Andy ,
It is a very sad and difficult time for us as we decided to shut down a good business with great employees and customers.
Just time to retire.
We will miss serving you.
Thanks for your many years of business.
We are a full service AAA approved auto repair facility with skilled commissioned auto technicians. We are not a wholesale tire changing facility with hourly paid employees. We feel that the $20 fee you were charged was fair in order for us to properly pay our commissioned technician that had to be pulled off of another job and bring their personal tools to change your tire in your emergency situation.
As for the mask issue, we make an effort for our employees to wear masks in the office however we have several employees that have medical conditions that prevent them from wearing them continuously.
I will be glad to personally give back your $20 when you will come back into the shop.
We hope you have a wonderful holiday season and we look forward to seeing you again soon.
Mr. Ross we treat our customers vehicles like they are our own. Taking pride in the work we perform for all of our customers. The vehicle was brought to us with the center counsel opened up with many wire exposed and damage. There was work was done before we even laid eyes on the vehicle. You were present when the work was completed and inspected the vehicle afterwards. If damage was noticed it should have been brought to our attention then. We are positive the damage did not happen in our shop.
Again we appreciate the business and if you have any further questions please give us call.
We appreciate your business Kenneth
come back and see when have other auto maintenance needs
Amber
we appreciate the good review
Come see us when we can help again.
Bobby
we appreciate your business