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Blackout Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(43 Reviews)
86
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

Blackout Garage is your local auto shop serving the ROBINSON, TX area. Give us a call for your automotive needs. Blackout Garage is your local auto shop serving the ROBINSON, TX area. Give us a call for your automotive needs.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(254) 836-6885

Business Hours

Mon
7:30 AM - 4:00 PM
Tue
7:30 AM - 4:00 PM
Wed
7:30 AM - 4:00 PM
Thu
7:30 AM - 4:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
602 South Robinson Dr Robinson, TX 76706
Blackout Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(43 Reviews)

GD
Gavyn D.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Gavyn said they have great, trained mechanics
Recommended
The Team a. from Blackout Garage responded on 03/18/2025 09:36 AM

We appreciate you taking the time to share your positive experience! It's always rewarding to hear that our hard-working mechanics made a great impression. They take their craft seriously, and it's nice to know their expertise is being recognized. If there's anything else we can do to keep your vehicle running smoothly, just let us know. Your car will be grateful!


RA
Reese A.
Texas
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Reese said they were pretty fast with everything. At the time he brought his vehicle in, it was running fine and started fine but when he got it back, it didn't start. They were only supposed to look at the transmission but they replaced the valve cover gasket. When he brought it back in the next day, they fixed it. Other than that, Janie and the others were really nice.
Recommended
The Team a. from Blackout Garage responded on 03/18/2025 09:36 AM

We're glad to hear that you had a speedy experience with us, even if your vehicle decided to play hard to get. We appreciate your feedback regarding the valve cover gasket situation—definitely not the kind of surprise we aim for when you come in for a transmission check! It’s great to know Janie and the team made your visit pleasant amidst the hiccups. Your comments help us improve and ensure we keep our customer service top-notch while keeping vehicles in tip-top shape. Safe travels on the road ahead!


JM
Jessica M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
Jessica said they were very clear whenever she called for updates and let her know what was going on.
Recommended
The Team a. from Blackout Garage responded on 03/03/2025 09:36 AM

We’re glad to hear that our communication hit the mark for you. Keeping you informed is what we aim for, and it sounds like we managed to do just that! If you ever have more questions or updates are needed, don’t hesitate to reach out. We're always here to chat!


CL
Christopher L.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Christopher said they were very responsive.
Recommended
The Team a. from Blackout Garage responded on 02/26/2025 09:38 AM

We're glad to hear our responsiveness hit the mark for you! We strive to make sure our communication is as swift as a well-oiled machine. If you ever need anything else, just give us a shout; we're here to help!


AM
Anthonty M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Anthonty stated that they do good work.
Recommended
The Team a. from Blackout Garage responded on 02/25/2025 09:36 AM

We appreciate your feedback and are delighted to hear that you think we're doing good work. Our team puts a lot of effort into ensuring every customer has a smooth experience, and it’s rewarding to know that it's paying off. Keep an eye on us – we’re always striving for greatness and maybe a little bit of automotive magic along the way.


DD
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David D.
Robinson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Superior performance again
My car started but no power steering or electronics. I drove the 1.5 miles to Blackout garage. The prompt diagnosis was that the serpentine belt was shredded and now missing. I left the car, got a ride home and the brilliant mechanic replaced the defective idler pulley and installed a new belt. The oil needed replacing so I had them do that also and check the car for any other problems. There were none. GREAT JOB.
The Team a. from Blackout Garage responded on 02/11/2025 09:36 AM

We appreciate you sharing your experience with us! It sounds like your car had a bit of a drama going on, but our team definitely stepped in like superheroes in mechanic overalls. We're glad to hear that the diagnosis went smoothly and that the idler pulley and new belt got your ride back in shape. It's always a bonus when we can spot other issues quickly, so we're pleased we could send you on your way without any additional surprises. Here’s to many more miles of smooth driving!


