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Bob's Pro Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(337 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Bob's Pro Auto Service is your one-stop shop for all your auto repair needs in the city of San Leandro, CA. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely. Bob's Pro Auto Service is your one-stop shop for all your auto repair needs in the city of San Leandro, CA. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely.

Categories
Auto Maintenance, Transmission Repair, Repair Shop
Contact
(510) 351-0727

Business Hours

Mon
closed
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
8:30 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1693 Washington Ave San Leandro, CA 94577
Bob's Pro Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(337 Reviews)

MG
MASON G.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/03/2025
verified customerVerified Customer
10
The usual excellent service from bob
This shop has been providing my family with quality service for over 20 years. My dad went there, I go there, and one day I hope for my son to take his cars there.

LC
LAWRENCIA C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
🚙🍃Keeping My Car (and Me) on the Road with Confidence
I’ve been bringing my car to Bob’s Pro Auto Service for a while now, and I can’t recommend them enough! They keep my car running smoothly and are always there to answer my questions—whether it’s stopping by to check my tires when something feels off or giving me guidance on how to approach other mechanics for specialized services. Jerry, in particular, is fantastic—super helpful with processing my requests, always giving me a heads up when new services are coming up, and just fun to chat with! I trust them to keep my car in great shape while navigating Bay Area roads. Highly recommend!

CL
CIERRA L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Always Great!!
My family and I have been going here for years!!! Great service always takes great care of all our cars. I trust them hands downs with everything.

DR
DARRELL R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
This shop is very nice and fast
I found this shop I was riding past and me and my husband decided to stop. They were very nice from the start so we ask them about fixing our brakes and rotors. They checked them and they fixed them within an hour and the work was done very nice and the people they are very informative and they get the job done. I appreciate their hard work Idk which person we deal wit but all of the staff was nice
Johanna c. from Bob's Pro Auto Service responded on 05/02/2025 09:14 AM

Thank you so much for the kind words and for taking the time to share your experience! We're glad you and your husband decided to stop by and that we could help with your brakes and rotors quickly. It's great to hear our team made a positive impression.You actually spoke with the business owner Ed and our service writer Jerry.—
We always aim to provide fast, friendly, and quality service, and it means a lot to know we delivered. If you ever need anything else, we’re here for you. Safe travels and take care!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Oil Change Service
Great and excellent quality service
Johanna c. from Bob's Pro Auto Service responded on 05/02/2025 09:15 AM

Thank you for the great review! We're glad you were happy with the oil change service. We appreciate your trust and look forward to seeing you again next time!


CP
CAMILLA P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great service
Great shop and great people!
Johanna c. from Bob's Pro Auto Service responded on 05/02/2025 09:03 AM

We are pleased to hear that you had a positive experience with our service and staff. Your endorsement of our shop and team is greatly appreciated. We remain committed to providing quality service and ensuring customer satisfaction. Thank you for choosing us for your automotive needs.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
The employees R dedicate n honest
The employees R dedicated n honest
Johanna c. from Bob's Pro Auto Service responded on 05/01/2025 09:40 AM

We appreciate your feedback regarding the dedication and honesty of our employees. It is our priority to provide exceptional service to all our customers, and it is encouraging to know that our efforts are recognized. Thank you for taking the time to share your experience with us.


MM
MONICA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Oil change
I came in for an oil change and was informed of other issues. I am glad they did a complete assessment and I know what maintenance needs to be done.
Johanna c. from Bob's Pro Auto Service responded on 04/23/2025 09:39 AM

We appreciate your feedback regarding your recent experience at our service center. It is our priority to provide thorough assessments to ensure the safety and reliability of your vehicle. We are pleased to know you found value in our comprehensive evaluation. Your trust in our services is significant to us, and we are committed to maintaining high standards in vehicle care.


AG
ALBERT G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Excellent communication skills, through on analysis and great pricing
Took my car in and did a thorough analysis of the problem with the AC.
Excellent customer service from the beginning to end of the job requested.
Will return for my car needs in the future.
Johanna c. from Bob's Pro Auto Service responded on 04/18/2025 09:54 AM

We appreciate your feedback regarding your recent experience with our service. It is gratifying to know that our thorough analysis and customer service met your expectations. Your satisfaction is important to us, and we look forward to assisting you with your automotive needs in the future.


ML
MARIE L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Car Repair
Excellent Service all around
Johanna c. from Bob's Pro Auto Service responded on 04/16/2025 09:39 AM

We appreciate your positive feedback regarding our service. It is our commitment to provide excellent service to all our customers, and it is gratifying to know that we met your expectations. Your support is invaluable to us.


AM
AMRIT M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
I had called in Friday evening for a quick service with oil and filter change.
Jerry at Bob’s quality service is always very courteous and responsive. They were able to get me in at 4 pm after my work. My car has been burning oil and they help me topping off the oil. They are efficient and reliable.
Johanna c. from Bob's Pro Auto Service responded on 04/09/2025 09:37 PM

We appreciate your positive feedback regarding our service. It is gratifying to know that Jerry and the team at Bob's Pro Auto Service were able to assist you promptly and efficiently after your work hours. Ensuring that our customers receive courteous and reliable service is a priority for us, and we are pleased to hear that your experience reflected this commitment. Your trust in our ability to address your vehicle's needs is invaluable to us.


