackout Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(48 Reviews)

JW
Jeffery W.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Jeffery said they did good work and didn't take long, where he was told elsewhere it would take weeks.
Recommended

WR
Wesley R.
Texas
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Wesley said he brought his vehicle in because it was making noise. He got the part they said he needed but it's still making noise, and his check engine light came back on. They haven't been bad but they could be better.
Recommended

JG
Jannie G.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Jannie said the service was quick and proficient.
Recommended
The Team a. from Blackout Garage responded on 04/09/2025 09:38 AM

We're glad to hear you found our service to be quick and proficient! We always aim to get you in and out faster than a squirrel stealing a nut. Your feedback keeps us on our toes, and we appreciate you taking the time to share your experience.


LC
Laurie C.
Robinson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Laurie said they are honest and they do good work.
Recommended
The Team a. from Blackout Garage responded on 04/08/2025 09:37 AM

It's fantastic to hear that you appreciate our honesty and quality of work! We like to think of ourselves as the trusty sidekicks in the adventure of keeping your vehicle in top shape. If your ride could talk, we're pretty sure it would have some glowing reviews too! We look forward to keeping that trust going strong.


PS
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Paul S.
Waco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Great Experience, VERY Satisfied.
Made an appointment last week to have some work done on my truck.
Showed up Monday morning and dropped it off. Jamie called a few hours later at lunch and said it was done.
Earlier than I expected, and cost less than I expected. The work was done correctly, extremely timely, and a great value. I highly recommend them, and will definitely use them in the future.
The Team a. from Blackout Garage responded on 04/07/2025 09:38 AM

It's great to hear about your smooth experience with us. Getting your truck back sooner than expected while saving a few bucks is like winning the auto repair lottery! We're glad Jamie could deliver the speedy and quality service you deserve. Your recommendation means a lot to us, and we look forward to helping you keep your truck in tip-top shape for future adventures. Drive safe out there!


GD
Gavyn D.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Gavyn said they have great, trained mechanics
Recommended
The Team a. from Blackout Garage responded on 03/18/2025 09:36 AM

We appreciate you taking the time to share your positive experience! It's always rewarding to hear that our hard-working mechanics made a great impression. They take their craft seriously, and it's nice to know their expertise is being recognized. If there's anything else we can do to keep your vehicle running smoothly, just let us know. Your car will be grateful!


RA
Reese A.
Texas
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Reese said they were pretty fast with everything. At the time he brought his vehicle in, it was running fine and started fine but when he got it back, it didn't start. They were only supposed to look at the transmission but they replaced the valve cover gasket. When he brought it back in the next day, they fixed it. Other than that, Janie and the others were really nice.
Recommended
The Team a. from Blackout Garage responded on 03/18/2025 09:36 AM

We're glad to hear that you had a speedy experience with us, even if your vehicle decided to play hard to get. We appreciate your feedback regarding the valve cover gasket situation—definitely not the kind of surprise we aim for when you come in for a transmission check! It’s great to know Janie and the team made your visit pleasant amidst the hiccups. Your comments help us improve and ensure we keep our customer service top-notch while keeping vehicles in tip-top shape. Safe travels on the road ahead!


JM
Jessica M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
Jessica said they were very clear whenever she called for updates and let her know what was going on.
Recommended
The Team a. from Blackout Garage responded on 03/03/2025 09:36 AM

We’re glad to hear that our communication hit the mark for you. Keeping you informed is what we aim for, and it sounds like we managed to do just that! If you ever have more questions or updates are needed, don’t hesitate to reach out. We're always here to chat!


CL
Christopher L.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Christopher said they were very responsive.
Recommended
The Team a. from Blackout Garage responded on 02/26/2025 09:38 AM

We're glad to hear our responsiveness hit the mark for you! We strive to make sure our communication is as swift as a well-oiled machine. If you ever need anything else, just give us a shout; we're here to help!


AM
Anthonty M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Anthonty stated that they do good work.
Recommended
The Team a. from Blackout Garage responded on 02/25/2025 09:36 AM

We appreciate your feedback and are delighted to hear that you think we're doing good work. Our team puts a lot of effort into ensuring every customer has a smooth experience, and it’s rewarding to know that it's paying off. Keep an eye on us – we’re always striving for greatness and maybe a little bit of automotive magic along the way.


DD
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David D.
Robinson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Superior performance again
My car started but no power steering or electronics. I drove the 1.5 miles to Blackout garage. The prompt diagnosis was that the serpentine belt was shredded and now missing. I left the car, got a ride home and the brilliant mechanic replaced the defective idler pulley and installed a new belt. The oil needed replacing so I had them do that also and check the car for any other problems. There were none. GREAT JOB.
The Team a. from Blackout Garage responded on 02/11/2025 09:36 AM

We appreciate you sharing your experience with us! It sounds like your car had a bit of a drama going on, but our team definitely stepped in like superheroes in mechanic overalls. We're glad to hear that the diagnosis went smoothly and that the idler pulley and new belt got your ride back in shape. It's always a bonus when we can spot other issues quickly, so we're pleased we could send you on your way without any additional surprises. Here’s to many more miles of smooth driving!