RH
Russel H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Russel said they have always been good to him.
Recommended
The Team a. from Blackout Garage responded on 02/02/2025 09:39 AM

It's great to hear that we've consistently hit the mark for you! We strive to treat all our customers like family, minus the holiday drama, of course. Your support means a lot to us, and we look forward to keeping that good streak alive!


DS
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DONOVAN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Great customer service
They go above and beyond to find the problems, fix the issues and take pride in the work they do. They strive to take care of the customer in every way. I can leave there knowing my vehicle is repaired and safe to drive. Always answer all my questions with confidence and the work is unmatched in our area. I don’t take my vehicles anywhere else. They will have my business for many many years to come.
The Team a. from Blackout Garage responded on 01/28/2025 09:36 AM

We're delighted to hear about your experience! It sounds like you've found your go-to garage, and we couldn't be happier to be that place. Our team puts in a lot of effort to ensure every vehicle drives out in tip-top shape, so it's reassuring to know that you feel safe and confident behind the wheel. If only our vehicles could express gratitude; we might need to start teaching them some manners! We'll be here, gear wrenches in hand, ready for all your automotive adventures in the years to come.


CG
Clay G.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Clay said he liked that they were personable and didn't try to make money with unnecessary fixes.
Recommended
The Team a. from Blackout Garage responded on 01/28/2025 09:36 AM

We're delighted to hear that you appreciated our personable approach! It’s our mission to build trust and keep the unnecessary fixes at bay—who needs that kind of drama, right? We aim to provide honest service that puts your needs first. Thanks for your support, and we hope to keep hitting the mark for you!


MP
Mr P.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
Category: Service
Spoke with Rick. He said they are awesome, they always do awesome work on his vehicle and they just rescued him on the side of the road.
Recommended
The Team a. from Blackout Garage responded on 01/27/2025 09:36 AM

We appreciate you sharing your experience with us! It's always great to hear that our team, especially Rick, has come to the rescue when you needed it most. We're committed to delivering awesome service and keeping your vehicle in top shape. Don’t hesitate to reach out anytime you need a hand—or a tow!


DN
Donna N.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Donna said Jamie is wonderful, she loves her and they did excellent work.
Recommended
The Team a. from Blackout Garage responded on 01/22/2025 09:36 AM

We appreciate your glowing feedback about Jamie! It's always great to hear when our crew members hit the mark. We'll make sure to share your compliments about the excellent work with Jamie. We strive for nothing less than brilliance, and it looks like we've hit the bullseye this time! Looking forward to your next visit!


DH
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dylan h.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
9
Great first experience
Blackout Garage took care of my breaks and rotors on my Camry. They were friendly, attentive and most of all honest. I can't say that about the last auto shop to work on my car. The next time I need anything done on my Camry you can bet I'll be back to Blackout Garage.
The Team a. from Blackout Garage responded on 01/09/2025 09:38 AM

We're delighted to hear about your experience with us! It sounds like your Camry is in the hands of a true auto enthusiast. We take pride in being friendly and honest, especially when it comes to brakes and rotors — they can really make a squeaky situation worse, can't they? We're looking forward to being your go-to garage for all your car needs. Safe travels on those smooth roads ahead!


JD
John D.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
John said they took their time and got it done correctly.
Recommended
The Team a. from Blackout Garage responded on 01/05/2025 09:37 AM

We're glad to hear that our team took the time to ensure everything was done right! It's always a balance between speed and precision, and we appreciate you recognizing our commitment to quality. If only we could offer time management lessons for those pesky socks that always disappear in the laundry! Your support means a lot to us.


JM
Jacob M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
Category: Service
Jacob said the service was really great, they explained what they were going to do, and the price was reasonable.
Recommended
The Team a. from Blackout Garage responded on 01/04/2025 09:35 AM

We're delighted to hear that you had a fantastic experience with us! It's always our goal to ensure everything is clear and straightforward, especially when it comes to your car. We believe in keeping the surprise parties for birthdays, not for service prices! We value your feedback and look forward to keeping your ride in tip-top shape.


