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Certified Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(74 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

About

We are a full service auto repair shop in the Lakeside Area, conveniently located near Staples Mill and Parham Rds in the old Greendale Railing building. We have 21 years of experience and are qualified to work on all makes and models. We are a full service auto repair shop in the Lakeside Area, conveniently located near Staples Mill and Parham Rds in the old Greendale Railing building. We have 21 years of experience and are qualified to work on all makes and models.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(804) 553-9777

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8401 Oakview Ave Richmond, VA 23228
Certified Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(74 Reviews)

CC
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Caroline C.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
Always a good experience
Usually waiting to find out what's wrong with your car or what else they might find when you're there for routine maintenance, it's altogether a different experience at Certified Auto Care in Richmond, VA (Glen Allen). I trust those working on my car and can have candid conversations about what needs to be done without the uncomfortable pressuring feeling that the technician is trying to sell me something.

The lobby temperature is always comfortable, there's no smell of car grease, it's peaceful and relaxing, and everyone is friendly. I used to have someone follow me to appointments so I could leave my car and get a ride back. But now I take a book and wait in the lobby. It's a nice break in my day.
Recommended

JW
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John W.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
verified customerVerified Customer
I trust them
They're very thorough
Recommended

Verified Customer
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2019
verified customerVerified Customer
Excellent Service
Very prompt professional service.
Recommended

ES
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EDIN S.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
verified customerVerified Customer
best
very nice and everything is the best
Recommended

JC
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Janice C.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
verified customerVerified Customer
Honest auto repair
I’m so pleased to find an honest and reputable car repair facility!! Thanks Stan for being the kind of person that I honestly trust!!
Recommended

EG
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ERIK G.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
verified customerVerified Customer
Always there
Stan and his team take care of our fleet of vehicles and keep them running. They always take great care of us.
Recommended

JG
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Jason G.
Mechanicsville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
verified customerVerified Customer
Honest and Reliable
It’s hard to find a good mechanic these days but here is one that I always recommend. If your car has a problem they can figure out what’s wrong and fix it. They also will tell you if something needs to be fixed now or if it can wait to be fixed.
Recommended

JS
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JANICE S.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
verified customerVerified Customer
Customer service
The work they do is very good. The service is great!
Recommended

BD
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BRYAN D.
Mechanicsville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2019
verified customerVerified Customer
Honest and knowledgeable technicians
All of the technicians are honest and knowledgeable. No one is trying to sell service you don’t need. Technicians you can trust!
Recommended

SM
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Scott M.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
verified customerVerified Customer
Always above the rest
Superb job as usual! Thank you for the great service!!!
Recommended

JN
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Jon N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
verified customerVerified Customer
Awesome service
Great customer service, dependable and honest
Recommended

BB
Blaine B.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
verified customerVerified Customer
Category: Service
Blaine said the people at business were kind and courteous. The work was good and they were prompt.
Recommended

DW
Dorothy W.
VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2019
verified customerVerified Customer
Category: Service
Dorothy said that the place was absolutely great.
Recommended

TM
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TERRY M.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
verified customerVerified Customer
Service
As always greeted with a smile and quick and reliable service. Great technicians and they get the job done quickly and effectively.
Recommended

JS
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Jill S.
Shacklefords, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
verified customerVerified Customer
Communication
Personal, communicated well, kept me informed of progress and stayed late for me to pick up car.
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