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Broad & James Auto Care and Towing

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(344 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
0
Net Promoter Score ®

Business Details

About

Broad & James Auto Care & Towing Family owned and operated for forty years in Ohio, Broad & James Auto Care & Towing offers a wide variety of award-winning services for dependable towing and repairs Broad & James Auto Care & Towing Family owned and operated for forty years in Ohio, Broad & James Auto Care & Towing offers a wide variety of award-winning services for dependable towing and repairs

Categories
Auto Repair, Auto Maintenance, Towing Service
Contact
(614) 237-0757

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3502 E. 7th Ave Columbus, OH 43219-1006
Broad & James Auto Care and Towing's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(344 Reviews)

AM
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Allene M.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2024
10
Great service
Called Broad & James towing after a technician from another company couldn’t get the lug-nuts off. The technician Mitchell from Broad & James took off the lug-nuts so quickly and put on the spare tire so I could safely drive home. He even put air in the spare tire. He was so polite and helpful. I would recommend to all my friends.

GB
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Graig B.
Cleveland, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/02/2023
0
Ripped off
I wouldn't recommend them. Had my car towed into them for repair. I was charged $500 and the car still does not run. I feel ripped off!

KT
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Kathy T.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Awesome
My son's car started acting up, late yesterday. He called them and they said to bring the car in and they would look at it the next day. The next morning...EARLY..they called and knew what was wrong, quoted a price, fixed it and he was out the door before lunch. No upselling for unneeded things and price was great. Will be back there, for sure!!!
Recommended

MR
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Maria R.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Towing service
I've used B & J twice so far hope not to have to use them again just because I don't want to break down again but each time the drivers were very polite courteous and quite friendly one of my best towing experiences

Thank you B & J
Recommended

ZH
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ZAC H.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2015
verified customerVerified Customer
Sevice
Work is always done well the first time.
Recommended

JK
John K.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2015
verified customerVerified Customer
Category: Service
John said it was excellent work and quick. They got the job done.
Recommended

DL
David L.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2015
verified customerVerified Customer
Category: Service
David said the business did the work quickly. They were responsive and so far the work was done well.
Recommended

RG
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RAYMOND G.
Columbus, OH
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2015
verified customerVerified Customer
Great Service
I had went to this place previously to have my car serviced and the price was reasonable. I obviously went back because I have an older car and didn't want to pay a whole bunch of money I didn't have. They also had my car done in descent amount of time, I bought it in before work and it was done before I had to go in for my shift.
Recommended

JB
Jerry B.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2015
verified customerVerified Customer
Category: Service
Jerry said this business always gives good service when he goes there.
Recommended

DF
Donna F.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2015
verified customerVerified Customer
Category: Service
Donna said she is very happy with the work the business did and Jim is a great person.
Recommended

RJ
Rita J.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2015
verified customerVerified Customer
Category: Service
Rita said she has used this business in the past and will be using them again in the future.
Recommended

CF
Charles F.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2015
verified customerVerified Customer
Category: Service
Spoke with Joyce. She said she appreciates their friendliness and they are trustworthy and do a good job. They explain things very well.
Recommended

JB
John B.
Columbus, OH
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2015
verified customerVerified Customer
Category: Service
John said he has been a customer there for 10 years.
Recommended

TB
Tim B.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2015
verified customerVerified Customer
Category: Service
Tim said the business provided good customer service and they were quick.
Recommended

EH
Ernest H.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2015
verified customerVerified Customer
Category: Service
Spoke with Doris. She said she has known the business for two years and she was always satisfied with the service. The staff is very informative.
Recommended
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