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C & J Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(361 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Our mission is to provide the very highest level of automotive service, at fair prices, in a timely manner. You can trust that we know what it takes to service your vehicle right the first time.

Located on the Main Line in Berwyn, PA, we offer a full range of domestic and import, car, truck and SUV maintenance and auto repair services
Our mission is to provide the very highest level of automotive service, at fair prices, in a timely manner. You can trust that we know what it takes to service your vehicle right the first time.

Located on the Main Line in Berwyn, PA, we offer a full range of domestic and import, car, truck and SUV maintenance and auto repair services for new, pre-owned and hybrid vehicles.

Early bird drop off- Night owl drop box for after hours needs.
Local Shuttle Service
FREE WiFi
...more

Categories
Auto Maintenance, Repair Shop, Towing Service
Contact
(610) 647-6072

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1001 Lancaster Ave Berwyn, PA 19312-1242
C & J Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(361 Reviews)

AL
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A L.
Wayne, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/16/2024
0
DISHONEST and RUDE
Don't let their coupons fool you, you will end up paying more using their service one way or another. Absolutely would not recommend having them do an inspection - they are DISHONEST would come up with random reasons why you should give them more money to repair your car in order to pass inspection. Take your car elsewhere for a second or third opinion - you would be glad that you did. The owner Bob is RUDE and disrespectful. I ended up taking my car to the dealership and it was cheaper and much better service.

RP
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Rey P.
Berwyn, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/30/2022
0
Flunked inspection due to false inspection
Took my car in for a state inspection. They showed a picture of a strut that was supposed to be leaking, but showed no leakage. Pa state inspection regulations allow "slight leakage", but leakage was zero. They said that a sway bar strut was loose - not true. They said that the control arm bushings were worn, also not the case. Took it to a reputable inspection station and it passed with flying colors.
Do not take your car here unless you want multiple pictures of the exterior, dashboard etc. The spent more time inspecting the air filter, cabin air filter etc.

KW
Kenneth W.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2016
verified customerVerified Customer
Category: Service
Kenneth said this business does everything properly and he never has any issues with their work.
Recommended

CN
Charles And Linda N.
Wayne, PA
Mazda 3
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/20/2016
verified customerVerified Customer
Category: Service
Linda said they drove about 100 miles from home that day when the vehicle started to vibrate. They pulled over and the lug nuts were not tightened. They had to tighten them so the tire would not fall off. They have addressed this issue with the business. The service on the brakes was great but the other was a safety issue.
Recommended

RM
Robert M.
Wayne, PA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2016
verified customerVerified Customer
Category: Service
Robert said he received good service. They are friendly and the work done was good.
Recommended

EK
Eric K.
Berwyn, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2016
verified customerVerified Customer
Category: Service
Eric said they did the work on time and for the promised price.
Recommended

ZJ
Zach J.
Wayne, PA
Infiniti G37
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2016
verified customerVerified Customer
Category: Service
Zach said the employees at this business are honest and they do good work.
Recommended

KR
Kelsey R.
Glenmoore, PA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2016
verified customerVerified Customer
Category: Service
Kelsey said the business provides good service and they are very fair. It was her first visit. After paying, she found a coupon at home and the business honored it.
Recommended

JG
Jeffrey And Cheryl G.
Coatesville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016
verified customerVerified Customer
Category: Service
Jeffrey said the business had great service. It took him 2 trips back and forth from another business and this business finally fixed the problem.
Recommended

MS
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Melissa S.
Devon, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2016
verified customerVerified Customer
Service and convenience
My family has been using C and J for years for a reason… They are fantastic! Our cars are well cared for in a timely manner and the service is top notch!
Recommended
The Service T. from C & J Automotive responded on 03/31/2016 05:24 AM

Thanks Melissa!
always glad to hear positive input.

Jack


MO
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Marianne O.
Berwyn, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2016
verified customerVerified Customer
Trust
I feel I can trust the company and Bob is a good representative . I enjoy working with him.
Recommended

JT
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Judimarie T.
Wayne, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2016
verified customerVerified Customer
Great service!
Consistently great, timely, honest service! Bob Schell and the team are always looking out for the customer.
Recommended

SK
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Stanley K.
Berwyn, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2016
verified customerVerified Customer
The best
These guys are extremely professional and is my go to shop for all of my auto needs
Recommended

JE
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Joan E.
Berwyn, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2016
verified customerVerified Customer
Great service and solid work.
This shop is a car-owner's dream. Bob is easy to deal with and reliable. We are confident of his feedback and trust the work. What more could we want? -- Joan
Recommended

RR
Ria R.
Paoli, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2016
verified customerVerified Customer
Category: Service
Ria said she was satisfied with this business. They were prompt and kept good communication with her.
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