TM
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Always Awesome and honest
When I moved to San Leandro I had them do some work on my car. The prices are decent and they are open on Saturdays so I don't have to miss work. Everyone is super nice and honest about advice on your car! Great place!
Johanna c. from Bob's Pro Auto Service responded on 04/08/2025 09:38 AM

We appreciate your positive feedback regarding your experience at Bob's Pro Auto Service. It is gratifying to hear that our service has met your expectations, particularly in terms of pricing and convenience. Our commitment to providing honest advice and a welcoming atmosphere is paramount, and we are pleased that you felt this during your visit. Your support is valued, and we look forward to assisting you with any future automotive needs.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Forester tune-up & oil chg
Had my 2007 Forester in for a tune up and oil change. Excellent work done on time.
Johanna c. from Bob's Pro Auto Service responded on 04/03/2025 04:10 PM

We appreciate your positive feedback regarding the recent service on your 2007 Forester. It is gratifying to know that the work was completed to your satisfaction and within the expected timeframe. Your trust in our service is valued, and we look forward to continuing to meet your automotive needs in the future.


KT
KAM T.
Mercedes-Benz ML320
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2025
verified customerVerified Customer
7
Good job but expensive!!
I did only oil change, the price is so expensive. But Jerry did pretty good job to explain and show me what is my car’s problem, he is a great guy!!
Johanna c. from Bob's Pro Auto Service responded on 04/01/2025 10:09 PM

We've recently updated our pricing to reflect the increased costs of parts, labor, and overhead. We always strive to provide top-quality service, and this helps ensure we can maintain that level of care for your vehicle. We appreciate your understanding.
Im glad you have a good experience with Jerry, but more important that He was able to explained everything to you. Jerry is an excelent guy and we are happy to have him on our team.
Hope to see you soon Mr. Tsui.
sincerely,  Johanna C.


KK
KARL K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Very Professional
I was referred by someone who had been doing business here for 20 + years. That was all I needed to make my decision. Also the previous place I had been going to. Told me with 2 options which were the worst that could be, and doubled down on his opinion. Bob's told me what the possibilities could be and the worst 2 that were mentioned only 1 came up. That was after he explained what other problems it could be. They would change the obvious 1st to verify if the other was needed. Honesty works. I just found a new mechanic.
Johanna c. from Bob's Pro Auto Service responded on 04/01/2025 10:14 PM

"Thank you so much for sharing your experience! We really appreciate the trust you’ve placed in us, especially with the recommendation from someone who’s been with us for over 20 years. It’s great to hear that Bob’s approach of exploring all possibilities and being upfront with you made a difference.. We’re so glad you found a mechanic you can trust – we’re here for you whenever you need us and look forward to keeping your car running smoothly for years to come!"
sincerely, Johanna C.


Displaying Review 1 - 15 of 337 in total
Service Coupons and Posts
Thank you for your outstanding review. We take pride in delivering the best service possible to our valued customers. Your feedback reinforces our commitment to excellence at Bob's Pro Auto Service. We look forward to serving you again in the future.
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We sincerely appreciate your continued trust in Bob's Pro Auto Service for the past 15 years. Your loyalty means a great deal to us, and we remain committed to providing you with the highest level of service. Thank you for being such a valued customer.
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Thank you for your kind words. We take pride in our team’s friendliness and expertise, ensuring that each customer receives the best service possible. Your satisfaction is our priority, and we look forward to serving you again.
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We greatly appreciate your kind words highlighting our reliability and integrity. At Bob's Pro Auto Service, we are committed to providing honest and dependable service to our valued customers. Thank you for trusting us with your automotive needs.
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15 years and counting! 🚗✨ We're over the moon that our service keeps you coming back! Thanks for spreading the word—you're the real MVP! 🙌 Let’s keep those wheels turning together! #BobsProAuto #CarCareChampions
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Thanks for the kind words! We're thrilled to be your go-to pit stop for car care ??. Honesty is our best mechanic! Looking forward to seeing you for that regular maintenance—let’s keep those wheels turning! ?? #CustomerCare #BobsProAutoService
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We’re thrilled to hear you enjoyed our service! ?? At Bob's Pro Auto Service, we aim to keep you rolling smoothly—like butter on a warm pancake! ? Thanks for the 5 stars! ⭐️ #AutoExperts #CustomerLove
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Thanks for the kind words! ?✨ Jerry and the team love putting the 'pro' in Pro Auto Service! High-quality care with a personal touch is our speed. We're here to keep you rolling smoothly! #AutoService #CustomerSatisfaction
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Thank you for the great review! ?? We strive to be your lifebuoy in a sea of sharks! ? honesty and quality are our top priorities. We’re thrilled you enjoyed your experience! Stop by anytime for more honest service! #BobsProAutoService #HonestMechanics
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Thank you for the kind words! ?✨ We're thrilled to keep your car purring like a kitten, no matter the challenge! We're always here to help, from oil changes to major repairs. Keep cruising smoothly! #BobProAuto #CarCareComedy
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?? Thanks for the love! We're thrilled to be your neighborhood pit stop for auto needs. Great customer service is our fuel! ?️ We're always here to keep you rolling smoothly. Stop by anytime! #BobsProAuto #CustomerCare
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