Car had a. Engine installed on December of 2021. He has not been able to fix anything after. The car does not run. And now a grown man is hiding from me. What a joke stay away.
JS
John S.
Purchase, NY
11/30/2022
0
Passive Aggressive and possible thief
Car had a. Engine installed on December of 2021. He has not been able to fix anything after. The car does not run. And now a grown man is hiding from me. What a joke stay away.
MH
Michelle H.
Ossining, NY
05/29/2017
Overpriced
The work was done and done well, the problem was they WAY overcharge for their services. I got new brakes (rotors, brake pads, etc) and they charged me TWICE as much as the previous owner. When I asked about the bill, they told me some silly song and dance about how that's the going rate, etc. I stupidly gave them a second chance and they overcharged me again!!! Furious! They definitely inflate their prices.
Maybe since they are located in Briarcliff they have wealthy clients who don't check their bills or don't care but that's not me. The owner also bragged about how he has top mechanics who make 6 figures. Because you overcharge your customers!!! Never went back again.
Kathleen said the service was good. She would recommend them to others.
Recommended
TF
Tommy F.
Yorktown Heights, NY
Mercedes-Benz C300
09/30/2016
Verified Customer
Category: Service
Tommy said he liked the business because they were very good. He would like to thank Pasco and his wife for a job well done.
Recommended
TM
Thomas M.
White Plains, NY
Mercedes-Benz E350
09/29/2016
Verified Customer
Category: Service
Thomas said everything with this business was perfect, they were very attentive, on time and courteous.
Recommended
RY
Roger Y.
Ossining, NY
Chevrolet Captiva Sport
09/23/2016
Verified Customer
Category: Service
Roger said he liked the business because they did what they said, they would do and they did it in a timely manner.
Recommended
DC
Danny C.
New York, NY
Mercedes-Benz E350
09/21/2016
Verified Customer
Category: Service
Danny said he likes the service and convenience of this business.
Recommended
LF
Linda F.
Briarcliff Manor, NY
Mercedes-Benz ML350
09/05/2016
Verified Customer
Review based on recent visit.
Very accommodating - they did the inspection on my car with no notice. The owners and staff are so nice and helpful. Highly recommend Briarcliff Auto Services.
I've been to Briarcliff Auto Services since it took over from Double R, which I'd used for about 30 years. Their work is very competent and the staff are friendly. Their hourly rate for repairs seems high, but that ($80/hour) may be more common than I realize.
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