RH
Russel H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Russel said they have always been good to him.
Recommended
The Team a. from Blackout Garage responded on 02/02/2025 09:39 AM

It's great to hear that we've consistently hit the mark for you! We strive to treat all our customers like family, minus the holiday drama, of course. Your support means a lot to us, and we look forward to keeping that good streak alive!


DS
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DONOVAN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Great customer service
They go above and beyond to find the problems, fix the issues and take pride in the work they do. They strive to take care of the customer in every way. I can leave there knowing my vehicle is repaired and safe to drive. Always answer all my questions with confidence and the work is unmatched in our area. I don’t take my vehicles anywhere else. They will have my business for many many years to come.
The Team a. from Blackout Garage responded on 01/28/2025 09:36 AM

We're delighted to hear about your experience! It sounds like you've found your go-to garage, and we couldn't be happier to be that place. Our team puts in a lot of effort to ensure every vehicle drives out in tip-top shape, so it's reassuring to know that you feel safe and confident behind the wheel. If only our vehicles could express gratitude; we might need to start teaching them some manners! We'll be here, gear wrenches in hand, ready for all your automotive adventures in the years to come.


CG
Clay G.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Clay said he liked that they were personable and didn't try to make money with unnecessary fixes.
Recommended
The Team a. from Blackout Garage responded on 01/28/2025 09:36 AM

We're delighted to hear that you appreciated our personable approach! It’s our mission to build trust and keep the unnecessary fixes at bay—who needs that kind of drama, right? We aim to provide honest service that puts your needs first. Thanks for your support, and we hope to keep hitting the mark for you!


MP
Mr P.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
Category: Service
Spoke with Rick. He said they are awesome, they always do awesome work on his vehicle and they just rescued him on the side of the road.
Recommended
The Team a. from Blackout Garage responded on 01/27/2025 09:36 AM

We appreciate you sharing your experience with us! It's always great to hear that our team, especially Rick, has come to the rescue when you needed it most. We're committed to delivering awesome service and keeping your vehicle in top shape. Don’t hesitate to reach out anytime you need a hand—or a tow!


Displaying Review 1 - 15 of 48 in total
Service Coupons and Posts
Thanks for the fantastic review! 🚗✨ We love surprising our customers with fast, quality service—and saving you a few bucks is just a bonus! Can't wait to help you again. See you at your next pit stop! 😄 #BlackoutGarage #AutoRepairHeroes
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We love a happy ending! 🎉 Thanks for trusting us to revive your ride. From a shredded serpentine belt to a smooth drive, we’ve got your back (and your car)! 🚗💪 Cheers to no more drama on the road! #AutoHeroes #BlackoutGarage
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Thank you for the amazing review! ?✨ We're thrilled to hear you felt the love while we serviced your Camry. Honesty is our policy, and we promise to keep your ride in top shape! Can’t wait to see you again! #BlackoutGarage #AutoCareMagic
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Huge thanks for the amazing review! ? We're thrilled that Jamie and her husband make auto repairs feel like a breeze! ?? Your trust means the world to us. We’ll keep cranking out those solutions like pros! ?️ #CustomerAppreciation #BlackoutGarage
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?? Thanks for the awesome review! At Blackout Garage, we thrive on tackling challenges like a pro pit crew! ?️✨ We're glad we could keep things smooth and budget-friendly for you. Keep those wheels rolling! #AutoExperts #QualityService
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?? Thanks for the high praise! We're thrilled to be your go-to shop! Our team loves keeping your rides in top shape without breaking the bank. Your support motivates us to keep rolling! ? #BlackoutGarage #AutomotiveExcellence
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We love bringing new light to your ride! ? Thanks for trusting us with your Jeep’s headlights, David! We promise to keep things shining bright and looking fab. ?? Keep cruising safely! #BlackoutGarage #ShineOn
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Thanks for the shoutout! ?? We’re all about speedy and stellar service—no playing around here! Glad to keep your ride in top shape! ?️✨#CustomerServiceGoals #BlackoutGarage
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We're really revved up about your feedback! ?? Great service and a discount? Sounds like we’re cruising in the right direction! Thank you for the kind words; we’re always here to help! ? #BlackoutGarage #ServiceWithASmile
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We're thrilled to hear you felt like family! ? Fast, excellent service at a price that won't break the bank—call us the automotive superheroes! ?‍♂️ Thank you for recommending us! ?? #BlackoutGarage #FamilyVibes
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We're revved up to hear your feedback! ?? Quick service and fair prices are our fuel! Thank you for trusting Blackout Garage to keep you moving smoothly. Let’s keep those wheels turning! ?️ #AutoCare #CustomerSatisfaction
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Thank you for the fantastic review! ?️ We love making sure every detail is spot on. You've got a sharp eye—maybe you're ready for a career in auto repair? ? We can't wait to see you again! #BlackoutGarage #AutoCareExcellence
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Thanks for the 5 stars! ? We're thrilled to know you appreciate our attention to detail and expert diagnosis. Can't wait to serve you again soon! #ExpertService #BlackoutGarage
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Thanks for the 5-star review! ? We're glad Jaime could lend a hand. Our team always goes the extra mile. We appreciate your support! #CustomerService #Automotive
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