DD
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David D.
Robinson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Always superlative work
As usual, no matter what challenge I throw at Jamie, she already knows the best possible solutions even when it's one of possibly three correct answers. Her experience is remarkable. Between Jamie and her husband, they accept every challenge with wisdom, proper planning and research. They find the best and least expensive sources for the correct parts, make the right selections and install them with skill in the least amount of time. At least that has been my repeated experience. I could not be more pleased with their joint capabilities, planning and completion of tasks.
The Team a. from Blackout Garage responded on 12/25/2024 09:34 AM

We appreciate you taking the time to share your experience. It seems Jamie and her husband have been living their own version of "Extreme Makeover: Garage Edition." We're glad to hear their expertise and knack for planning have turned your challenges into success stories. We always strive for that perfect blend of skill and efficiency, so it’s fantastic to know it's working out so well. Here's to many more flawless installations and triumphs in your garage adventures ahead!


Displaying Review 1 - 15 of 43 in total
Service Coupons and Posts
We love a happy ending! 🎉 Thanks for trusting us to revive your ride. From a shredded serpentine belt to a smooth drive, we’ve got your back (and your car)! 🚗💪 Cheers to no more drama on the road! #AutoHeroes #BlackoutGarage
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Thank you for the amazing review! ?✨ We're thrilled to hear you felt the love while we serviced your Camry. Honesty is our policy, and we promise to keep your ride in top shape! Can’t wait to see you again! #BlackoutGarage #AutoCareMagic
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Huge thanks for the amazing review! ? We're thrilled that Jamie and her husband make auto repairs feel like a breeze! ?? Your trust means the world to us. We’ll keep cranking out those solutions like pros! ?️ #CustomerAppreciation #BlackoutGarage
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?? Thanks for the awesome review! At Blackout Garage, we thrive on tackling challenges like a pro pit crew! ?️✨ We're glad we could keep things smooth and budget-friendly for you. Keep those wheels rolling! #AutoExperts #QualityService
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?? Thanks for the high praise! We're thrilled to be your go-to shop! Our team loves keeping your rides in top shape without breaking the bank. Your support motivates us to keep rolling! ? #BlackoutGarage #AutomotiveExcellence
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We love bringing new light to your ride! ? Thanks for trusting us with your Jeep’s headlights, David! We promise to keep things shining bright and looking fab. ?? Keep cruising safely! #BlackoutGarage #ShineOn
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Thanks for the shoutout! ?? We’re all about speedy and stellar service—no playing around here! Glad to keep your ride in top shape! ?️✨#CustomerServiceGoals #BlackoutGarage
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We're really revved up about your feedback! ?? Great service and a discount? Sounds like we’re cruising in the right direction! Thank you for the kind words; we’re always here to help! ? #BlackoutGarage #ServiceWithASmile
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We're thrilled to hear you felt like family! ? Fast, excellent service at a price that won't break the bank—call us the automotive superheroes! ?‍♂️ Thank you for recommending us! ?? #BlackoutGarage #FamilyVibes
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We're revved up to hear your feedback! ?? Quick service and fair prices are our fuel! Thank you for trusting Blackout Garage to keep you moving smoothly. Let’s keep those wheels turning! ?️ #AutoCare #CustomerSatisfaction
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Thank you for the fantastic review! ?️ We love making sure every detail is spot on. You've got a sharp eye—maybe you're ready for a career in auto repair? ? We can't wait to see you again! #BlackoutGarage #AutoCareExcellence
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Thanks for the 5 stars! ? We're thrilled to know you appreciate our attention to detail and expert diagnosis. Can't wait to serve you again soon! #ExpertService #BlackoutGarage
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Thanks for the 5-star review! ? We're glad Jaime could lend a hand. Our team always goes the extra mile. We appreciate your support! #CustomerService #Automotive
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